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Maytag MAH2400AW, Service Manual

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Maytag MAH2400AW Service Manual Download Page 15

©2004 Maytag Services

16023430   Rev. 0

15

Troubleshooting Procedures

!

WARNING

To avoid risk of electrical shock, personal injury or death, disconnect power to unit before servicing, unless testing
requires power.

Fill Circuit

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The two streams of
cold water are de-
signed to collide redi-
recting the path of the
water to fill the
softener reservior.

Summary of Contents for MAH2400AW

Page 1: ...els This manual includes but is not limited to the following MAH2400AW Service This manual is to be used by qualified appliance technicians only Maytag does not assume any responsibility for property damage or personal injury for improper service procedures done by an unqualified person 16023430 Revision 0 2004 Maytag Services ...

Page 2: ...APPROPRIATE SERVICE INFORMATION BEFORE BEGINNING REPAIRS WARNING To avoid risk of severe personal injury or death disconnect power before working servicing on appliance to avoid electrical shock To locate an authorized technician please consult your telephone book or the dealer from whom you purchased this product For further assistance please contact Customer Service Support Center CAIR Center We...

Page 3: ...ng General Symptoms 11 Disassembly Procedures Top Removal 16 Water Valve Removal 16 Pressure Valve Removal 16 Drain Pump Removal 17 EMI Filter Removal 18 Console Machine Control Board Removal 18 Boot Removal 19 DoorAssembly Removal 19 Disassemble Door 20 Front Panel Door Latch Removal 20 Motor and Belt Removal 21 Tub Pulley Removal 22 Tub Removal 22 Appendix A Installation Instructions 27 Appendix...

Page 4: ...ortant Safety Information To reduce the risk of fire electric shock serious injury or death to persons when using your washer follow these basic precautions Read all instructions before using the washer Refer to the Grounding Instructions in the Installation Manual for the proper grounding of the washer Do not wash articles that have been previously cleaned in washed in soaked in or spotted with g...

Page 5: ...of electric shock by providing an escape wire for the electric current Standard accepted color coding for ground wires is green or green with a yellow stripe Grounding wires and wires colored like grounding wires are NOT to be used as current carrying conductors To reduce the risk of fire electric shock serious injury or death all wiring and grounding must conform with the latest edition of the Na...

Page 6: ...sumer to contact a qualified electrician and have properly grounded three prong wall receptacle installed in accordance with appropriate electrical codes To avoid the risk of electrical shock or death this equipment must be grounded This equipment MUST be grounded In the event of an electrical short circuit grounding reduces the risk of electric shock by providing an escape wire for the electric c...

Page 7: ... 2004 Maytag Services 16023430 Rev 0 7 Important Safety Information ...

Page 8: ...or in case warranty service is required To locate an authorized technician For Maytag call 1 800 462 9824 or visit the Web Site at www maytag com For product in Canada call 1 866 587 2002 or visit the Web Site at www maytag com Warranty service must be performed by an authorized technician We also recommend contacting an authorized technician if service is required after warranty expires Parts and...

Page 9: ...M Maytag Listing W 120V 60hz Y 240V 60hz Z Canada 240V 60hz Y 220 240 V 50 60 Hz Feature Content 2400 Feature Package Marketing Code This identifies which version of production the unit is Color W White Q Bisque Product Type AH Automatic Horizontal Trouble Shooting and Diagnostic Guide is Located Behind Toe Panel ...

Page 10: ...10 16023430 Rev 0 2004 Maytag Services General Information ...

Page 11: ...Check belt Washer with heat option does not tumble while heating Export washers only Will Not Spin Check to make sure the door is fully closed Check for water left inside the washer If present see Will Not Drain Perform Board Output Test See Technical Sheet or Mini Manual packed behind Toe Panel Will washer spin Possible unbalanced load scenario previously Check for loose connections at Machine Co...

Page 12: ...ned on fully Make sure water heater is set to deliver a minimum of 120 F 49 C hot water at the tap Also check water heater capacity and recovery rate If the water heater is located a long distance from washer the water line may need to be purged prior to starting wash cycle Too Hot Too Cold This washer uses a reduced amount of water while the control board meters the incoming flow to regulate the ...

