CHAOS
USER MANU
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12. WARRANTY RULES
M.B.M. S.r.l. Unipersonale guarantees that its bicycles are free from any manufacturing or workmanship defects.
This warranty covers the repair or replacement of any part recognized to be defective, subject to the following conditions:
TERMS AND CONDITIONS
• Warranty period: the pedal-assisted bicycle is guaranteed for 24 months on mechanical and electrical parts, except
for batteries and all components subject to wear. The batteries are covered by a conditional warranty for 24 months
and limited to proper use of the same:
• first 6 months 100% coverage;
• from the 7th to the 12th month 50% coverage;
• from the 13th to the 24th month coverage of 25%;
If the battery has been left to discharge below the allowed, the manufacturer is not responsible for any damage.
• In order to make this warranty effective, you must fill out the online form which is accessed by QR CODE or by con-
necting directly to the site warranty.mbmbike.it by and no later than 15 days from the date of purchase of the bicycle. The
serial number and the photograph of the proof of purchase of the authorized dealer will be required. The serial number
is printed on the label on the battery slide and on the battery itself. (Fig. 15)
• Claims must be made through an official retailer by presenting the original tax document (receipt or invoice) and print-
ing of the confirmation of activation of the warranty that you will receive gradually e-mail after filling out the online
form;
• The warranty provides for the free replacement of any defective or prematurely worn part provided that all the pre-writ-
ings have been respected and the improper use of the bicycle. The manufacturer's obligations are limited to the
replacement of defective parts;
• Finally, our Technical Department will decide whether or not the defective part or bicycle falls within the conditions of
this warranty;
• This warranty does not cover in any way the replacement of worn parts from normal use of the bicycle;
• +The present guarantee Not Yes Apply in No case To Failures o ravages Caused Of one use improper of bicycle one use
of bicycle for Competitions sportswoman from the application of fixings Not Original o Of Improper Interventions of main-
W A R R A N T Y
QR CODE
FIG. 15
