6
Troubleshooting Guide
SYMPTONS
CAUSES
SOLUTIONS
Refrigerator/Freezer is
freezing (thawing) food.
• The Temp. is set too
low (high) to maintain
food freshness.
• Push the button to warmer
(colder) position.
The unit does not
refrigerate at all.
• There is a power
connection failure
problem.
• Check the power cord
to make sure the unit is
plugged in correctly.
The unit does not
refrigerate well.
• The unit is in sunlight or
near a heating device.
• The unit contains hot food
or too much food.
• The unit door is opened
too frequently or left open
too long.
• The temp. is not set on
the correct position.
• The condenser is clogged.
• Check the installation
place
• Check the condition of
stored food.
• Check the position of the
temperature settings.
• Clean condenser.
There is a loud noise.
• The floor is too weak or
the unit is not level.
• The back-side of the unit
is too close to the wall.
• The tray is not in the
correct position.
• Check the installation and
adjust the tray position.
There is condensation
in the unit exterior.
• High-moisture air can
produce dew-drops
during high condensation
humidity.
• Wipe with a dry cloth.
There is condensation
in the unit interior.
• The door is opened too
frequently or left open
too long.
• Damp food is stored.
• Keep the door closed to
remove condensation.
The door does not
close tightly.
• The door is bent.
• The door gasket has
come out.
• The unit is not level.
• Reposition or replace
the gasket.
• Level the unit again.
