Warranty
The M-Duo is covered by a 1 year manufacturer warranty against
manufacturer defects. Following the Care and Storage recommendations
as well as cleaning your M-Duo when necessary will extend the life of
your earphone.
For issues with your product, contact
.
Contact
for warranty claims from:
For international retailers or distributors and unauthorized resellers
(see authorized resellers at
www.meelec.com/wheretobuy
)
contact your retailer for warranty service.
Within the US or Canada from an authorized reseller
(see www.meelec.com/wheretobuy)
From www.meelec.com
From the MEElectronics store at Amazon.co.uk
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First Use: Selecting Tips
A proper seal between the earpiece and your ear canal is required to
achieve the best sound quality with the MEElectronics M-Duo. Please
follow the instructions in the manual to make sure you get a proper seal.
It may take several minutes to get the correct fit, but it will result in better
long term sound, comfort, and noise isolation.
Select and install the correct ear tips for your ears
This may require trying multiple sizes/types of ear tips. If you have larger
ears, try the larger tips first. if you have smaller ears, try the smaller tips
first. Because ear canals may not be symmetric, you may need to use
different-sizes or types of ear tips in each ear. When changing ear tips,
make sure they are installed securely before putting the earpiece in your ear.
Standard Silicone Tips (small, medium, large):
The standard silicone ear tips come in three sizes to fit
most ears. With a shallower insertion than the triple
flange ear tips, they provide a high level of comfort and
good seal for most ears. Many people report these tips
work best for their ears, and are a good choice if you don’t
feel comfortable with the deep insertion the triple-flange
ear tips provide.
Double-Flange Tips:
Double-flange ear tips are designed
to offer an ability to easily create a seal while not being
inserted as deeply into the ear canal as the triple-flange
ear tips. The double-flange ear tips fit a wide range of
ears comfortably.
Triple-Flange Tips (small, large):
Triple-flange ear tips
are designed for deep insertion that improves the ability to
obtain a proper seal, provides a higher level of noise
isolation, and reduces the chances of the ear tip coming
out of your ear during use. The triple-flange ear tips come
in two sizes, large and small, and should fit most ears.
They are designed to be pushed deep into the ear;
however, if you experience discomfort at any time you
should not push the tip in any further.
