The greatest care has been taken in the manufacture of
your Mclntosh Compact Disc player. In case of opera-
tional difficulties and to save you unnecessary service
calls, here is a list of their possible causes and suggested
solutions. Should you need further guidance, contact your
dealer. He will be able to advise you. Under no cir-
cumstances should you open up the player. To do so can
void the service contract.
1. After touching POWER, the track indicator does not
light.
• Touch the POWER touch-button again. POWER was not
pressed in far enough. They require only .007" move-
ment to engage.
• The player is not properly plugged into the 120V AC
supply.
• There is no 120V AC supply. Plug in another electrical
appliance and see if it functions in the same outlet.
2. After touching LOAD, the disc drawer does not slide
out.
• The player is not switched on and the track indicator
would not be lit.
• The microprocessor has not received the command
correctly. Touch STOP and then touch LOAD again to
see if the drawer opens.
• The drawer drive is not functioning, You cannot correct
this yourself, if a disc is in position, remove it by pull-
ing the drawer open carefully, then push the drawer in
to close it again.
3. After touching LOAD, PLAY or SCAN, the disc drawer
does not slide in.
• The 120 VAC supply has been disconnected and the
track indicator will not be lit.
• The microprocessor has not received the correct com-
mand. Touch STOP and then touch LOAD, PLAY or
SCAN again to see if the drawer closes..
• The drawer drive is not functioning. You cannot correct
this yourself. If a disc is in position, remove it, than
push the drawer in carefully to close it.
4. After closing the drawer the Indication '00' goes off
and stays off after a few seconds.
• The transport screws have not been removed.
• The disc is not inserted label up or there isn't a disc in
the drawer and you have missed the ERROR DISC sign.
• The disc is dirty. Clean the disc, or use another, clean
disc.
• The disc is defective. See if another disc clears the pro-
blem.
• There is an unwanted object in the disc drawer, such
as a piece of paper or a remnant of the packaging.
• The player is not horizontal.
5. The disc is being played as shown by the time elapsed
indicator, but there isn't any sound.
• The microprocessor has not received the correct com-
mand. Check if touching STOP and then re-starting
clears the problem.
• The preamplifier is not switched on.
• The preamplifier source selector is not turned to the in-
put to which the player is connected.
• The preamplifier, amplifier or the loudspeakers con-
nected to it are not working. Check with another
sound source.
• The connection between the player and the
preamplifier is broken.
• The input to which the player is connected is defective.
Check by connecting the player to another input.
6. The sound is poor or distorted or you can hear only
one channel.
• The transport screws have not been removed.
• The disc is dirty or badly scratched. Clean the disc or
use another clean, scratch-free disc.
• There is an unwanted object in the disc drawer, such
as a piece of paper or a remnant of packaging.
• The preamplifier or the loudspeakers connected to it
are not working properly. Check with another sound
source.
• The player is connected to the PHONO input not the
CD, AUX, or other high level input of the preamplifier.
• One of the plugs of the connecting cable is either not
connected or not properly connected.
• The player is not horizontal.
7. Programming is not working properly.
• The disc is dirty or badly scratched. Clean the disc or
try programming with a scratch-fee disc.
• The microprocessor has not processed the commands
properly. Clear the program by touching STOP and
store it again; re-start play.
• All 20 memory places are already programmed and
you have missed the ERROR sign that shows this.
Check by comparing the number of bars lit on the
track indicator with the number of tracks that you
wanted to store.
8. The following problems can be caused by the same cir-
cumstances:
Playback does not begin with the first track on the
disc or of the program, but with another track.
Playback stops before the end of the disc or the pro-
gram.
• The microprocessor has not processed the command cor-
rectly. Touch STOP and re-start to clear the memory.
• The disc is dirty or badly scratched. Clean the disc or
use another, clean, scratch-free disc.
12 HELPFUL HINTS
