6
6.1
Troubleshooting
The Phone Will Not Switch ON
■
the phone has shut down because the battery power
level is too low to make calls, fully recharge the
b a t t e r y
Some Calls Are Not Processed
■
a call bar has been set to restrict phone usage, cancel
call barring as necessary
Someone Else Is Receiving My Calls
■
the phone has been set to forward (divert) your calls
to another number, cancel call forwarding as
n e c e s s a r y
Display Messages
During operation your phone may display an error
message as follows:
‘PLEASE INSERT SIM’
■
you must insert the SIM before you can use the
phone. If the SIM is already in place, remove and
clean the gold area with a dry cloth then reinsert
‘NO NETWORK’
■
you are outside network coverage (or there are
physical obstructions between you and a suitable
transmitter) and cannot make or receive calls, if you
are inside a building try moving towards a window
‘EMERGENCY CALLS ONLY’
■
you are outside co-operating network coverage but
another network in your area will allow emergency
calls subject to signal strength
‘INVALID SIM’
■
the phone is SIM-locked and will not accept the
inserted SIM. Insert the correct SIM or contact your
d e a l e r
Call Menu
The call menu features are only available during
conversation and may not be supported by all
networks.
Call Hold
■
during conversation you may wish to make a second
c a l l
,
(first call held)
■
N U M B E R
■
,
■
when the second call is connected, you can use the
Call menu to control the two calls
/
■
1
o r
2
then select from
R E T R I E V E
E N D
H O L D
■
if the network supports conference calls (two other
parties and yourself) you will have two extra options,
JOIN
SPLIT
■
the Call menu also gives you the facility to enter the
main feature menu during conversation
/
■
3
Call Waiting
■
if during conversation you hear a soft ringing tone, a
second caller is trying to contact. You will then have
the opportunity to accept the call and use the Call
menu options
,
(first call held, new call answered)
■
you must activate call waiting before the feature will
w o r k
/
■
623
■
-
/
]
■
[
■
the menu also gives you the option to cancel call
waiting and check if it is available on the network you
are currently connected to (STATUS)
5
5.13
