NEED HELP? 1-800-832-2966
30
the lack of receipts or for your failure to ensure the performance of all scheduled maintenance.
As the power equipment engine owner, you should however be aware that QJ NORTH AMERICA INC. may deny
your warranty coverage if your power equipment engine or a part has failed due to abuse, neglect, improper
maintenance or unapproved modifications.
You are responsible for presenting your power equipment engine to distribution center or service center
authorized by QJ NORTH AMERICA INC. as soon as the problem exists. The warranty repairs should be
completed in a reasonable amount of time, not to exceed 30 days.
If you have any questions regarding your warranty rights and responsibilities, you should contact QJ NORTH
AMERICA INC. customer service representative at 1-800-832-2966 or write to
DEFECTS WARRANTY COVERAGE
Adopted by the Air Resources Board, QJ NORTH AMERICA INC. warrants to the ultimate purchaser and each
subsequent purchaser that the small off-road engine (SORE)(1) has been designed, built and equipped so as to
conform with all applicable regulations; and (2) is free from defects in materials and workmanship that cause the
failure of a warranted part to conform with those regulations as may be applicable to the terms and conditions
stated below.
(a) The warranty period begins on the date the engine is delivered to an ultimate purchaser or first placed into
service. The warranty period is two years.
(b) Subject to certain conditions and exclusions as stated below, the warranty on emissions related parts is as
follows:
Any warranted part that is
not scheduled for replacement as required maintenance in your Owner’s Manual is
warranted for the warranty period stated above. If the part fails during the period of warranty coverage, the part:
(1) will be repaired or replaced by QJ NORTH AMERICA INC. According to Subsection (4) below. Any such
part repaired or replaced under warranty will be warranted for the remainder of the periods.
(2)
Any warranted part that is scheduled only for regular inspection in your owner’s manual is warranted for
the warranty period stated above. Any such part repaired or replaced under warranty will be warranted for the
remaining warranty period.
(3)
Any warranted part that is scheduled for replacement as required maintenance in your owner’s manual is
warranted for the period of time before the first scheduled replacement date for that part. If the part fails before
the first scheduled replacement, the part will be repaired or replaced by QJ NORTH AMERICA INC. According
to Subsection (4) below. Any such part repaired or replaced under warranty will be warranted for the remainder
of the period prior to the first scheduled replacement point for the part.
(4) Repair or replacement of any warranted part under the warranty provisions herein must be performed at
a warranty station at no charge to the owner.
(5) Notwithstanding the provisions herein, warranty services or repair will be provided at all of our distribution
centers that are franchised to service the subject engines.
(6) The engine owner must not be charged for diagnostic labor that leads to the determination that a warranted
part is in fact defective, provided that such diagnostic work is performed at a warranty station.
(7) QJ NORTH AMERICA INC. is liable for damages to other engine components proximately caused by a
failure under warranty of any warranted part.
(8) Throughout the engine warranty period stated above, QJ NORTH AMERICA INC. will maintain a supply
of warranted parts sufficient to meet the expected demand for such parts.
(9) Any replacement may be used in the performance of any warranty maintenance or repairs and must be
provided without charge to the owner. Such use will not reduce the warranty obligations of QJ NORTH
AMERICA INC.
(10)
Add-on or modified parts that are not exempted by the Air Resources Board may not be used. The
use of any non-exempted add-on or modified parts by the ultimate purchaser will be grounds for disallowing
a warranty claim. QJ NORTH AMERICA INC. will not be liable to warrant failures of warranted parts caused
by the use of a non-exempted add-on or modified part.
(11)
The manufacturer issuing the warranty shall provide any documents that describe that
manufacturer’s warranty procedures or policies within five working days of request by the Air Resources
Board.
