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Service and Troubleshooting

Package Terminal Air Conditioner/HeatPump  

Standard and Remote Applications with LED M70 Controlboard  

and R-410A

©2014-2018, 2020 Goodman Company, L.P.

This manual is to be used by qualified, professionally 

trained HVAC technicians only. Goodman does not assume 

any responsibility for property damage or personal injury 

due to improper service procedures or services performed 

by an unqualified person.

RS4200005r14

June 2020

TABLE OF CONTENTS

IMPORTANT INFORMATION . . . . . . . . . . . . . . . . . . . . 2

PRODUCT IDENTIFICATION . . . . . . . . . . . . . . . . . . . . . 3

SYSTEM OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . 12

SCHEDULED MAINTENANCE . . . . . . . . . . . . . . . . . . . . 27

SERVICING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

CHECKING VOLTAGE

  . . . . . . . . . . . . . . . . . . . . . . .

39

CHECKING THERMOSTAT AND WIRING

  . . . . . . .

39

HEATER ASSEMBLY

  . . . . . . . . . . . . . . . . . . . . . . . . 40

DRAIN PAN VALVE (HEAT PUMP MODELS ONLY)

  

  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

CAPACITOR CHECK

  . . . . . . . . . . . . . . . . . . . . . . . . 41

CHECKING FAN AND MOTOR BLOWER WINDINGS 

  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

COMPRESSOR WINDINGS

  . . . . . . . . . . . . . . . . . .

43

OVERLOAD

  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

CHECKING COMPRESSOR EFFICIENCY

  . . . . . . 44

FILTER DRIER REPLACEMENT

  . . . . . . . . . . . . . . . 44

REVERSING VALVE

  . . . . . . . . . . . . . . . . . . . . . . . . . 45

ACCESSORIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

WIRING DIAGRAMS . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Pride and workmanship go into every product to provide 

our customers with quality products. It is possible, however,

that during its lifetime a product may require service. 

 

Products should be serviced only by a qualified service 

technician who is familiar with the safety procedures 

required in the repair and who is equipped with the proper 

tools, parts, testing instruments and the appropriate service 

manual. 

REVIEW ALL SERVICE INFORMATION IN THE 

APPROPRIATE SERVICE MANUAL BEFORE  

BEGINNING REPAIRS.

Only personnel that have been trained to install, adjust, service or 

repair(hereinafter, “service”) the equipment specified in this manual 

should service the equipment.  The manufacturer will not be  

responsible for any injury or property damage arising from improper 

service or service procedures.  If you service this unit, you assume 

responsibility for any injury or property damage which may result.  In 

addition, in jurisdictions that require one or more licenses to service 

the equipment specified in this manual, only licensed personnel should 

servise the equipment.   

Improper installation, adjustment, servicing or repair of the equipment 

specified in this manual, or attempting to install, adjust, service or  

repair the equipment specified in this manual without proper training 

may result in product damage, property damage, personal injury or 

death.

WARNING

WARNING

PROP 65 WARNING 

FOR CALIFORNIA CONSUMERS

Cancer and Reproductive Harm -

www.P65Warnings.ca.gov

0140M00517-A

® is a registered trademark of Maytag Corporation or its related companies and is used under license to 

Goodman Company, L.P.. Houston TX, USA..  All rights reserved.

Summary of Contents for Amana PMC Series

Page 1: ...ed service technician who is familiar with the safety procedures required in the repair and who is equipped with the proper tools parts testing instruments and the appropriate service manual REVIEW AL...

Page 2: ...call SAFE REFRIGERANT HANDLING While these items will not cover every concievable situation they should serve as a usefull guide Pride and workmanship go into every product to provide our customers w...

Page 3: ...3 25CQRW AXXX AA 10 11 12 13 PTC 07 3 G 35 HEC High E ciency Cooler PTAC J DRY Model Revision Description PT AA Redesign unit with 2 fan motors and R410A refrigerant PT AC 2 Speed Condenser Fan Motor...

Page 4: ...B4 E or an Amana brand hard wire kit PTPWHWK4 Minimum Circuit Ampacity MCA ratings conform to the National Electric Code however local codes should apply Minimum voltage on 230 208 volt models is 197...

Page 5: ...dels must use an Amana brand sub base PTSB4 E or an Amana brand hard wire kit PTPWHWK4 Minimum Circuit Ampacity MCA ratings conform to the National Electric Code however local codes should apply Minim...

Page 6: ...ls is 197 volts maximum is 253 volts 3 Minimum voltage on 265 volt models is 239 volts maximum is 292 volts 4 Minimum voltage on 115 volt models is 104 volts maximum is 127 volts 6 Heating capacity an...

