Maxcare MAX-X02SM227, User Manual

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P.07
The following symptoms do not indicate malfunction. Please check the below
phenomenon to find out the solution before contact customer services team. If the
problem still cannot be solved, please do not dismantle or repair the product. You should
stop using it and contact us immediately.
Troubleshooting
?
“Tik tik” or “Tak
tak” sound during
operation
Not working
Normal mechanical
sound during operation
or the friction sound
between the massage
head and cloth cover
No action required
Low battery Recharge the product
Haven’t press the
power button
The massager is used for
too long, overheat
protection will activated
Allow the massager to
cool down before
using again
Press the ON/OFF
button to start
Abrupt stop
during operation
Low battery Recharge the product
Rated working time (15
minutes) is up and the
massager is
automatically stop
If you have been using
the massager for a long
time, overheat
protection may get
activated
Turn the massager off
and allow it to cool
down before using again
The massage intensity is
too strong, the massage
balls maybe stuck
Press the power button
to restart
Press the power button
to restart
Issues Possible Causes Solutions