MediAlarm iHelp+ User Manual Download Page 8

How to Hold the iHelp For the Best Audio 

Tracking the iHelp User

Fall Detection

Automated fall detection will measure your sway, orientation, and impact with a 
surface.  If the unit senses that you may have fallen, it will announce that it has 
detected a fall.  The announcement will continue for approximately twenty 
seconds during which time the fall alert may be canceled before the alarm is sent 
to the emergency contacts.  The two ways to cancel the alarm are:

1) Briefly press the SOS button.  The voice prompt will announce that you have

cancelled the fall alert.

2) Stand up, or hold the iHelp in a vertical position.  This will automatically cancel

the alarm without having to press the button.

NOTE: Fall detection is not 100% accurate; the grey button should be pushed in 
an emergency if a fall is not detected.

Your emergency contact should be 
able to hear you if you are wearing 
the iHelp unit on your arm, neck, or 
belt.  However, for optimal audio, it is 
best to hold the iHelp approximately 
25-30 cm in front of your mouth.

Text the following message to the iHelp:

TRACK

  

(all in capital letters, no spaces).
The person requesting your iHelp 
location will receive a text message with 
a link.  They will be able to click on the 
link, and their phone will display your 
location.  Your contact must have a 
smart phone and have access to Internet 
service to utilize this function.

©2017.  

Medi Alarm

.  All rights reserved. 

 

Page 8

Summary of Contents for iHelp+

Page 1: ...o go virtually anywhere without worrying about where to turn for help in an emergency With the iHelp you never have to let the fear of a fall medical emergency or unsafe situation keep you from doing...

Page 2: ...Hold for Best Audio 8 Tracking the User 8 Fall Detection 8 Geo Fencing 9 Charging Cradle with Speaker Remote Button Accessory Pack only 9 Wearing Your iHelp 10 Breakaway Lanyard 10 Call Indications 10...

Page 3: ...What s Included in the Box 1 iHelp with pre installed rechargeable battery 2 Wall Power Adapter 3 Charging Cable 4 Breakaway Neck Lanyard 2017 Medi Alarm All rights reserved Page 3...

Page 4: ...5 Charging Cradle 6 Belt Clip OR Wrist Strap 7 1 Page Simplified User Guide 2017 Medi Alarm All rights reserved Page 4...

Page 5: ...e battery is low the pendant will announce that the battery is low Battery Charging Indicator Flashes blue when charging turns solid blue when charging is complete and goes out when the charger is unp...

Page 6: ...sting your system Turning ON Placing the iHelp into the cradle turns the unit on If the iHelp is off it can also be turned on by pressing the grey button for 10 15 seconds Release the button when the...

Page 7: ...one is ringing with two taps on the grey button In An Emergency In the event of an emergency press the large grey button on the front of your iHelp unit for 2 3 seconds and release When your contact a...

Page 8: ...al position This will automatically cancel the alarm without having to press the button NOTE Fall detection is not 100 accurate the grey button should be pushed in an emergency if a fall is not detect...

Page 9: ...s if you had pressed the grey button on the iHelp The larger docking station enables you to have a two way conversation as long as you are within earshot of the docking station speaker Be aware that t...

Page 10: ...decreases to 20 an audio voice prompt will notify the user Battery is low Please charge as soon as possible When the battery capacity decreases to 10 an audio voice prompt will notify the user Battery...

Page 11: ...ton and the volume down button together for 10 seconds This action will switch on AND reset the iHelp 2017 Medi Alarm All rights reserved Page 11 Note that a new name and iHelp phone number must be en...

Page 12: ...at results from telecommunication equipment not supplied by Medi Alarm that fails to transmit signals from the unit to User s emergency contacts User and Purchaser both understand and acknowledge that...

Page 13: ...l attention If you have any questions about using your iHelp with an implantable medical device consult your health care provider It is the sole responsibility of the User to charge the iHelp when nec...

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