The manufacturer warrants to the original consumer-purchaser only that this product
(Model FRESTANDING FIREPLACE)
shall be free from defects in workmanship and materials after correct assembly and under normal and reasonable home use
for the periods indicated below beginning on the date of purchase. The manufacturer reserves the right to require
photographic evidence of damage, or that defective parts be returned, postage and/or freight pre-paid by the consumer, for
review and examination. Megamaster obligation is limited to repair, replacement, or depreciated value, at the option of
Megamaster.
•
5 year
LIMITED
warranty
(
*Does not cover surface corrosion, Discoloration or Rust.)
•
1 year
LIMITED
warranty on all removable parts
(
*Does not cover surface corrosion, Discoloration or Rust.)
Upon consumer supplying proof of purchase as provided herein, Manufacturer will repair or replace the parts which are proven
defective during the applicable warranty period. Parts required to complete such repair or replacement shall be free of charge
to you except for shipping costs, as long as the purchaser is within the warranty period from the original date of purchase.
reasonable proof of your date of purchase. The original consumer-purchaser will be responsible for all shipping charges of
parts replaced under the terms of this limited warranty. This limited warranty is applicable in South Africa only, is only
available to the original owner of the product and is
not transferable
. Manufacturer requires, you should retain your sales
receipt and/or invoice. If the unit was received as a gift, please ask the gift-giver to send in the receipt on your behalf, to the
below address. Defective or missing parts subject to this limited warranty will not be replaced without registration or proof of
purchase. Missing parts needs to be reported within 7 days of purchase. This limited warranty applies to the functionality of the
product ONLY and does not cover cosmetic issues such as scratches, dents, corrosions or discoloring by heat, abrasive and
chemical cleaners or any tools used in the assembly or installation of the appliance, surface rust, or the discoloration of
stainless steel surfaces. Surface rust, corrosion, or powder paint chipping on metal parts that does not affect the structural
integrity of the product is not considered a defect in workmanship or material and is not covered by this warranty. This limited
warranty will not reimburse you for the cost of any inconvenience, food, personal injury or property damage. If an original
replacement part is not available, a comparable replacement part will be sent. You will be responsible for all shipping charges
of parts replaced under the terms of this limited warranty.
MANUFACTURER WILL NOT PAY FOR:
•Service calls to your home.
•Repairs when your product is used for other than normal, single-family household or residential use.
•Damage resulting from accident, alteration, misuse, lack of maintenance/cleaning, abuse, fire, flood, acts of God, improper
installation, and installation not in accordance with electrical or plumbing codes or misuse of product.
•Any food loss due to product failures.
•Replacement parts or repair labor costs for units operated outside South Africa.
•Pickup and delivery of your product.
•Postage fees or photo processing fees for photos sent in as documentation.
•Repairs to parts or systems resulting from unauthorized modifications made to the product.
•The removal and/or reinstallation of your product.
•Shipping cost, standard or expedited, for warranty/non warranty and replacement parts.
DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES
Repair or replacement of defective parts is your exclusive remedy
under the terms of this limited warranty. Manufacturer will
not be responsible for any consequential or incidental damages arising from the breach of either this limited warranty or any
applicable implied warranty, or for failure or damage resulting from acts of God, improper care and maintenance, grease fire,
accident, alteration, replacement of parts by anyone other than manufacturer, misuse, transportation, commercial use, abuse,
hostile environments (inclement weather, acts of nature, animal tampering), improper installation or installation not in
accordance with local codes or printed manufacturer instructions.
THIS LIMITED WARRANTY IS THE SOLE EXPRESS WARRANTY GIVEN BY THE MANUFACTURER. NO PRODUCT
PERFORMANCE SPECIFICATION OR DESCRIPTION WHEREVER APPEARING IS WARRANTED BY MANUFACTURER
EXCEPT TO THE EXTENT SET FORTH IN THIS LIMITED WARRANTY. ANY IMPLIED WARRANTY PROTECTION
ARISING UNDER THE LAWS OF ANY STATE, INCLUDING IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE OR USE, IS HEREBY LIMITED IN DURATION TO THE DURATION OF THIS LIMITED
WARRANTY.
Neither dealers nor the retail establishment selling this product has any authority to make any additional warranties or to
promise remedies in addition to or inconsistent with those stated above. Manufacturer's maximum liability, in any event, shall
not exceed the documented purchase price of the product paid by the original consumer. This warranty only applies to units
purchased from an authorized retailer and or re-seller.
If you wish to obtain performance of any obligation under this limited warranty, you should write to:
Megamaster Customer Service
PO Box 15, Woodlands,0072, South Africa
All consumer returns, parts orders, general questions, and troubleshooting
assistance can be acquired by calling
010 001 6342
or sending an e-mail to
15
WARRANTY
