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The soundbase automatically switches to the standby state if it does not receive an
audio signal.
NOTICE
The device uses power in the standby state. To disconnect the power
supply, pull the mains plug from the socket outlet.
8. Maintenance
WARNING!
Never try to open or repair the device yourself. There is a
risk of electric shock!
Please contact our Service Centre if you have any technical problems
with the product. Repairs should be performed by our authorised service partners
only.
Contact your customer services in the following cases:
•
Fluid has seeped inside the unit.
•
The device is not working properly.
•
The device has fallen or the housing is damaged.
9. Cleaning
•
Do not use solvents, corrosive agents or aerosol-based cleaning agents.
Pieces of furniture often have various varnish finishes or synthetic coatings and
are treated with a wide range of care products. Some of these substances contain
components which are capable of adverse reactions with the loudspeaker feet. Use
a non-slip underlay to prevent this problem where applicable.
10. Troubleshooting
If the device malfunctions, please check first if you can eliminate the error yourself
with the help of the following overview.
Never try to repair the devices yourself. Contact our Service Centre or other
qualified personnel if a repair is necessary.
Cause
Troubleshooting
Incorrect cables and
connections
Check whether all cable connections are correct
and undamaged; if applicable, check whether
there is an active Bluetooth connection.
Ensure that all connected devices are
adequately supplied with power.
No sound
Check the volume on the output device. Increase
the volume as necessary.
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