Please preserve the Warranty Card and Cash Memo and ensure that they are duly stamped and signed by the Company’s dealer.
The Warranty Card or a Cash Memo which is not stamped and signed by the dealer will be treated as invalid.
Max Star product that you have bought is of excellent quality and construction. However we \will correct, free of charge any defects in
material or workmanship for a period of one year* (the Warranty period) from date of purchase subject to the terms and conditions.
TERMS & CONDITIONS OF WARRANTY
1. Max Star products are warrantied solely against poor workmanship, manufacturing defect and use of faulty material only.
Consequential liabilities will not be entertained. All Max Star products are designed for domestic usage only.
2. In the event of a replacement of spares during the warranty period, this warranty card will be required along with the original tax
invoice/ Cash Memo to process the claim. The Company will not entertain a claim with incomplete warranty details.
3. This warranty is confined to the first purchaser of the product only & is not transferable.
4. Repair or replacement of spares will be carried out through the Company’s Authorized Service Centre or its Authorized Dealers.
5. Repairs during warranty period shall be carried on “Carry In” basis, wherein, for services, the purchaser shall bring the product to the
Company’s Authorized Service Center / Authorized Dealer for warranty service along with Tax Invoice / Cash Memo and Warranty
Card. The warranty does not cover cost of transportation of product from the customer’s place to the Company’s Authorized Service
Centre/ Authorized dealer. However, in case the customer located beyond the municipal limits of the jurisdiction of the Company’s
Authorized Service / Authorized Dealers, wishes the Company / its Authorized Service Center/ Authorized Dealer to collect the
product from his place for the purpose of servicing the product then all expenses incurred in collection and delivery back of the
product, as well as the expenses incurred in connection with deputing of service personnel / technicians towards to and for travel,
conveyance and other incidentals etc. will be borne by the customer.
6. In the event of repairs / replacement of any part/s of the product, this warranty will be thereafter continue and remain in force only for
the unexpired period of the warranty. Moreover, the time taken for repair/ replacement and in transit whether under the warranty or
otherwise shall not be excluded from the warranty period. The customer shall have to pay a visit charge towards inspection, as
applicable.
7. The Company / its Authorized Service Centre/ Authorized Dealer, reserves the right to retain any parts or component/s replaced at
its/their discretion in the event of a defect noticed in the equipment during the warranty period. The company shall have exclusive
right to replace the defective / unserviceable part/s or component/s with the part/s or component/s which may be new or refurbished.
8. The warranty does not cover accessories external to the product.
9. The warranty does not cover demonstration/installation of the product purchased.
10. In the event of any unforeseen circumstance, and spares not being available, the Company’s prevailing depreciation rules will be
binding onthe purchaser to accept as a commercial solution in lieu of repairs.
11. The warranty is issued at Delhi and Courts at Delhi shall have exclusive jurisdiction over matters covered or flowing from this
warranty.
12. The Company’s obligation under this warranty shall be limited to repairing or providing replacement of parts, which are found to be
defective.
13. In the event of repairs/replacement of specific parts on which warranty is more is more than product warranty, the specific parts will
be repaired /replaced free of the cost but customer needs to pay service charges in such cases.
THIS WARRANTY IS NOT APPLICABLE IN ANY OF THE FOLLOWING CASES:
1. The warranty card is not duly filled by the selling dealer.
2. The completed warranty card is not presented to the service personnel at the time of repair.
3. The product is not purchased from an Authorized MAX STAR dealer.
4. The product is not installed, used and maintained according to instruction given in the instruction manual.
5. Defect cause by improper use as determined by the company personnel.
6. Installation/ repair work is carried out by persons/agency other than Authorized by the company.
7. Defects have been caused by reasons beyond control of the Company, like act of God, during transit to Service Centre or
purchaser’s residence, poor maintenance, damage to the product caused by insects/ rodents.
8. The warranty does not apply to :
a. Surface coating, body aesthetics, plastic parts, neon lamps, bake light part, rubber/neon parts, cord wire, push button & bulb and
dursable parts viz. shaft, bush etc.
b. Normal wear and tears of parts.
c. Damages resulting from accidents, mishandling, improper use or negligence on the part of customer and fluctuation in supply
voltage.
d. Damages resulting due to usage of power supply other than specified 230 Volts AC 50 Hz. e.g. inverters, generator etc.
e. For humming noise generated due to usage of electronic fan regulators of any make.
f. Breakage of glass parts.
g. Heating tubes/rods for failure or breakage.
MAXSTAR APPLIANCE LIMITED
1/7, West Patel Nagar, Opposite Pillar No. - 205, New Delhi - 110008
Tel: 08882650660, 011-2588 5791; e-mail: [email protected]; Website: www.maxstar.in
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