9
TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call. If you need further assistance or more
recommendations that may help you avoid a service call, refer to the warranty page in this manual, or visit
http://www.maytag.com
.
In Canada, visit
http://www.maytag.ca.
In Mexico, visit
http://www.maytag.mx/servicio.
Contact us by mail with any questions or concerns at the address below.
In
the
U.S.A.:
In
Canada:
In
Mexico:
Maytag Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Whirlpool Canada LP
Customer eXperience Center
200 - 6750 Century Ave.
Mississauga, Ontario L5N 0B7
Whirlpool México, S. de R.L. de C.V.
Carretera Miguel Alemán Km 16.13
Col. El Milagro Apodaca, Nuevo León
México C.P. 66634
Please include a daytime phone number in your correspondence.
Nothing will operate
■
Has a household fuse blown, or has a circuit breaker
tripped?
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
■
Is the cooktop wired properly?
See Installation Instructions.
Cooktop will not operate
■
Is the control knob set correctly?
Push in knob before turning to a setting.
Excessive heat around cookware on cooktop
■
Is the cookware the proper size?
Use cookware about the same size as the surface cooking
area, element or surface burner. Cookware should not extend
more than 1/2" (1.3 cm) outside the cooking area.
Cooktop cooking results not what expected
■
Is the proper cookware being used?
See “Cookware” section.
■
Is the control knob set to the proper heat level?
See “Cooktop Controls” section.
■
Is the cooktop level?
Level the cooktop. See the Installation Instructions.
A vapor is being emitted from the knobs of the cooktop
■
Is the cooktop in its first use(s)?
During the first use(s), a vapor may be seen exiting the holes
around the knobs of the cooktop. This behavior is normal and
should disappear after use.
