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Maxtor D540X-4D
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If a customer discovers a defect in a Maxtor hard drive, Maxtor will, at its option,
repair or replace the disk drive at no charge to the customer, provided it is returned
during the warranty period. Drives must be properly packaged in Maxtor packaging
or Maxtor-approved packaging to obtain warranty service. Any unauthorized repairs
or adjustments to the drive void the warranty.
To consistently provide our customers with the best possible products and services,
Maxtor developed the Total Customer Satisfaction (TCS) program. Through the
ongoing TCS process, Maxtor employees take direct responsibility for every
customer’s level of satisfaction – with Maxtor technology, price, quality,
delivery, service and support.
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Another TCS feature is Maxtor’s No Quibble Service
®
policy. By minimizing paperwork
and processing, No Quibble Service dramatically cuts the turnaround time normally
required for repairs and returns. Here’s how it works:
1. Customer visits www.maxtor.com or calls 1-800-2MAXTOR for a Return
Material Authorization (RMA) number and provides a credit card number
2. Maxtor ships a replacement drive within 2 business days
3. Customer returns the original drive and credit card draft is destroyed.
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For the current up-to-date information, hours of operation, phone numbers and
worldwide email accounts, on how to contact Maxtor Technical support and Product
Support please go to Maxtor’s web site at www.maxtor.com and click on the
‘Contact’ link at the top of the page.
Summary of Contents for D540X-4D
Page 1: ... ...
Page 4: ... Revision A 2004051 All Initial Release March 5 2002 ...
Page 12: ...Introduction 1 4 Maxtor D540X 4D ...
Page 20: ...Product Description 2 8 Maxtor D540X 4D ...
Page 23: ...Product Specifications Maxtor D540X 4D 3 3 Outline and Mounting Dimensions ...
Page 28: ...Product Specifications 3 8 Maxtor D540X 4D ...
Page 31: ...Handling and Installation Maxtor D540X 4D 4 3 8 Multi pack Shipping Container ...
Page 32: ...Handling and Installation 4 4 Maxtor D540X 4D 8 Single Pack Shipping Container Option A ...
Page 34: ...Handling and Installation 4 6 Maxtor D540X 4D ...
Page 40: ...Service and Support 6 2 Maxtor D540X 4D ...
Page 50: ...Glossary G 10 Maxtor D540X 4D ...