Page 7: ...ls is 197 volts maximum is 253 volts 3 Minimum voltage on 265 volt models is 239 volts maximum is 292 volts 4 Minimum voltage on 115 volt models is 104 volts maximum is 127 volts 6 Heating capacity an...

Page 8: ...t Ampacity MCA ratings conform to the National Electric Code however local codes should apply Minimum voltage on 230 208 volt models is 197 volts maximum is 253 volts Minimum voltage on 265 volt model...

Page 9: ...Circuit Ampacity MCA ratings conform to the National Electric Code however local codes should apply Minimum voltage on 230 208 volt models is 197 volts maximum is 253 volts Minimum voltage on 265 vol...

Page 10: ...ll Amana brand 265 volt chassis See heater perform EER Energy Efficiency Ratio per The Air Conditioning Heating and Refrigeration Institute AHRI Test Procedures and Canadian Standards Association CSA...

Page 11: ...lt models is 197 volts maximum is 253 volts Minimum voltage on 265 volt models is 239 volts maximum is 292 volts 5 Heating capacity and efficiency based on unit operation without condensate pump 7 Spe...

Page 12: ...ct Auto the fan speed will automatically switch between LOW and HIGH based on the temperature of the room and the set point If temperature is more than 5 degrees higher than the set point the fan will...

Page 13: ...and four minutes if Y or W inputs are active in remote or the mode switch is set to HI LO heat or cool The delay can be avoided if the front desk terminals are closed for more than two seconds or the...

Page 14: ...on for the proper cleaning procedure If this light is still on after cleaning please refer to the Diagnostic Status Report section for assistance Master Switch The master switch disconnects power to a...

Page 15: ...le 3 shows the maximum wire length and corresponding gage size for installation of a front desk switch The following figure shows a wiring schematic for connecting the front desk switch to the unit If...

Page 16: ...ith poor air circulation If the PIR in the thermostat is to be used with a DD01 device as a 2nd motion sensor point the thermostat towards the area where you are requiring additional motion sensing En...

Page 17: ...ntal position A DT01A must be installed in the PTAC unit for the DD01E or DD01F to be operable Skip these steps if not installing 1 Remove motion sensor from mounting plate by pulling apart 2 Mount th...

Page 18: ...o open the socket Insert wire into socket and release the terminal button Insert one wire into each of the two 2 terminals See following for wire locations Connect the power wires from the door sensor...

Page 19: ...OR DD01F Security Screw location located on each side of sensor SIDE VIEW P O S I T IO N A P O S IT I O N B P O S I T I O N C MAGNET SLOTS MAGNET HOLDER TOP VIEW INSTALL THE MAGNET IN THE CORRECT SLOT...

Page 20: ...uction style 4 There is a line on the bottom of the DD01E and DD01F to assist in aligning the magnet in the proper bucket location Above graphics are for example only Always measure and place the magn...

Page 21: ...appears then press the up and down arrows to select the first two digits 2 To select the last two digits of the room number press the HEAT key until appears then press the up and down arrows to select...

Page 22: ...lide top of the thermostat down onto the wall plate and then snap into place 6 Provided optional security screws may be used in lower corners of the thermostat OPTIONAL SECURITY SCREWS 7 Snap motion s...

Page 23: ...setbacks in v2 5 software release are 2 from set point in 30 min utes 3 in one 1 hour and 6 in three 3 hours For each time you can select a setback temperature The amount of setback is the amount of d...

Page 24: ...act the manufacturer for additional information Configuration Settings 7 Button Touch Pad with Display The control can be configured to operate a wide range of options The options listed below with th...

Page 25: ...tomatic Entry C8 Temp Limiting Cool 60 80 60 80 C9 Temp Limiting Heat 68 90 80 68 90 80 8 B 0 O c3 Un rent Cooling Temp 45 95 79 45 95 79 c4 Un rent Heating Temp 45 95 63 45 95 63 0 Not Twinned 5 Twin...

Page 26: ...3 Wired Un rented Set Back 4 Emergency Hydronic 5 Load Shedding 6 Alarm Sensor 0 Door Switch 1 Motion Sensor 2 Front Desk 3 Wired Un rented Set Back 4 Emergency Hydronic 5 Load Shedding 6 Alarm Senso...

Page 27: ...the wall sleeve 3 Slide the chassis out of the wall sleeve far enough so that the vent screen is accessible 4 Clean and replace the vent screen slide the chassis back into the wall sleeve secure it i...

Page 28: ...o wall sleeve 8 Allow unit to dry for 24 hours before reapplying power When power is reapplied test unit for proper operation 9 Place a non acidic algaecide in the basepan to inhibit bacteria growth E...

