►►10. PROBLEM IDENTIFICATION
PROBLEM
POSSIBLE CAUSE
POSSIBLE SOLUTION
Heater
doesn’t run
1. Heater blocked
2. The power switch is in the “OFF”
(0) position
3. No power
4. Feeder cable unplugged
5. Blocked control card
6. Wrong thermostat setting
7. Temperature sensor override
8. Fuse damaged
1. Restart the heater
2. Turn the switch “ON” (|)
3A. Plug the feeder cable properly into
the socket
3B. Check the power supply network
3C. Contact the technical service center
4. Contact the technical service center
5A. Restart the heater
5B. Identify the display error
5C. Contact the technical service center
6. Calibrate the thermostat by setting it
higher than ambient temperature
7A. Wait at least ten minutes then try to
run ignition again
7B. Contact the technical service center
8. Contact the technical service center
Motor/pump
runs but the
flame does
not start
1. No fuel
2. Ignition device is dirty
3. Fuel filter is dirty
4. Nozzle is dirty
5. Photocell is dirty, damaged or
installed improperly
6. Foreign substances present in
the tank
7. Electrodes are used up or
placed at an improper distance
1. Turn off the heater, refill the fuel tank
then restart the heater
2. Contact the technical service center
3. Clean the filter using clean fuel
4. Contact the technical service center
5. Contact the technical service center
6. Empty and refill the fuel tank with
clean fuel
7. Contact the technical service center
Fan blocked
or spins too
slowly
1. Engine damaged
1. Contact the technical service center
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