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27

Troubleshooting

PROBLEM

Water droplets form
on inside of
refrigerator

Refrigerator or ice 
maker makes 
unfamiliar sounds 
or seems too loud

Crisper drawers
do not close freely

Refrigerator runs 
too frequently

POSSIBLE CAUSES

Humidity levels are high or door has
been been opened frequently.

Check gaskets for proper seal.

Normal operation.

Contents of drawer, or positioning of
items in the surrounding compartment
could be obstructing drawer.

Drawer is not in proper position.

Refrigerator is not level.

Drawer channels are dirty or need
treatment.

Doors have been opened frequently or
for long periods of time.

Humidity or heat in surrounding area is
high.

Food has recently been added.

Refrigerator is exposed to heat by
environment or by appliances nearby.

Condenser coils are dirty.

Controls need to be adjusted.

Door is not closing properly.

Normal Operation

See pages 10 or 11 to adjust your controls.
Reduce time door is open.
Organize food items efficiently to assure door is open
for as short a time as possible.

Clean, if necessary, according to the chart on page 21.

See page 25.

Reposition food items and containers to avoid
interference with the drawers.

See page 13 for proper drawer placement.

See page 3 for details on how to level your
refrigerator.

Clean drawer channels with warm, soapy water. 
Rinse and dry thoroughly.

Apply a thin layer of petroleum jelly to drawer
channels.

Reduce time door is open. 
Organize food items efficiently to assure door is open
for as short a time as possible.

Allow interior environment to adjust for period the
door has been opened.

Normal operation.

Allow time for recently added food to reach
refrigerator or freezer temperature.

Evaluate your refrigerator’s environment. Refrigerator
may need to be moved to run more efficiently.

Clean, if necessary, according to the chart on page 21.

See pages 10 or 11 to adjust your controls.

Refrigerator is not level. See page 3 for details on how
to level your refrigerator.

Check gaskets for proper seal. 
Clean, if necessary, according to the chart on page 21.

Check for internal obstructions that are keeping door
from closing properly (i.e. improperly closed drawers,
ice buckets, oversized or improperly stored 
containers, etc.)

See 

Operating Sounds

on page 25.

WHAT TO DO

Summary of Contents for 12828102

Page 1: ...able of Contents Important Safety Instructions 1 2 Installation 3 9 Temperature Controls 10 11 Fresh Food Features 12 15 Freezer Features 16 17 Food Storage Tips 18 20 Care and Cleaning 21 24 Operatin...

Page 2: ...access Model Number _______________________________ Revision Number ______________________________ Serial Number ________________________________ Date of Purchase______________________________ In our...

Page 3: ...y recommended in Use Care Guide or published user repair instructions Do not attempt service if instructions are not under stood or if they are beyond personal skill level 13 Always disconnect refrige...

Page 4: ...for approximately 30 minutes before plugging it in to assure oil returns to the compressor Plugging the refrigerator in immediately may cause damage to internal parts Use an appliance dolly when movin...

Page 5: ...rator door by removing Phillips screw and retain screw and cover for later use 4 Unscrew 5 16 hex head screws from top hinge to remove hinge and retain all screws for later use 5 Lift refrigerator doo...

Page 6: ...t to full extension and lift out to remove 3 Lift lower basket straight up and out to remove 4 On each side rail is a basket cradle with two snap attachments To release each cradle unlatch the snaps b...

Page 7: ...o opposite side of cabinet Remove cabinet plugs with flat blade of screwdriver tip wrapped in masking tape Remove center mullion screws with 5 16 hex head screwdriver Freezer door models Remove bottom...

Page 8: ...n 4 Ensure the door handle is snug to the door panel To Remove Reverse installation procedure Upper Handle Lower Handle 1 3 2 4 Notes There is a slight curve to this style of freezer handle For proper...

Page 9: ...bases 6 With hands still firmly keeping the handle flat against the freezer door you may have to reverse directions momentarily to assure clip tab engagement Then firmly slide the handle to the right...

