Media5 Mediatrix 4104, Reference Manual, Page: 123 / 466

Services Reference Manual (SIP Version)
Mediatrix 4104 101
Figure 53: Hold Section
3. Click Submit if you do not need to set other parameters.
Using Call Hold
The following is the procedure to use this service on the user’s telephone.

To put the current call on hold:
1. Perform a Flash-Hook by pressing the “Flash” button on your analog telephone.
This puts the call on hold. You can resume the call in the same way.
Second Call
The Second Call service allows a user with an active call to put the call on hold, and then initiate a new call on
a second line. This service is most useful with the transfer and conference services.
The call hold service must be enabled for this service to work. See “Call Hold” on page 100 .

To enable the Second Call service:
1. Select to which port you want to apply the changes in the drop down menu at the top of the window.
2. In the Second Call section, enable the service by selecting Enable in the Activation choice.
Figure 54: Second Call Section
3. Click Submit if you do not need to set other parameters.
Using Second Call
The following is the procedure to use this service on the user’s telephone.

To use the second call service:
1. Perform a Flash-Hook by pressing the “Flash” button on your analog telephone.
This puts the call on hold and the second line is automatically connected to your line.
2. Initiate the second call.
Automatic Call
The automatic call feature allows you to define a telephone number that is automatically dialed when taking
the handset off hook.
When this service is enabled, the second line service is disabled but the call waiting feature is still functional.
The user can still accept incoming calls.

To set the automatic call feature:
1. In the web interface, click the Telephony link, then the Services sub-link.
This links to the Telephony – Advanced web page.
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