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Media5 Mediatrix Sentinel 100, Hardware Installation Manual

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Media5 Mediatrix Sentinel 100 Hardware Installation Manual Download Page 27

Model M - Sentinel 100

27

Troubleshooting

Locating the Product Serial Number

Before you start

Warning

: 

 Make sure your unit is powered off.

Steps

1)

Flip the unit. The serial number is located underneath the unit.

Caution: 

 Use with internal Ethernet cable only.

Warning

: 

 Make sure your unit is powered off before flipping it over. Make sure all your cables

are well connected.

media5corp.com

Summary of Contents for Mediatrix Sentinel 100

Page 1: ...Model M Sentinel 100 Hardware Installation Guide DGW 48 0 2430 2021 07 05...

Page 2: ...10 Wiring Guidelines 10 Mediatrix Sentinel 100 Characteristics 11 Getting Started 12 Installation Check List 12 Package Check List 13 Cleaning Instructions 13 Mounting Tools and Equipment 13 Connecto...

Page 3: ...tory Reset 33 Standards Compliance and Disclaimers 36 Supported Standards 36 Federal Communications Commission FCC Disclaimer 38 Innovation Science and Economic Development Canada ISED Disclaimer 39 C...

Page 4: ...munications Commission FCC Disclaimer 43 PRI T1 E1 J1 Card Innovation Science and Economic Development Canada ISED Disclaimer 44 BRI Standards Compliance and Disclaimers 45 BRI S T Card Supported Stan...

Page 5: ...sing a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning Warning The earth ground cable must be firmly and securely connected...

Page 6: ...ltage exceeding 300 V between conductors or is subject to lightning strikes Warning The Mediatrix unit must be installed on a circuit equipped with a breaker so that you can easily power the unit off...

Page 7: ...The Mediatrix unit should never be used to temperatures greater than the recommended maximum operating temperature Any damage occurring in such environmental conditions will void the warranty Keep you...

Page 8: ...merkitsee vaaraa Olet tilanteessa joka voi johtaa ruumiinvammaan Ennen kuin ty skentelet mink n laitteiston parissa ota selv s hk kytkent ihin liittyvist vaaroista ja tavanomaisista onnettomuuksien e...

Page 9: ...m os perigos relacionados com circuitos el ctricos e com quaisquer pr ticas comuns que possam prevenir poss veis acidentes Aviso Este s mbolo de aviso significa peligro Existe riesgo para su integrida...

Page 10: ...ever be used to temperatures greater than the recommended maximum operating temperature Any damage occurring in such environmental conditions will void the warranty Humidity lower than 85 and non cond...

Page 11: ...rces of electrical noise such as radios transmitters and broadband amplifiers Power lines Fluorescent lighting fixtures Liquids or moisture Heat sources Mediatrix Sentinel 100 Characteristics Paramete...

Page 12: ...tion site pre power check completed Mounting tools and equipment available Additional equipment available Mediatrix unit received Regulatory compliance and safety information received Software version...

Page 13: ...can damage the unit s casing For resistant markings wet a cloth with a mild detergent wring well and then wipe off Use a dry cloth to dry the surface Mounting Tools and Equipment Tools Screwdriver as...

Page 14: ...d BRI connections RJ 11 cable for telephony connections Connectors and Indicators Note The Mediatrix Sentinel 100 is highly customizable in the sense that it may have one or several types of cards or...

Page 15: ...ellow steady ON Lines in use and unlocked 3 In Use Yellow blinking yellow 1 cycle per second 50 duty Locked Amber steady ON Indicates that the PRI port is in use 8 IN USE OFF Indicates that the PRI po...

Page 16: ...en 100 Mbps 13 ETH2 3 4 5 Left LED speed Yellow 1000 Mbps Green steady ON Indicates that the BRI port is well connected configured and the link is up 16 LED OFF Indicates that the BRI port is not well...

Page 17: ...AN WAN or computer This port is by default used for uplink WAN connection 13 ETH2 ETH3 ETH4 ETH5 10 100 1000 BaseT Ethernet RJ 45 connector for access to a LAN WAN or computer These ports are used by...

Page 18: ...must first read and understand the Safety Recommendations listed in this document Note Note or take a picture of your unit s serial number before starting the installation and place the card stickers...

Page 19: ...Make sure an adequate earth ground connection has been made between the grounding screw on the back of the Mediatrix unit and an appropriate grounding point in your site Warning Adequate earth groundi...

Page 20: ...crew on the back on the Mediatrix unit or unpainted bare metal spot of a grounded equipment rack 4 Make sure the unit s power switch is OFF 5 Make sure the circuit breakers of power sources used to po...

Page 21: ...rist strap ensuring it makes good contact with your bare skin 3 Attach the ESD wrist strap end to an earth ground grounding screw on the back on the Mediatrix unit or unpainted bare metal spot of a gr...

Page 22: ...commonly used to be connected to the Local Area Network LAN i e ETH2 on most devices use the 192 168 0 10 IP address If your Mediatrix unit is configured to use a DHCP server with IPv4 use the provid...

Page 23: ...ing that they adapt to the type of cables connected to them The Auto MDI MDIX feature only works when the unit are configured in auto detect mode which is the default mode Pin Name Description TIA EIA...

Page 24: ...es one pair for transmission and the second pair for reception It is wired so that pins 1 and 2 are on one twisted pair and pins 4 and 5 are on a second pair according to common wiring standards which...

