
17
(8) Troubleshooting
Trouble
Possible Cause
Measures
The paper does
not feed properly
Recently printed paper sticks
together
Jog the paper sufficiently. Make sure that
the ink is dry.
Stains on the paper separator
Clean the paper feed separator using
appropriate cleaner.
Stains on the paper feed rubber
roller
Clean the dust or ink on the paper feed
roller using appropriate cleaner.
The paper separator is worn out
Install a new paper separator.
The volume of the paper stacked on
the paper feed table is not enough
Add more paper to the feed table – at least
20 sheets or more.
The machine does not
operate even after the
START/STOP key is
pressed
Paper jam inside the unit
Detach Table 1 and 2 and remove the
jammed paper from the unit.
Wrinkles appear on
the paper
Recently printed paper sticks
together
Jog the paper sufficiently. Make sure that
the ink is dry.
Stains on the paper separator
Clean the paper separator using an
appropriate cleaner.
Stains on the paper feed roller
Clean the dust or ink on the paper feed
roller using an appropriate cleaner.
Stains on paper fold rollers
Clean all four fold rollers using an
appropriate cleaner.
Tables 1 and 2 are not properly set
Reset properly.
Paper jam in Table 1 and 2
Detach Table 1 and 2 and remove the
jammed paper.
Improper fold
position
The length of the paper is not
standard size
Measure the length of the paper and adjust
using the fine adjustment knob.
Printed paper
(13# or lighter)
cannot be folded
The surfaces of the fold rollers are
covered with dust or ink, causing
them to be slippery
Clean all four fold rollers using an
appropriate cleaner.
Low room temperature
Operate the machine in a
climate-controlled environment. Paper
should be at room temperature before
folding. Paper stored below 53F is not
recommended.
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