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User Manual

OHM

v05.20

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Summary of Contents for OHM

Page 1: ...User Manual OHM v05 20 ...

Page 2: ...justable controls Please read this User Manual in its entirety Practice and patience are important as your ears relearn how to hear Your results and improved quality of life will depend on your hearing your expectations and your frequency of use Very user friendly and great quality Not having to worry about batteries is a big plus Betsy C ...

Page 3: ...appy to guide and assist you with any questions you may have Take advantage of our free one on one phone consultations The customer service has been outstanding They continue to solve the problem and give solutions Joan P 800 823 9819 Mon Fri 8 00am 4 30pm CST support MDHearing com 24 hours a day 7 days a week ...

Page 4: ...d Cleaning 11 Replacing Tips and Tubing 13 Troubleshooting 17 Warranty and Repair 21 Return Policy 23 Warnings 25 Technical Specifications 26 Table of Contents Package Contents Contents will vary depending on quantity ordered c Cleaning Tool Wire Magnet Brush a OHM Device s b Charger Thin Tubing ComfortTIP Dock Cord Power Adapter 2 ...

Page 5: ...ng Port Left OHM in left hand Right OHM in right hand Quick Start Guide Three Easy Steps for Using Your MDHearing OHM If you have a pair first identify the left and right device Step 1 Charge OHM Step 2 Turn OHM on Step 3 Place OHM on ear To identify left right OHM Hold an amplifier upright in each hand with controls facing you The tips tubing point toward each other when in the correct hand 3 4 ...

Page 6: ...f battery degeneration if OHM is left on the charger Charger Assembly The charger is made up of three pieces a cord a power adapter and a charging dock 1 Connect charging dock to the small end of the cord 2 Connect the other end of the cord USB to the power adapter Blue Light Charging Green Light Fully Charged Light Off Not Charging It takes approximately 3 3 5 hours to fully charge the OHM On ave...

Page 7: ... of thin tubing should rest on top of your ear comfortably next to glasses c Tuck stabilizer bar in the outer bowl of ear It may be trimmed to suit the size of your ear b a c 2 Step 2 Turn On The OHM s program button also functions as the on off control ON Press and hold the program button for 2 3 seconds The light will flash green once when turned on OFF Press and hold the program button for 2 3 ...

Page 8: ...me dial down Decrease Increase Caution To avoid a sudden blast of sound please raise the volume SLOWLY Please note Whistling may be heard if the OHM is turned on but not positioned securely in your ear Once the ComfortTIP is properly inserted whistling will stop Beeps 2 Social 3 Noisy 4 Restaurant 1 beep 2 beeps 3 beeps 4 beeps Small group meetings church time with friends Large crowds restaurants...

Page 9: ...e end of wire clean and repeat as necessary d Reattach tubing to OHM body Tips for optimal performance Avoid physical shock such as dropping it on the floor Store in a cool dry place such as a hearing aid dehumidifier For maximum battery life charge OHM until blue light turns green with each charge Do not let your OHM get wet Do not use hair spray or a hair dryer while wearing your OHM Do not expo...

Page 10: ...t Replacing Tubing a Remove tubing Rotate tubing base 90 and slide off b Attach tubing Gently push new tubing on c Make sure tubing base is flush with sides of OHM body when you are finished b c Left Right If you require a different size you re not getting enough volume or you re experiencing whistling at higher volumes please call 800 823 9819 for alternative options Please note Thin tubing is le...

Page 11: ...he ComfortTIP Otherwise tubing may detach from tip when removing OHM from your ear Vented End Stabilizer Bar b a c For optimal performance proper care and maintenance are imperative In addition to regularly cleaning your tubing and tips you should also replace them every three 3 months Over time these items wear out and may become stiff affecting both fit and sound quality Regular replacement will...

Page 12: ...ris may be blocking the sound Clean tubing tip see page 11 and ear canal Replace tubing tip if they appear worn For optimal performance tubing and tips should be replaced every three 3 months To order replacements and additional cleaning accessories visit www MDHearingAmp com or call 800 823 9819 Charge OHM Adjust volume Use dehumidifier Clean ear canal Clean tubing tip Change tubing tip Turn OHM ...

Page 13: ...k occurs when amplified sound returns to the microphone and is re amplified Most amplifiers whistle when not inserted properly Try reinserting the ComfortTIP into your ear canal so it fits better Lower the volume If whistling occurs when raising the volume you might need more gain and should try our closed ComfortTIP Call us at 800 823 9819 Wax or debris can cause whistling Clean tubing tip and ea...

Page 14: ... wax build up or tampering with the device all of which void the warranty If you require Warranty or Repair Service please contact us for a Return Merchandise Authorization RMA number repair costs if applicable and instructions Do Send ONLY the OHM body Use a small padded envelope Write RMA number on the OUTSIDE of envelope DON T send Carrying case Packing materials Charger or other accessories un...

Page 15: ... Authorization RMA number for proper processing Products returned without an RMA number will incur a twenty percent 20 No RMA Fee For an RMA number and specific return instructions please call Customer Service 800800 823 9819 Mon Fri 8 00 am 4 30 pm CST Return Facility RMA MDHearing PO Box 5014 Southfield MI 48086 Days from Invoice Amount Refunded 100 No Refund 80 No Refund 1 45 46 without RMA wit...

Page 16: ...plify environmental sound for non hearing impaired consumers They are not intended to compensate for hearing impairment Examples of situations in which PSAPs typically are used include hunting listening for prey bird watching listening to lectures with a distant speaker and listening to soft sounds that would be difficult for normal hearing individuals to hear e g distant conversations performance...

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