Problem
Possible causes
What to do
LED on the front panel fail to light
up/is not lit.
Main supply cable is not connected. Check if the main supply cable is
plugged into the power socket.
No picture or sound.
Satellite dish is not aiming to
satellite accurately. No signal or
weak signal. The LNB is faulty. The
cable is faulty.
Adjust the dish. Check the signal
strength indicator in one of the
channels search submenus. Check
the cable connections, LNB and
other equipment connected to
LNB & receiver, or adjust dish. Repla-
ce the LNB. Replace the cable.
Bad picture/blocking error
Satellite dish is not aiming to the
satellite accurately. Signal too
strong. Satellite dish is too small.
LNB noise factor too high. The
LNB is faulty.
Adjust the dish. Connect an atte-
nuator to LNB input. Change to a
larger dish. Change LNB with lo-
wer noise factor. Replace the LNB.
No startup menu on screen after
turning on STB for the first time.
The system is connected by
SCART cable and the TV is not in
AV/ EXT mode.
Switch the TV to the appropriate
AV input.
The remote control is not wor-
king.
Battery exhausted. Remote cont-
rol is not aimed correctly STB is in
standby mode.
Change the batteries (both). Aim
the remote control at the STB.
Check that nothing blocks the
front panel. Check if LED indicator
on the front panel is showing the
time, press the power button to
switch off standby mode.
You have forgotten your pass-
word.
Contact the dealer or Service Pro-
vider. They will help you set it up
again.
Poor picture quality or Less chan-
nels in scanning.
Low LNB power or signal loss in cable. Change the LNB power to
14V/19V in Antenna setup menu.
7. Additional information
You might meet abnormal working of this STB with various reasons. Check the following
which may help you.
7.1 Troubleshooting
32
ENGLISH
Summary of Contents for HD 910 PREMIUM
Page 1: ...Bedienungsanleitung HD 910 Premium...
Page 35: ...Notizen 35 DEUTSCH...
Page 37: ...user manual HD 910 Premium...
Page 71: ...Notes 35 ENGLISH...