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24. Troubleshooting
If the device malfunctions, please check first if you can eliminate the error yourself
with the help of the following overview.
Never try to repair the devices yourself. Contact our Service Centre or other quali-
fied personnel if a repair is necessary.
Problem
Possible cause
Solution
The remote control is not
working.
Are the batteries inserted
correctly?
Correctly insert the bat-
teries.
Are you more than 7 me-
tres from the radio?
Move closer.
Is the space between the
remote control and the in-
frared sensor clear of ob-
structions?
Remove obstacles.
Is the remote control
pointing at the sensor?
Point the remote control
correctly.
The display remains blank. Is the mains cable con-
nected properly at both
ends?
Plug the mains cable of
the supplied adapter into
the DC IN socket of the
device. Plug the mains
plug into an AC 230 V ~ 50
Hz power outlet.
The selected station can-
not be heard.
You need to confirm the
choice of station with
OK
.
Mute is activated.
Press the
button to
deactivate the mute set-
ting.
Volume level too low.
Check the volume level.
Headphones are connect-
ed.
The speakers are set to
mute. Remove the head-
phones.
No reception.
Check the network set-
tings.
FM reception is disrupted. Aerial not directed prop-
erly.
Direct the aerial.
87090 DE-FR-NL-EN eCommerce Final.indb 169
87090 DE-FR-NL-EN eCommerce Final.indb 169
01.10.2014 09:02:24
01.10.2014 09:02:24
