MATTRESS FIRM 900 POWER BASE Owner'S Manual Download Page 12

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Remote Control Guide

Synchronizing two beds for tandem operation

Your adjustable bed is pre-programmed to your remote. However, to operate two adjustable beds together, you must 

pair both to one remote control. Make sure your first adjustable bed (Bed A) is plugged in before focusing on your second 
adjustable bed (Bed B). To complete the pairing, do the following: 

Plug Bed B to a grounded electrical outlet. A surge protector is 

recommended. 

On the power supply unit or control box, press and hold the Learn 
button for three (3) seconds.  The indicator LED will blink three (3) 

times then turn off.  At this time, the control box is in pairing mode.

On the remote control, press and hold the 

Flat

 and massage 

Stop

 

buttons for four (4) seconds. 

When the pairing process is successful, the indicator LED on the 

control box or power supply will blink once and then remain on. This 
ends the pairing mode.

Bed A and Bed B now function using Remote A. Pairing of the two 

adjustable beds for tandem operation is complete. 

NOTE:

 

When doing a tandem operation, both Bed A and Bed B 

should be plugged into a grounded and working electrical outlet.

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Learn button on the power supply unit.

Resetting your system

Resetting the system is sometimes necessary to:

• 

Restore the system in its factory setting. For example, reset the customizations on the preset buttons.

• 

Clear a system error.

• 

Synchronize tandem units that no longer work in tandem.

• 

Change a tandem system to single system, or to two independent systems.

On the remote control, press and hold the 

Stop

 button while 

removing and then reinstalling one of the three (3) batteries.

The remote control reboots for seven (7) seconds. Keep pressing 
the 

Stop

 button until the LED lights blink five (5) times.

All pairing information and customized settings on the remote 

control and control box are now cleared or returned to their 
default settings.

Pair the remote control with the control box again. Do the pairing 
steps in "Synchronizing two beds for tandem operation" on your 

adjustable bed.

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Summary of Contents for 900 POWER BASE

Page 1: ...g issued and pending U S patents including Nos 7448100 D657157 D663542 D657158 D657156 8209801 8209800 D663544 D663543 and other patents pending Photos are for illustration purposes only COPYRIGHT 201...

Page 2: ...ation Guide Remote Control Guide Special Functions Troubleshooting Warranty Registration 3 5 6 10 13 14 18 Table of Contents 07 09 2018 CUSTOMATIC is a trademark of PPJ LLC All other trademarks are th...

Page 3: ...esult in a void of the Warranty Only those authorized may conduct repairs or part replacement on your adjustable bed Unauthorized modifications to this product could void the electrical portion of you...

Page 4: ...Warranty The structure of the bed will support the recommended weight when distributed evenly across the bed The head and foot sections are not designed to individually support or lift this amount of...

Page 5: ...l 1 AAA batteries 3 Mattress retainer bar 1 Only available with Queen King and Cal King models Only available with Twin XL and Split Cal King models Twin Twin XL Full Full XL and Split Cal King models...

Page 6: ...ut of the shipping carton carefully and put them on a flat floor with the top side facing downward Remove all accessory boxes and cut the orange ties from inside the adjustable bed Move the head and f...

Page 7: ...ics FOR QUEEN KING AND CAL KING MODELS Plug the cord for the foot lift into the control box Insert it into the port labeled Foot Actuator with red orange label Plug the cord for the foot massage into...

Page 8: ...adboard is to be installed see Assembling the headboard bracket If the adjustable bed is set up without a headboard place your mattress on the adjustable bed surface Your adjustable bed installation i...

Page 9: ...the bar Insert a retainer bolt fitted with a washer into the slot under the inner headboard bracket and through the round panel Tighten the bolt using the Allen key wrench Place the open side of the...

Page 10: ...watching TV reading or laptop use Zero Gravity 6 Press this button to activate the zero gravity position This preset position elevates the legs slightly higher than the chest in effect allowing the b...

Page 11: ...7 colors Press this button multiple times to change colors Press and hold to turn the under bed light off Understanding the remote control features The adjustable bed uses BLE Bluetooth Low Energy re...

Page 12: ...function using Remote A Pairing of the two adjustable beds for tandem operation is complete NOTE When doing a tandem operation both Bed A and Bed B should be plugged into a grounded and working elect...

Page 13: ...ports located on each side of your adjustable bed provides easy access for charging today s tech devices Connecting your bed to a smart device Your adjustable bed is equipped with the Bluetooth techn...

Page 14: ...ed Check that the power cord is plugged into a working and grounded electrical outlet Unplug the power cord from the outlet After 30 seconds plug it back in Press any button on the remote control and...

Page 15: ...to flat position SYMPTOM SOLUTIONS Check the batteries in the remote control Replace with new batteries if necessary Make sure that you are following the duty cycle of the motors Do not operate for mo...

Page 16: ...ray the nuts bolts and white bushings with a lubricant The adjustable bed is squeaking SYMPTOM SOLUTIONS 1 Clear any clutter or obstructions under and around the adjustable bed Radio frequency interfe...

Page 17: ...and possible solutions below Hard surface flooring may cause added vibration To correct place carpet pieces or rubber furniture cups under each leg or caster of the bed Elevate the head or foot secti...

Page 18: ...tronics electrical components drive motors and massage motors are excluded Purchaser shall pay 18 19th of the then current replacement cost of the defective part Any consumer of a CUSTOMATIC adjustabl...

Page 19: ...clusions or limitations of incidental or consequential damages This warranty allows the purchaser specific legal rights The purchaser may also have other rights which can vary from state to state This...

Page 20: ...E CONSULT THE TROUBLESHOOTING GUIDE PROVIDED WITH YOUR BED AND ONLINE IF APPLICABLE IF PROBLEMS PERSIST PLEASE CALL CUSTOMER SERVICE TOLL FREE NUMBER 1 843 800 8372 Please have your receipt ready and...

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