Page 13: ...ors Blue wire Pin 2 on CN6 to Gray wire Pin 1 on CN3 120V or approx 16 ohms Red wire Pin 4 on CN3 to White wi Hot Valve re Pin 1 on Main Approx 11 000 ohms or 120 volts Orange wire Pin 3 on CN3 to White Bleach Valve wire Pin 1 on Main Approx 11 000 or 120 volts Blue wire Pin 2 on CN3 to White wi Cold Valve re Pin 1 on Main Approx 11 000 ohms or 120 volts 4 3 2 1 1 2 5 4 3 2 1 Yellow wire Pin 3 on ...

Page 14: ... Cold Wash and Rinse tap temperature Non ATC Hot Wash tap temperature ATC Cold Wash 65 Degrees 10 ATC Warm Wash 105 Degrees 10 ATC Warm Rinse 80 Degrees 10 for final rinse only all others are tap cold 3 2 1 6 5 4 CN1 1 2 3 4 5 6 7 8 9 10 CN1 Unplug connector and test Resistance at plug Rotor Orange Pin 1 to Gray Pin 3 approx 2 5 ohms Stator Yellow Pin 5 to Violet Pin 4 approx 1 ohms Stator Yellow ...

Page 15: ...s WARNING To avoid risk of electrical shock personal injury or death disconnect power to unit before servicing unless testing requires power Fill Circuit The two streams of cold water are de signedtocollideredi rectingthepathofthe water to fill the softenerreservior ...

Page 16: ...ower supply to unit 2 Remove 2 screws from washer back 3 Slide Top Cover to the rear of the washer and separate from cabinet Water Valve Removal 1 Disconnect power supply to unit 2 Remove Top Cover 3 Remove hoses Pressure Valve Removal 1 Disconnect power supply to unit 2 Remove Top Cover 3 Remove Wiring connectors 4 Remove mounting screw 4 Remove connectors 5 Remove screws retaining Water Valves ...

Page 17: ...ing Disassembly Procedures WARNING Drain Pump Removal 1 Disconnect power supply to unit 2 Gain access to bottom of unit 3 Remove 4 screws securing panel to the bottom of the cabinet 4 Remove drain hose and tub hose from pump 5 Disconnect electrical connector 6 Remove 4 screws and slide pump mounting bracket to free tabs and remove motor ...

Page 18: ...er 3 Remove 2 screws located behind dispenser Remove 1 screw on console right side 4 Tip Console to access connectors NOTE Clip wire ties if necessary to gain access to Control Board CAUTION Do not reassemble washer without replacing clipped wire ties Do not remove wire ties if replacement are not available 5 Remove connectors from Control Board back EMI Filter Removal 1 Disconnect power supply to...

Page 19: ...mbly Procedures WARNING 6 Remove 5 screws retaining Control Board to Console 8 Separate the Control Board from the Console Boot Removal 1 Disconnect power supply to unit 2 Remove Boot retainer spring 3 Remove boot retainer wire from groove 4 Pull boot over lip on Front Panel Door Assembly Removal 1 Remove Door Hinge with screwdriver and 5 16 wrench ...

Page 20: ...isconnect power supply to unit 2 Remove Door Assembly 3 Remove screws on door inner panel 4 Remove pin through door strike 5 Unsnap handle from retainer 6 Remove glass sight window from frame NOTE Align indent in glass with drain hole in frame during reassembly Front Panel Door Latch Removal 1 Disconnect power supply to unit 2 Remove Console 3 Remove Toe Panel 4 Remove 3 screws on Front Panel bott...

Page 21: ... retaining Door Latch to Front Panel Motor and Belt Removal 1 Disconnect power supply to unit 2 Remove 3 screws retaining Back Cover 3 Remove belt by pulling belt while rotating pulley causing belt to derail from motor 4 Remove Motor wiring connector and ground wires 5 Remove 6 screws on Front Panel top and bottom 6 Lift front Panel from hanger hooks 7 Disconnect Door Latch wire connector ...

