www.marketdirect.com.au
Ph: 1300 494 494
78
Warranty Statement
These Warranty Terms form part of the contract between you and Market Direct Group Pty Ltd (ACN 115038
483) (“we” or “us”) for the purchase of your new Off-road Caravan or Camper Trailer. Please read these Warranty
Terms carefully. Should you have any questions relating to this Warranty, then please contact us.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to
a replacement or refund for a major failure and compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the
goods fail to be of acceptable quality and the failure does not amount to a major failure.
1. V ALIDITY OF CLAIMS
a) Claims under this Warranty may only be made by the original purchaser of the item in question. This
Warranty commences on the original date of purchase and expires 12 months after that date, except with regard
to the structural integrity of the draw-bar and chassis, for which this Warranty shall continue for the entire
operational life of the Camper or Caravan.
b) This Warranty only applies to items sold as “new” and does not extend to any items sold via auction, or
labeled “factory seconds”, “ex-demonstration” or “damaged”, unless specifically stated otherwise by us in writing.
(Please see further on this page for more information).
c) This Warranty is an agreement between us and you personally and is not transferable under any
circumstances. If an item is sold to a third party by the original purchaser, then this Warranty is terminated
immediately for that item, and the original purchaser shall make no claims or be eligible for any claims on behalf of
the new owner.
d) This Warranty does not apply to new products purchased from us and then used in hire schemes or as
rentals. Hiring or renting your products to third parties may negatively affect your ability to make claims for those
products under any other warranties as may apply.
e) This Warranty does not cover damage due to unauthorised modifications, misuse, abuse, incorrect
assembly, improper or irregular maintenance, or accident or collision. Without limiting the generality of this clause,
some examples of circumstances that may cause damage not covered by warranty include:
• Failing to have your caravan or camper serviced at the frequency indicated in the manual for that product,
or to perform regular basic maintenance as indicated in the manual;
• Taking your caravan or camper through any environment or over any surface which the manual for that
product indicates the product was not designed for. As an example, if you partially submerge the caravan, you will
not be able to claim for resulting water damage;
• The expected operational lifespan of your caravan assumes use as a holiday home, not as a primary
residence. If you use your caravan as a primary residence, you will not be able to claim for the increased rate of
wear and tear; and
• Exceeding the load limits for your caravan or camper will cause strain on parts of the vehicle. The
advertised load limits are for a load distributed roughly evenly across the caravan, and you may overload the
caravan at lesser weights if the weight is disproportionately placed in one part of the caravan. You may not be able
to claim for any failure or resulting damage caused or contributed to by such overloading.
f) If we approve a warranty claim, then the work performed to remedy that claim must be performed either
by us or by a person whom we approve in writing to do that work. If you have rectification works performed by an
unapproved third party, whether under an approved warranty claim or otherwise, then we may not be responsible
for the costs of those works, and this Warranty shall not cover those works, or any damage or loss of value arising
from those works.
Summary of Contents for XT12DB 2021
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Page 46: ...www marketdirect com au Ph 1300 494 494 42 Trailing Arm Bushes...
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