Page 29: ...29 Condenser Compressor Evaporator Capillary Tube Process Strainer Suction Line Discharge Line Capillary Tube Check Valve Open Reversing Valve D i s c a r e i e Suction Line REFRIGERANT SYSTEM...

Page 30: ...of the halide detector will glow green in the presence of R 410A refrigerant If a leak is detected do not attempt to apply more brazing material to the joint Recover the charge unbraze the joint clea...

Page 31: ...s must not be left on the refrigerant sys tem The connection between the valve and the refrigerant tubing is not hermetically sealed and will eventually leak Open Lines During any processing of the re...

Page 32: ...as described in Step C 75 F In column headed Outdoor Dry Bulb Temperature of the Power Consumption Chart find the 95 F value Read to the right from the 95 F value and find the room wet bulb temperatur...

Page 33: ...Temperature Across Indoor Coil T Temperature Across Indoor Coil T 90 85 80 75 70 HEH073 PMH073 PTH073 HEH074 PMH074 PTH074 HEH093 PMH093 PTH093 HEH094 PMH094 PTH094 HEH123 PMH123 PTH123 HEH124 PMH124...

Page 34: ...lower left hand corner of the touchpad below the OFF key will also be lit This Green LED Status Light only illu minates if there is an status code that has been activated and should be reviewed In mos...

Page 35: ...SERVICING 35 Diagnostic Status Report Mode...

Page 36: ...ctly Check configurations cycle power Y Y Y EH Emergency Hydronic Emergency hydronic switch is closed on IN1 or IN2 Normal open switch check switch check u8 u9 N Y N Eo Service Board C3 has been set t...

Page 37: ...self correcting Y Y N L Binding Off button has been held down to initiate binding process Complete binding press Off self ending in 45 sec Y N N L3 Frosting indoor coil ICT15 30 Normal Op in low temp...

Page 38: ...r Grounded Compressor Test Motor Windings S 17 Compressor Stuck Use Test Cord S 17 Open Control Circuit Test Control Circuit with Voltmeter S 1 Low Voltage Test Voltage S 1 Faulty Evap or Cond Fan Mot...

Page 39: ...k continuity between the thermistor wires see chart for resistance and temperature ranges If out of range replace the thermistor Indoor Coil Thermistor See following page for resistance temperature 1...

Page 40: ...sistance values 3 Replace thermistor if it does not test as above Heater Assembly 1 Disconnect power to the unit 2 Remove front cover of unit 3 Remove the three screws securing the indoor fan motor co...

Page 41: ...ly 1 Remove the chassis from the wall sleeve 2 Remove the mounting screw and remove the drain valve The drain pan operates to remove condensate from base pan This is a thermal operated device that ope...

Page 42: ...Motor Blower Windings Blower Wheel Blower Motor Fan Blade 1 Disconnect power to the unit 2 Remove front cover of unit 3 Remove the three screws securing the indoor fan motor cover and remove the cove...

Page 43: ...nuous or a reading is ob tained from lead to ground replace the motor Compressor Windings 1 Remove the chassis from the wall sleeve 2 Remove the compressor terminal cap and disconnect all compressor w...

Page 44: ...harge is correct The compressor is faulty re place the compressor NOTE THIS TEST CANNOT BE DONE IN THE HEATING MODE Filter Drier Replacement 1 Remove the two screws securing the front Not all instal l...

Page 45: ...the system from HEATING to COOL ING etc If this fails to cause the valve to switch position remove the coil connector cap and wiring and test the con tinuity of the valve coil If the coil does not te...

Page 46: ...in control of the sensible heat room temperature and latent load moisture that is brought into the room by the DigiAIR system and also the typical sensible and latent loads created in the room from oc...

Page 47: ...ipped tested and rated with the dehumidifica tion switch off Dehumidification Kit Volts 230 Frequency Hz 60 Phase 1 Dehmid Comp RLA 1 05 Dehumid comp LRA 3 30 Res Heat Watts 250 Res Heat Amps 1 10 Ref...

Page 48: ...ter may be energized when configured temperatures outside air RH and operating conditions are met If codes or property ownership man date that the makeup air is required 100 of the time then the DigiA...

Page 49: ...that can restrict air flow into the DigiAIR module It is also recommended that the condensate drainage is checked while the DigiAIR filter is being cleaned or replaced Make sure that water is proper l...

Page 50: ...embling 4 Remove screws on mid partition panel and shift out of the way 5 Remove the two screws securing the heater assembly to the evaporator 6 Pull heater assembly up and out of the chassis 7 Discon...

