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9.2 Purchase Part Warranty
Term of Warranty: 1 Year from Date of Purchase Type of Warranty: Part Replacement
and Replacement Labor
MAXON will guarantee all returned genuine replacement parts upon receipt, and
inspection of parts and invoice. All Warranty repairs must be performed by an authorized
MAXON warranty station.
For major repairs, Maxon’s Warranty Department must be notified, and an “Authorization
Number” received. Major repairs would generally be considered repairs made to the
structural assembly of the liftgate and/or repairs not outlined in the Maxon liftgate
Warranty Flat Rate Schedule.
Major components (i.e. hydraulic pumps, cylinders, valves, or failed structural parts) must
be returned, freight pre-paid, prior to the claim being processed. To ensure timely
processing of these warranty claims, an R.G.A. (Returned Goods Authorization) number
must be obtained from Maxon’s Warranty Department prior to the return of any defective
part. Defective Parts must be returned within 60 days of the claim date for consideration
to:
Warranty Department, MAXON Lift Corp.
5920 Alameda St., Huntington Park, CA. 90255
Maxon’s warranty policy does not include the reimbursement for travel time; towing;
vehicle rental; service calls; fabrication of parts which are available from MAXON; oil;
defects due to misuse or abuse; loss of income due to downtime.
Maxon’s Flat Rate Labor Schedule times takes into consideration time required for
diagnosis of problem.
Warranty and Technical Information is available by calling Maxon’s Customer Service
Department.
NOTE: Check with Customer Service Department for updated versions of Manuals on an
annual basis.
9.3 Liability
exclusions
Our liability excludes: damages assigned to wrong installation or operation of the liftgate,
as well as overloading, improper use, insufficient battery charge or capacity, accidents or
damages do to ground contact (e.g. rough terrain at building sites).
9.4 Copyright
This user and maintenance manual is intended for owners and operators of the MAXON
liftgate. It may not be reproduced or made available to third parties without the express
permission of MAXON. Any violation is punishable by law.
Summary of Contents for GPC 17 X-1
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