Do not over fill the fire box, it is better to add smaller amounts of wood more often. Over filling the stove, or running it for prolonged periods of time with the air vent
fully open, can result in over-firing, which entails an excessive build up of heat which can permanently damage your stove.
It is recommended that you add kiln dried beech logs weighing around 1.2kg at approximately 45 minute intervals to achieve optimum efficiency and minimal emissions
as per this stoves test results. Do not overfill your stove; never add more than two logs at a time. Failure to adhere to these recommendations can cause excessive
smoke contrary to regulations.
A bed of ash in your stove will aid combustion but ash levels should not be allowed to build up to more than 10mm. Never remove hot ash from your stove, allow it to
cool down and remove excess ash with a suitable brush and pan. Hot ashes should not be disposed of in plastic bins or sacks.
If there is insufficient burning material in the firebed to light a new fuel charge, excessive smoke emission can occur. Refuelling must be carried out onto a sufficient
quantity of glowing embers and ash that the new fuel charge will ignite in a reasonable period. If there are too few embers in the fire bed, add suitable kindling to
prevent excessive smoke.
Operation with the air controls or appliance dampers open can cause excess smoke. The appliance must not be operated with air controls, appliance dampers or door
left open except as directed in the instructions.
Be aware that weather conditions such as wind and rain can affect the performance of the stove, the effects can vary depending on your chimney / flue but as an example
the fire will often be smokier and take longer to establish on damp and rainy days. Draw of less than 12 Pa can result in difficulties establishing a fire; draw of in excess of
25 Pa can lead to poor fuel economy and noise caused by air being drawn through the stove too rapidly.
If your stove emits smoke into the room continuously you should immediately ventilate the room and close the top valve completely and allow the stove to go out. Once
this is done contact your installer or stove retailer to assess the situation. Do not re-light the stove until the problem has been resolved. Follow the same procedure in
the event of any other malfunction (e.g. overheating).
In the event of a chimney fire (roaring sound + dense smoke and sparks from the chimney) shut the top air vent and stove door, evacuate the premises and call the fire
brigade.
Maintenance
Regular cleaning and maintenance will help prolong the life of many of the replaceable components in your stove. Before carrying out any cleaning or maintenance tasks
ensure that the stove is totally cold. The stove internals should be removed in the following order:
Front bar
Base vermiculite (x2)
Left and right side vermiculite (hold top vermiculite in place when removing side pieces)
Top Vermiculite
Baffle plate
The stove window is made from a high quality transparent ceramic and should remain clean as long as the correct dry logs are burned. If any soot does build up it can
often be wiped away using a sheet of newspaper, in the event of more severe stains use a proprietary stove glass cleaner to remove. Ensure that the window is
completely dry before lighting the stove again.
Check on a monthly basis that the flue is clear and unblocked and that the door seals are sound.
The trim of your stove can be cleaned when cool with a slightly damp cloth, if touch up painting is required special stove paint is available. Never spray an aerosol near
the stove when it is hot.
It is recommended that you have your chimney swept on an annual basis.
Before a long period of non-use, potentially during the warmer months, empty all fuel and ash and leave the top air vent fully open to reduce condensation.
Your stove generates very high temperatures and eventually the internal components will require replacement, when the time comes use only parts provided or
recommended by the manufacturer.
Troubleshooting
Window blackening: this can be caused by burning damp, unseasoned wood and also by running the stove at too low a temperature. Always burn dry logs and open up
the top air vent for approximately 20 minutes to eliminate the problem. Insufficient draw from the flue can also cause window blackening, particularly if the flue has too
much downdraft, is too short, needs lining or has too many bends. If this is the case it is best to contact a flue specialist for advice.
Poor Heat Output: A stove can heat a typical room of about 12m² volume for each kW of output, so a 5kW stove can heat up to (12 x 5) 63m², a room of about 5m
square. The actual size depends on the insulation and air-change rate of the room. To attempt to heat a larger room will result in excessive fuel consumption and
damaging overheating.
Smoke In Room: Check all seals, ensure chimney / flue is unobstructed, be certain that chimney draught is at least 12Pa (your installer should have checked and signed
this off). Windy conditions can also sometimes cause smoking and poor performance
