WARRANTY TERMS
Dear customers!
The warranty period is
10 years
and starts from the day of product purchase. The
warranty period on spare parts: masks, mouthpiece, tube and filters is
1 year
. In case of
product claim, you have to show the invoice. We kindly ask you to save the invoice!
Unfortunately, wrong handling with the device is a reason for 95% of customer
complains. You can easily avoid any problem, by getting useful information provided
by our special service department. To reach our service department, you can call or
send e-mail to Mediblink local distributor.
Before sending the product back to retailer, we kindly ask you to call our service
department, to get help about how to use the device to save you with unneeded trips.
The manufacturer guarantees free elimination of all imperfections due to defects in
material or manufacturing procedure by repairing or replacing the product. In case that
the product can not be repaired or replaced, the customer will get the money refund.
The guarantee is not valid in case of the force majeure, accidents or unexpected
events (such as lightning, water, fire etc.), incorrect use or incorrect transport, non-
compliance with safety and maintaining regulations or in case of unprofessional
product intervention.
Traces of every day product usage (scratches, abrasions) and not subject to claim.
The warranty does not eliminate the customer rights, which originate from seller
responsibility for product flaws. By accepting the claimed product by the service
department, the service department does not take responsibility for loss of saved data
or settings on the product. All product repairs, which are performed out of product
warranty period, have to be paid by customer by prior notice.
The manufacturer guarantees the product quality and flawless product operation in the
warranty period, which starts with the day of product purchase. If the product can not
be repaired in 45 days, the product will be replaced with a new one. In case that the
product can not be replaced, the money will be refunded to the customer.
In case of product claim, call or send e-mail to Mediblink local distributor.
Any serious incident that has occurred in relation to the device should be reported to
the manufacturer (Dongguan Topwell Medical Devices Company Limited), company
Mediblink d.o.o. and the competent authority of the Member State in which the user
and/or patient is established.
Warranty
EN
Product: Mediblink Compressor Nebulizer Panda M460
Manufactured for (also EU importer):
Mediblink d.o.o., Gubčeva cesta 19,
8210 Trebnje, Slovenia; [email protected]; www.mediblink.com
Sellers name, address, signature and stamp*:
Date of extradition/sales*:
*If the invoice is accompanied by this warranty, and if all above information can be seen from the invoice, it is not necessary to fill in this field.
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