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F
IRST
A
ID BY
M
ALFUNCTION
Malfunction can sometimes be caused by trivial issues and sometimes be
complex in nature and require thorough analysis.
Start with a careful visual inspection of all cable connections. If the
indicators are not lit, then check whether the 5.1 system is properly
supplied with power.
Switch off the devices and check all cable connections. When you are
certain that the devices are receiving power and that all connections
are made, then switch on the devices again.
If the sound is distorted or too low, then adjust the volume controls
until the desired volume level is obtained.
If you do not hear any sound, then this could be caused by:
-
the speakers are without power
-
the volume control is turned down
-
sound output is deactivated, muted or faulty (wrong for-
mat).
D
O
Y
OU
R
EQUIRE ADDITIONAL
S
UPPORT
?
If the suggestions in the previous section did not solve your problem,
please contact us. It would help us a lot, if you could supply the following
information:
The configuration of your computer
Do you use any other peripheral devices?
Which messages are displayed on the screen?
Which software were you using when the error occurred?
Which steps have you already taken to solve the problem?
If you received a customer number, please supply it to us.
