EN
14
Troubleshooting
Q: System could not fi nd device.
A:
Connect TV BOX directly to USB 2.0 port, problems
may occur when you connect via USB hub. Try con-
necting device to another USB port, or use another
usb cable. When connection is good the red led is
on (looking at upper side of TV BOX).
Q: Unable to run honestech TVR, only message „Could
not initialize capture device” appear.
A:
Error could cause other video capture devices that
were installed before TV BOX. Uninstall TV BOX and
all devices such internet camera, scanner, graphic
card with “video-in” feature. Restart system and pro-
ceed steps 3-5 of device installation. Check operat-
ing of honestech TVR application, if error does not
exist you can install other video capture devices.
Q: Video quality is very low.
A:
Poor TV antenna signal may cause the problem,
check how it works with normal TV set.
If antenna signal is good, check operating when you
input signal from DVD or digital camera. If captured
video is not good, check your system confi guration.
Check if you have installed latest driver for graphic
card.
To many connected usb devices may cause a prob-
lem on slower PC, disconnect other usb devices and
check if there is any change.
Q: No sound.
A:
Go to “Video settings” and check if „Use internal
streaming audio function” option is marked.
Q: Problems with recording. Poor video/audio quality.
A:
Decrease image size or decrease quality of recorded
video fi le. Better quality of captured video requires
more system power.
Q: Unable to save video adjustments.
A:
Video adjustments are assigned to actual captured
AV source. Every time you change AV source video
adjustment are reset to defaults.
Q: After installing honestech software there is „hon-
estech Product Agent” icon in system tray.
A:
This plug-in automatically checks for honestech
software updates. It shouldn’t be removed.
Summary of Contents for MT4156
Page 1: ...USB TV BOX XTREME User s Guide MT4156...
Page 16: ...EN 16...
