Cause
Problem
Solution
Power is off
The display is not
showing
Not irradiating
Cannot switch
modes
Cannot switch levels
Power turns off
Connect the power adapter and power cable securely
Not using a dedicated power adapter
Use the provided power adapter and cable
The time to press and hold the power
button is too short
Press and hold the power button (for 2 seconds)
The number of counts of irradiations that can be
used is 500,000
The time to press and hold the multi-
button is too short
Press and hold the multi button (for 2 seconds)
The mode is set to continuous
irradiation mode
Press and hold the multi button (for 2 seconds)
to switch to single mode
It is not abnormal
If you are concerned, wipe it off before using
The cool-down
function is repeated
frequently
It is used continuously for a long
period of time and the inside the
main body is generating heat
Stop using the device for a while until it reaches room
temperature
Not operating for 3 minutes
There is an error
Unplug the power plug and wait a while
Insert the power plug and turn on the power
The cooling plate is
wet during use
Condensation on the cooling plate
Please use within the operating temperature range
Cooling plate does
not cool
The ambient temperature is too high
Auto-off function is working
The skin detection sensor is not responding
Both skin detection sensors should be in contact with the skin
The remaining counts of irradiation are
insufficient
・
Always stop operation and unplug the power plug from the power outlet when cleaning.
・
Just after use, the irradiation window and cooling plate will still keep the temperature, so please cool
down a little before cleaning.
・
Gently wipe off the irradiation window, cooling plate, and main unit with a dry
cloth.
・
This product is not waterproof. Do not soak it in water or splash it with water.
・
Do not use chemicals such as benzine, thinner and alcohol.
Caution
For parts that are difficult to wipe, wipe them
gently with a cotton swab.
13
Maintenance
Troubleshooting
(when problem arise)
If the symptom does not improve, unplug the power plug. After a while, plug it in and turn on the power.
Summary of Contents for MXIP-100
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