McAfee Gold Technical Support
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By leveraging our support Product Specialists worldwide, we resolve issues faster, any time, anywhere. We will provide you
with complete product, technical, and problem-solving expertise when and where you need it.
McAfee Security Alerting Service (MSAS)
McAfee Security Alerting Service (MSAS) is a proactive alerting tool that notifies you of viruses and vulnerabilities as they
arise, as well as product patches or upgrades as they become available. As a new threat assessment arises, or as a new
improvement is made to an existing McAfee solution, MSAS sends timely and active intelligence to the right person or
people—on the communications device(s) of their choice.
Additional information on MSAS can be found in the McAfee Technical Support ServicePortal at
To purchase additional support options, please contact your authorized McAfee reseller or McAfee sales representative.
McAfee Professional Services (training and consulting)
In addition to our Technical Support services, McAfee offers comprehensive professional services around the globe. The goal of
McAfee’s Professional Services organization is to ensure, via delivery of consulting and education services, that our customers
derive maximum benefits and return on investment (ROI) from the successful and efficient deployment of our technology.
Our education services provide training in product installation, configuration and administration, analysis, and
troubleshooting. Through the provision of classroom training, custom onsite training, and consultancy, our aim is to
facilitate customers’ self-sufficiency with the installation, administration, and upgrade of our products as efficiently and
cost-effectively as possible.
For further information please see visit
