UK/ N. IRELAND HELPLINE 0871 3761020
(costs 7p/min from a BT landline, mobiles costs may be higher)
REP. IRELAND HELPLINE 1-800-992508
(free phone)
09/10
Getting Started
Connecting
Remove the protective cover of the USB Flash Drive and connect the device with an available USB port.
The USB Flash Drive will be recognized and the operating system assigns the letter of an empty drive. Now you can use the device like
a diskette drive (copy data, delete, etc.).
Removing USB Flash Drive
With some operating systems it may be necessary to
sign off the device.
The installed USB Flash Drive is displayed in the taskbar.
Right click with the mouse “Unplug or Eject Hardware” (1) and choose the appropriate entry (2):
The instruction for device removal will follow:
Customer Service
Errors and Possible Causes
USB Flash Drive is not recognized:
Is the device connected correctly?
Check in the Windows® device manager, whether the USB units are correctly linked. If necessary re-install the USB controller.
Data cannot be read / written:
Did you format the USB Flash Drive with another computer? Different formats (FAT/FAT32/HFS) may be incompatible. Save the
data and reformat the USB Flash Drive with a compatible format.
Additional Support
If the suggestions in the above section have not solved your problem, please contact the service hotline and we will attempt to help
you solve the problem. Before you contact the Helpline, however, please have the following information available:
How is your computer configured?
What additional peripherals do you use?
What messages, if any, appear on your screen?
What software were you using when the error occurred?
What steps have you already undertaken to solve the problem?
If you have been given a customer number previously, please quote this.
Please note:
If the USB Flash Drive does not operate normally due to an electrostatic discharge, faulty data exchange or other error,
please carefully disconnect the USB Flash Drive and reconnect it.
Copyright © 2010, All rights reserved.
Microsoft
®
, MS-DOS
®
, and Windows are registered trademarks of Microsoft Corporation
in the U.S. and other countries.
The names of actual companies and products mentioned herein may be the trademarks
of their respective owners.
Information in this document is subject to change without notice.
Safely remove USB mass storage device – drive
Medion Electronics Ltd.
120 Faraday Park, Faraday Road, Dorcan
Swindon SN3 5JF, Wiltshire
United Kingdom
Hotline (UK & N Ireland): 0871 37 61 020
Costs 7p/min from a BT landline,
mobile costs may be higher
Hotline (Rep of Ireland): 1 800 992508
Fax: 01793 71 57 16
To contact us by email please visit the
‘Service and Support’ section of our website
at
www.medion.co.uk
