eurosens
Dizzi
Installation
manual.
Version
2
www.mechatronics.by 11
8.
Troubleshooting
and
repair
In case of malfunction of eurosens Dizzi please contact your dealer.
Eurosens Dizzi can be repaired only by certified service center or manufacturer.
Simple troubleshooting can be made according to the table 8.1
Problem
Possible
reason
How
to
fix
Connection
to
PC
Device
error
Network
address
of
sensor
is
wrong
(or
not
correct
address
of
sensor
in
configuration
software)
Change
an
address
Sensor
cable
is
damaged
Fix
Sensor
is
not
powered
ON
Connect
power
12…24
В
Device
is
not
sup
‐
ported
Old
version
of
firmware
Update
the
software
Searching
for
installation
place
No
signal
Arrow
at
display,
no
signal
at
display
See
Oscilloscope
software
manual
Automatic
gain
Set
the
gain
value
to
19...22
No
lubrication
between
sensor
and
tank
surface
Add
lubrication
to
the
sensor
surface,
prevent
air
gap
Sensor
surface
(tank
surface)
is
not
parallel
to
the
liquid
surface
Change
installation
place
or
tank
position
Defects
of
the
tank
coating,
corro
‐
sion
Clean
the
installation
surface
Connection
to
the
receiver
(GSM
device,
etc)
Receiver
can’t
see
the
data
from
sen
‐
sor
Receiver
can’t
handle
re
‐
ceive/transmit
modes
very
fast
Set
other
delay
value
(see
fig
‐
ure
6.4.2
of
the
configuration
manual)
Maintenance
Horizontal
cylinder.
Level
drops,
No
sig
‐
nal
events.
Peaks
during
half
‐
filled
volume.
Tank
is
rotated
relative
its
horizontal
axis.
Align
tank
in
proper
position
(sensor
surface
must
be
paral
‐
lel
to
the
horizontal
plane.
Bad
operation
in
dry
weather
Glue
layer
is
not
solid.
Glue
the
sensor
again.
