76 of 118
10. Troubleshooting
Problem
Cause
Solution
No espresso.
No water in water
container.
Fill water container with
fresh drinking water.
Coffee powder too finely
ground.
Use medium-fine ground
coffee.
Portafilter too full.
Use less coffee powder.
Machine not switched on/
plugged in.
Plug in and switch on
machine.
Coffee powder too
compressed.
Do not press the coffee
powder down so hard in
the portafilter.
Water leaking out from
portafilter.
Portafilter not inserted
properly.
Turn the portafilter to lock
it in the correct position.
Coffee powder on edge of
filter.
Clean edge of filter.
Portafilter too full.
Use less coffee powder.
Milk not frothy enough/no
milk.
No steam to froth the milk.
Fill water container.
Milk too warm.
Use cold milk from the
refrigerator.
Steam nozzle blocked.
Flush the machine.
Brewing time too short/
coffee pouring out too fast.
Ground coffee powder too
coarse.
Use medium-fine ground
coffee.
Not enough coffee powder.
Use more coffee powder.
Espresso too weak.
Ground coffee powder too
coarse.
Use medium-fine ground
coffee.
Wrong filter.
Use the large filter for large
cups and the small filter for
small cups.
Indicator lamps flashing.
No water in water
container.
Fill water container.
