Troubleshooting
problem
possible reason
countermeasure
1
indicator light for
power supply not
working
The connector is not
connected properly
Check the connector or
replace a new one
No power supply input
Check your circuit breaker to
confirm power at the wall
outlet
Indicator light is broken
replace the circuit panel
2
Indicator light for
function is not
working
The heating indicator light is
broken
Replace the relevant control
panel
The circuit board or
components are broken
Replace the circuit board
The temperature sensor is
broken
check the connection of the
temperature sensor
3
Infrared Heater not
heating up
The heater is broken
Replace heater panel
The wire junction or the
heater’s wire is not
connected
Check that the connections
are sung and tight
The temperature sensor is
broken
check the connection of the
temperature sensor
The circuit board or the relay
is not working
replace the circuit board
4
Odor from the
sauna
Power supply problem
Power supply may need to
be replaced
5
Light bulb is not
working
Light bulb is burned out
Remove burned out light
bulb and replace it
Light bulb wiring is loosen
Check connection and/or
replace the lamp assembly
Problems with electrical
control panel
Replace the relevant control
panel
6
Sauna is not
powering up
Power cord is unplug
Plug the power cord into
wall outlet
Outlet has no power
Check your circuit breaker to
confirm power at the wall
outlet
Power supply or circuit
panel is broken
Replace the power supply or
related circuit board
7
The temperature
display shows "EP"
The connector of
temperature sensor is loose,
not connected, or sensor is
damaged
Disconnect and reconnect
the connector of
temperature sensor or
change to a new
temperature sensor
