ABOUT BLOOD PRESSURE
TROUBLESHOOTING
Why Blood Pressure Fluctuates Throughout the Day:
1. Mild fluctuation is normal. However, readings can vary depending
on how you tie the cuff so always take the measurement in the same
position.
2. Medication can cause variations.
3. Wait at least 3 minutes between measurements.
Why Your Measurement at Home is Different Compared
to the Hospital or Doctor’s Office:
Weather, activity, and emotion can impact readings. Also, blood pressure
usually increases in clinical settings.
Is the Result the Same if Measuring on the Right Arm?
The use of both arms is ok, but we suggest measuring with the same arm
each time.
Tips for At-Home Measurement:
• Ensure cuff is tied properly.
• Ensure fit (not too loose or too tight).
• Ensure cuff is place in the correct spot on the upper arm.
• Ensure you are relaxed.
• Take 2-3 deep breaths before measuring.
Troubleshooting:
This section includes a list of error messages and frequently asked
questions for problems you may encounter with your blood pressure
monitor. If the product is not operating as you think it should, check here
before arranging for servicing.
PROBLEM SYMPTOM CHECK THIS
REMEDY
No power
Low
batteries
Error
message
Display will not
light up.
Check Batteries’
Life & Battery
Placements.
Replace batteries &
ensure proper position.
Replace Batteries.
Display is dim or
show
Low Battery.
Solution: Refasten cuff.
E 01 shows
E 02 shows
E 03 shows
Loosen clothing
on the arm.
EExx,shows on
the display.
If persistent, refer to the
warranty and contact
the retailer.
Retake measurement and
contact your physician.
E 04 shows
Relax and try again.
Relax for a
moment and then
measure again.
Warning
message
“out” appears
on display.
Your Measurement
results fall out of
measurement range
(SYS:60mmHg to
230mmHg; or DIA:
40mmHg to 130mmHg;
or Pulse: 40-199
pulse/minute).
Cuff is not secure.
Motion, talking, poor
pulse is detected.
No pulse detected.
Measurement fail.
A calibration error
occurred.
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