Problem solving
If the appliance malfunctions, please check fi rst if you can remedy the
problem yourself with the help of the following hints.
Never try to repair the product yourself. Please contact our Service Center
or another qualifi ed specialist workshop if a repair is necessary.
Problem
Rectifi cation
The steam
cleaner is not
working
− Check the mains plug/socket.
− Press on/off switch.
The steam
power is
reduced
− The steam outlets are blocked. Disconnect
the mains plug. Remove blockage using the
cleaning tool.
The cleaning
cloths are too
wet.
− Disconnect the mains plug. Allow the appliance
to cool down. Remove the cleaning cloth. Wring
it out or use a new cleaning cloth.
− Allow the appliance to heat up for half a minute
after switching it on.
Disposal
Packaging
Your device is packaged to protect it from transportation damage.
Packaging is raw material and can be reused or added to the recycling
system.
Appliance
Old appliances should not be disposed of with the normal household
rubbish. In accordance with Directive 2012/19/EU, the appliance must be
properly disposed of at the end of its service life.
This involves separating the materials in the appliance for the purpose of
recycling and avoiding any impact on the environment.
Take old appliances to a collection point for electrical scrap or a recycling
centre. Contact your local waste disposal company or your local authority
for more information on this subject.
Problem solving
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