Page 51: ...Wire Kit PTPWHWK4 Hard Wire Kit Quick Disconnect 265v PTQC4A Hydronic Hot water Kit HWK03 Hydronic Steam Kit HVK03 Main Duct Kit MDK01E Outdoor Grill Architectural AGK01TB Outdoor Grill Standard SGK0...

Page 52: ...OTOR CM FAN MOTOR TR 1 265 230 S ID OR 13 DANGER HIGH VOLTAGE 24VAC TRANSFORMER 12VA CLASS 2 ONLY ON OFF MASTER SWITCH HEATER 1 HEATER 2 LINE 1 IN1 COM IN2 AUXILIARY C R GL W2 Y W1 B GH REMOTE THERMOS...

Page 53: ...ULTIPLE POWER SOURCES MAY BE PRESENT F AILURE TO DO SO MAY CAUSE PROPERTY DAMAGE PERSONAL INJURY OR DEATH ALTERNATE OUTDOOR MOTOR WIRING COM GND INPUT AC TO MOTOR VSTM OD R 485 S VSM CM FAN MOTOR 165...

Page 54: ...LING THIS UNIT M ULTIPLE POWER SOURCES MAY BE PRESENT F AILURE TO DO SO MAY CAUSE PROPERTY DAMAGE PERSONAL INJURY OR DEATH OPTIONAL CONDENSATE PUMP TR 3 TR 1 To MC L2 L1 BU RD OR GY WH 8 S BU DB 120 P...

Page 55: ...most up to date wiring 55 HIGH VOLTAGE D ISCONNECT ALL POWER BEFORE SERVICING OR INSTALLING THIS UNIT M ULTIPLE POWER SOURCES MAY BE PRESENT F AILURE TO DO SO MAY CAUSE PROPERTY DAMAGE PERSONAL INJURY...

Page 56: ...AGE PERSONAL INJURY OR DEATH OPTIONAL LIGHTING CONTROL TR 1 To MC R 6 8 7 2 4 3 1 0 BL RD DB 14 S GY OPTIONAL TRANSFER FAN R 6 8 7 2 4 3 1 0 BL RD TR 1 To MC DB 14 S YL DIP SWITCH 1 2 3 4 5 ON OFF DIP...

Page 57: ...NAL INJURY OR DEATH LEGEND for wiring diagram on following page FOR A HEAT PUMP THERMOSTAT USED ON A STRAIGHT COOL UNIT GL LOW SPEED GH HIGH SPEED CM COMP DB EM FC F HPS HTR MC RCCF RVC TR TB VSM VSTM...

Page 58: ...XILIARY C R GL W2 Y W1 B GH REMOTE THERMOSTAT IAT BLACK ICT RED OCT BLUE IHD ORANGE OAT GREEN IDT YELLOW REV VALVE FAN HIGH LOW OD FAN HIGH LOW LINE 2 COMPRESSOR L2 L1 MC 9 BK BK 7 OR RD TB EM FAN MOT...

Page 59: ...D TABS ALTERNATE OUTDOOR MOTOR WIRING COM GND INPUT AC TO MOTOR VSTM OD R 485 S VSM CM FAN MOTOR 1650 1500 1350 1170 MC OD FAN LOW HIGH L1 L2 10 10 ALTERNATE INDOOR MOTOR WIRING COM GND INPUT AC TO MO...

Page 60: ...LING THIS UNIT M ULTIPLE POWER SOURCES MAY BE PRESENT F AILURE TO DO SO MAY CAUSE PROPERTY DAMAGE PERSONAL INJURY OR DEATH OPTIONAL POWER VENT DOOR TR 2 L1 WH OR 1 2 3 ON OFF SWITCH S L2 DB 14 OPTIONA...

Page 61: ...t up to date wiring 61 HIGH VOLTAGE D ISCONNECT ALL POWER BEFORE SERVICING OR INSTALLING THIS UNIT M ULTIPLE POWER SOURCES MAY BE PRESENT F AILURE TO DO SO MAY CAUSE PROPERTY DAMAGE PERSONAL INJURY OR...

Page 62: ...HIGH VOLTAGE D ISCONNECT ALL POWER BEFORE SERVICING OR INSTALLING THIS UNIT M ULTIPLE POWER SOURCES MAY BE PRESENT F AILURE TO DO SO MAY CAUSE PROPERTY DAMAGE PERSONAL INJURY OR DEATH OPTIONAL LIGHTI...

Page 63: ...50 1000 PMC09 G 00 to 35 1250 1000 1250 1000 PTC072G PMH074 PTH073H PTH074H 00 to 35 1250 1000 PTC092G PMH094 PTH093H PTH094H 00 to 35 1250 1000 PMH124 PTH123H PTH124H 00 to 35 1250 1000 PTH153H PTH15...

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