Spangenberg International B.V.
– Nijverheidsweg 19F – 3641 RP Mijdrecht – Holland – T. +31 (0) 297 253 969 – F. +31 (0) 297 256 445
Troubleshooting
The follow overview will help you understand possible problems. However, only qualified
technicians should attempt to open or repair the machine. Contact your supplier when in doubt.
Problem
Possible Cause
Possible Solution
The appliance does not work
(diplay off).
▪
The appliance is switched off.
▪
The power supply is
interupted.
▪
The voltage is not correct.
➢
Switch on the appliance.
➢
Check the power supply, plug
in power cable.
➢
Use a compatible power
source.
The appliance/cookware does get
warm.
▪
Wrong material cookware.
▪
Wrong power/temperature
settings.
▪
Appliance defective.
➢
Use compatible cookware.
➢
Change settings.
➢
Contact supplier.
E02
▪
Overheat protection is active.
➢
Let the appliance cool down &
restart.
Cleaning and Maintenance
•
Maintenance and repairs should only be done by a certified technician.
•
Regularly check and clean the appliance, its parts and accessories (if applicable).
•
Regularly check the power plug and power cable for damage. If either is damaged do not use the appliance.
Instead, have it repaired by a certified electrical engineer.
•
Always switch off and disconnect the power supply before cleaning or maintenance.
•
Always make sure the appliance has cooled down before cleaning or maintenance.
•
Use a damp cloth with some mild food safe detergent to clean the device. Always dry the appliance and its
parts after cleaning, using a soft cloth.
•
ATTENTION! Never use aggressive cleaning agents or abrasives. Do not use solvents or petrol based cleaning
agents. Some cleaning agents may leave harmful residues or cause damage to the machine.
•
ATTENTION! Do not use any scourer and sharp or pointed objects during cleaning, this may cause damage
to the machine.
•
ATTENTION! Never hose down the machine or immerse it in water or any other liquid, instead wipe the
exterior with a damp cloth. Do not use a steamer to clean the appliance
•
ATTENTION! Never let the power cable or power plug get wet or damp.