Page 25: ...s Caution Use standard telecommunication cables with a minimum of 26 AWG wire gauge Note The Ringer Equivalence Number REN is 0 1 for each individual FXO port of the unit Note The maximum standard FXS...

Page 26: ...ing standards which meet the TIA EIA 568A and 568B requirements Caution The Mediatrix unit ISDN BRI ports are configurable to operate as network or terminal ports The pin out of the sockets is switche...

Page 27: ...rt Warning Make sure your unit is powered off Steps 1 Flip the unit The serial number is located underneath the unit Caution Use with internal Ethernet cable only Warning Make sure your unit is powere...

Page 28: ...contact the unit via SNMP SNMP service not activated Credentials do not grant access Unable to make calls although cards appear in the Management Interface Hour and date are not synchronized required...

Page 29: ...itch that can be used to perform a partial or factory reset while the unit is running In other words the Reset Default button can be used to Cancel an action that was started Revert to known factory s...

Page 30: ...iatrix unit or on a unit already in use where the configuration was modified in such a way that the user can no longer access the system by the Web page or otherwise In both cases the user can manage...

Page 31: ...k Interface to use the link as the default value used by the Uplink Network Interface set the IP address to 192 168 0 1 and the Network Mask to 255 255 255 0 set the IPv6 link local address on all net...

Page 32: ...ch service will be configured to use Local authentication and no accounting mechanism EnableTelnet Disable TelnetPort 23 EnableSsh Enable SshPort 22 CLI InactivityTimeOut 15 HOC ManagementInterface Re...

Page 33: ...agement Interface Several parameters and services are modified refer to Partial Reset Do not forget to perform the Disabling the Rescue Interface step Factory Reset The Factory reset reverts the Media...

Page 34: ...provided IP address ETH1 or WAN on the 4102S or via its LAN interface default IP address 192 168 0 10 ETH2 or LAN on the 4102S Disabling the Rescue Interface Information By default the Rescue interfa...

Page 35: ...T Make sure to reconfigure at least the user s authentication and firewall rules if applicable otherwise it may leave the unit unsecure Result The unit will be reachable either on the new configured s...

Page 36: ...ards Compliance and Disclaimers Supported Standards Note The standards compliance of the Mediatrix units are printed on the same sticker as the product serial number Refer to Locating the Product Seri...

Page 37: ...L 60950 1 2nd Edition 2014 10 14 CAN CSA C22 2 No 60950 1 07 2nd Edition 2014 10 IEC 60950 1 2005 2nd Edition Am1 2009 Am2 2012 with all national deviations EN 60950 1 2006 A1 2010 A11 2009 A12 2011 A...

Page 38: ...interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a ci...

Page 39: ...irements of Directives 2014 30 EC and 2014 35 EC European parliament EMC and LVD directives is given Any unauthorized modification of the product voids this declaration For a copy of the original sign...

Page 40: ...Model M Sentinel 100 40 Other Disclaimers Altitude of Operation Use only at altitudes no more than 2000 m above sea level Only use in non tropical climate regions media5corp com...

Page 41: ...M 196 SCFI 2016 for Mediatrix 004 00087 FXO card NYCE CT 0019 19 TS IFETEL Certificate Number TTDME0019 0068 for Mediatrix 004 00087 FXO card FXO Card Federal Communications Commission FCC Disclaimer...

Page 42: ...the proper functioning of your equipment If they do you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service If you experience trouble with this telephon...

Page 43: ...dments B1 B2 and B3 US 5WKITNAN096 Mexico NOM 218 SCFI 2017 for Mediatrix 004 00096 PRI card NYCE CT 0045 19 TS IFETEL Certificate Number TEDME00 0119 for Mediatrix 004 00096 PRI card PRI T1 E1 J1 Car...

Page 44: ...do you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service If you experience trouble with this telephone equipment please contact Media5 for information...

Page 45: ...Model M Sentinel 100 45 BRI Standards Compliance and Disclaimers BRI S T Card Supported Standards Category Specification Telecom TBR3 1995 A1 1997 media5corp com...

Page 46: ...umber is composed of 24 digits each having a specific meaning Letter Number Description Possible Values A Product family M G7 Series S7 Series S7 LP Series and Sentinel 100 B CPU 3 Armada A380 CPU for...

Page 47: ...cord F Power supply 6 Single 65W PSU 120 240 Vac G Reserved field Software options 0 reserved 2 S7 Series and S7 LP Series H H H SBC sessions Survivability users 000 to 999 for sentinel 100 only When...

Page 48: ...profile Contact Media5 sales J SLA Support options 0 No SLA included in SKU must be separate line on PO 1 1 year SBC SLA support 5 5 year SBC SLA support K K SW license Software options 0 0 no licenc...

Page 49: ...9 reserved A reserved B 4FXS Bypass card contact media5 sales C 2FXS Bypass card contact media5 sales K 2FXS LP card contact media5 sales L 4FXS LP card M 2FXS LP bypass card contact media5 sales N 4...

Page 50: ...e end of its working life For appropriate disposal and recycling instructions contact your local Media5 Corporation provider The Waste of Electrical and Electronic Equipment WEEE Directive 2002 96 EC...

Page 51: ...ts are created to facilitate the configuration of a specific technical action such as performing a firmware upgrade Hardware installation guide They provide the detailed procedure on how to safely and...

Page 52: ...l Property of the document and the technology and know how that it includes and represents This publication cannot be reproduced neither in whole nor in part in any form whatsoever without written pri...

Page 53: ......

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