Page 22: ...ve Back Cover 3 Remove Belt 4 Insert a 3 8 drive extension into hole in bearing cover to lock pulley from rotating 5 Loosen bolt retaining pulley Bolt torque is 21 7 28 9 ft lbs Tub Removal 1 Disconnect power supply to unit 2 Remove Top Cover 3 Remove Back Cover 4 Disconnect and remove Drive Motor and belt 5 Disconnect Drain Pump hose and wiring 6 Remove Front Panel 7 Remove wire harness and hose ...

Page 23: ...ub 10 Remove Dispenser Feeder Hoses 11 Remove screw retaining Dispenser 12 Remove Dispenser from washer 13 Remove 1 2 bolts retaining upper counter weight Bolt torque is 10 8 to 18 1 ft lbs 14 Remove Upper Counter Weight 15 Disconnect Sump Thermistor wire harness 16 Remove 3 1 2 bolts retaining Lower Counter Weight Bolt torque is 10 8 to 18 1 ft lbs NOTE Mark the counter weight front surface for e...

Page 24: ... 20 Move Struts to center of washer 21 Mark location and position of Suspension Springs 22 Reinstall Upper Counter Weight bolts to tub without weight in place Use these as handles when lifting tub 17 Remove Lower Counter Weight 18 Remove remaining wire harnesses and hose from tub 19 Remove 2 1 2 bolts retaining the Struts All Strut bolts are torqued to 18 1 25 3 ft lbs ...

Page 25: ...olt is removed Spinner can fall from tub Block Spinner to prevent Spinner from falling free 27 Remove bolts around perimeter and separate the tub halves NOTE During reassembly snug bolts in a cross pattern before tightening to prevent tub warp 28 Remove Spinner 25 Loosen screw and remove boot from tub lip 23 Use weight bolts to lift tub and unhook Suspension Springs 24 Grasp the front and rear of ...

Page 26: ...k of electrical shock personal injury or death disconnect power to unit before servicing Disassembly Procedures WARNING 29 Install new Gasket between front and rear tub halves 30 Install new Spinner and reassemble washer by reversing the preceding steps ...

Page 27: ... 2004 Maytag Services 16023430 Rev 0 27 A A A A Appendix ppendix ppendix ppendix ppendix A A A A A ...

Page 28: ... À LAVER HAUTE EFFICACITÉ GUIDE DE MISE EN SERVICE INSTRUCCIONES PARA LA INSTALACIÓN DE LA LAVADORA DE ALTA EFICIENCIA LEAVE THESE INSTRUCTIONS WITH THE OWNER LAISSER CE GUIDE DE MISE EN SERVICE AU PROPRIÉTAIRE DEJAR ESTAS INSTRUCCIONES CON EL PROPIETARIO 0623 04 Revision 2201459 7 28 04 Revision ...

Page 29: ...or installation Cable tie to secure drain hose to standpipe inlet hose or laundry tub Multi wrench Utility knife Channel lock Level READTHIS BEFOREYOU START Tools needed for installation CABINET DIMENSIONS E WASHER DIMENSIONS INCH CM A Height Overall 33 25 84 5 B Depth to Front of Control Dial 26 66 1 C Width 23 5 59 7 D Depth With Washer Door Open 90 41 25 104 3 E Depth 24 60 9 Note The height of...

Page 30: ...etely Or may extend the fill time beyond what the washer controls will normally allow and result in the washer turning off A time limit is built into the controls in the event of an internal hose becoming loose and avoids a flooded home The water valve Hot and Cold water faucets must be within 4 feet of the back of the washer for inlet hoses provided with the washer NOTE Accessory inlet hoses are ...

Page 31: ... Never install the washer on a platform or weakly supported structure LOCATION CONSIDERATIONS It is recommended the washer never be installed in areas where water may freeze since the washer will always maintain some water in the water valve pump and hose areas This can cause damage to belts pump hoses and other components Operating temperature should be above 60 F ALCOVE OR CLOSET INSTALLATION MI...

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