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If there is a failure during operation, please check according to the following tips.

Do not disassemble or repair by yourself, the seller will not be responsible for any 

consequences caused by this situation.

When the machine fails or cannot be started, please check the following items:

Unable to turn on 

the product after 

pressing the power 

button for 2 seconds

The signal light is 

not working or 

flashing

Even though the 

product is fully 

charged, it can only 

function for few 

minutes

Stop during 

product use

The product is out of battery, please charge it with a suitable 

adapter.

Press the button harder, hold it for 2 seconds.

The product is out of power, please connect the adapter to 

charge

The product is set to automatically stop at 15 minutes, 

which is not an abnormal phenomenon. Please reboot or 

rest for a while before use.

It is normal if the signal light will turn yellow while charging ; 

when charging is completed, the signal light will turn green.

The power did not insert to the socket correctly.

The power did not connect to the charging port correctly.

The battery life is exhausted. Contact the retailer or their 

authorized service center (Be careful not to replace the 

battery yourself to avoid dangerous incidents.)

Issues

Solutions

If the abnormal situations persist after taking the above solutions, please contact us.

FAQs and Solutions

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Summary of Contents for Max Knee 2.0

Page 1: ...User Manual MAX E02EMK722B...

Page 2: ...nnovating highly qualified products with interna tional patents Besides products fulfill various international safety stand ards namely EU CE Mark US UL ETL Mark Germany GS Mark TUV certification and...

Page 3: ...P 01 P 03 P 04 P 04 P 05 P 08 P 09 P 10 P 11 CONTENT Thank you for purchasing Maxcare s products Before using the product please read this manual thoroughly particularly the Safety Precautions sectio...

Page 4: ...r a blanket or pillow Overheating may occur and cause fire electric shock or injury Please do not fall asleep while using this product Please do not use it if drunk or feeling unwell Please do not use...

Page 5: ...eople who have a fever Pregnant women or women that are in menses period People who got injured or skin diseases Children under 14 year old or people mentally unbalanced without being supervised are n...

Page 6: ...t Do not pull or drag the power cord when unplugging Please be gentle Do not damage the wires or change the circuit of this product Do not alter the structure or parts of this product Do not use wet c...

Page 7: ...ponents P 04 Product structure Mobile Phone Slot Control Panel Control Panel Handle Charging Port Foldable Vibration Motor Airbag Control panel 1 Power Button 2 Vibration Button 3 Air Pressure Button...

Page 8: ...se check whether the massage cloth cover is damaged or torn Massage Knees Massage Thigh 2 Insert knees into the product 1 Place the product on both knees 1 Open the adjustable upper cover of the produ...

Page 9: ...or light goes out Press this button four times vibration mode A the indicator light color is green In this cycle Mode A is shuffling vibration Mode B is strong vibration Mode C is soft vibration Air P...

Page 10: ...shut down after the red light flashes slowly for 3 minutes when the battery is low The buzzer will beep three times quickly and the power button will not turn on again Each time you press the power b...

Page 11: ...ery is completely discharged start to fully charge for about 3 hours If there is still some power remaining in the battery the charging time will be shortened accordingly If charging in a high tempera...

Page 12: ...emblee the product by yourself CAUTION Kindly reminding If the product has been used for long please check the conditions as below Burnt smell Unstable power supply after contact with the power cord P...

Page 13: ...pter Press the button harder hold it for 2 seconds The product is out of power please connect the adapter to charge The product is set to automatically stop at 15 minutes which is not an abnormal phen...

Page 14: ...e Charging time Battery specification Product gross weight Product net weight Compliance Max Knee 2 0 MAX E02EMK722B AC100 240VAC 50 60Hz DC12 8V 2A 100 240V 50 60Hz 0 8A 12 8V 2 0A DC 12 8V 18W 15 mi...

Page 15: ...Trademark holder Maxcare Industrial Limited Customer Service Hotline Hong Kong 852 2950 9383 China 86 400 882 1883 www maxcare net www maxcareonlineshop com...

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