Page 10: ...before placing refrigerator into final position to check and correct any water leaks Recheck for leaks after 24 hours Verify the copper tubing under the sleeve is smooth and free from defects Do not...

Page 11: ...when you first start the refrigerator during hot weather and after excessive or lengthy door openings Adjusting the Controls 24 hours after adding food you may decide that one or both compartments sho...

Page 12: ...during hot weather and after excessive or lengthy door openings Adjusting the Controls 24 hours after adding food you may decide that one or both compartments should be colder or warmer If so adjust...

Page 13: ...elf is secure before placing items on shelf Handle tempered glass shelves carefully Shelves may break suddenly if nicked scratched or exposed to sudden temperature change CAUTION To Remove Completely...

Page 14: ...dairy compartment raise the cover To Remove Raise the cover pull upward and tilt out To Install Reverse above procedure Door Buckets Door Buckets can be moved to meet storage needs To Remove Slide buc...

Page 15: ...The control is located on the right side of the drawer Depending on your model it is either on the front of the drawer or under the lid Set the control to cheese or to provide a normal refrigerator t...

Page 16: ...e Wine Trivet Can Rack accessory fits in the Wide N Fresh deli drawer or on a shelf Bottles or cans can be laid crosswise or a single bottle may be laid in the center depression Wine Rack select model...

Page 17: ...rm ice bin is in place and ice maker arm is down After freezer section reaches approximately 0 F 18 C ice maker fills with water and begins operating You will have a complete harvest of ice approximat...

Page 18: ...To Install Insert shelf into freezer liner rails and push to back of compartment Wire Basket select models To Remove Pull basket out to full extension Tilt up front of basket and pull straight out To...

Page 19: ...ese cream sour cream or yogurt when mold appears Dairy Food Most dairy foods such as milk yogurt sour cream and cottage cheese have freshness dates on their cartons for appropriate length of storage S...

Page 20: ...recommended 9 to 12 months 8 months cooked 6 months whole peeled Not recommended 6 months 1 month whole Not recommended 6 to 12 months STORAGE TIPS Wrap tightly or cover Check carton date Close tight...

Page 21: ...ys 7 days FREEZER 8 to 10 months 8 to 10 months Not recommended 8 to 10 months Not recommended 12 months 9 months 2 to 6 months 1 month 3 to 4 months 6 to 9 months 1 to 2 months 1 to 2 months 1 to 2 m...

Page 22: ...Metal or plastic textured scouring pads Abrasive or harsh cleaners Ammonia Chlorine bleach Concentrated detergents or solvents Metal or plastic textured scouring pads Vinegar based products Citrus ba...

Page 23: ...rgy Saving Tips Avoid overcrowding refrigerator shelves This reduces air circulation around food and causes refrigerator to run longer Avoid adding too much warm food to refrigerator at one time This...

Page 24: ...Replace with appliance bulbs no greater than 40 watts 4 Replace light bulb cover by inserting tabs on light shield into liner holes on each side of light assembly Slide shield toward front of refriger...

Page 25: ...below freezing where the refrigerator is located the water supply system including the water tank and the water valve must be drained by a qualified servicer CAUTION For short vacations or absences t...

Page 26: ...or popping POSSIBLE CAUSE Freezer control A clicks when starting or stopping compressor Motorized device B sounds like an electric clock and snaps in and out Freezer fan C and condenser fan D make thi...

Page 27: ...t your controls Replace any blown fuses Check circuit breaker and reset if necessary Call local power company listing to report outage Unplug refrigerator and transfer food to another refrigerator If...

Page 28: ...n if necessary according to the chart on page 21 See page 25 Reposition food items and containers to avoid interference with the drawers See page 13 for proper drawer placement See page 3 for details...

Page 29: ...n cause leakage The manufacturer is not responsible for property damage due to improper installation or water connection Check water connection see page 9 Self piercing and 3 16 saddle valves cause lo...

Page 30: ...Major Refrigeration Components Second Through Fifth Year After the first year from the date of original purchase through the fifth year Maytag ServicesSM will repair or replace at its option free of...

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