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Matrox PJ-4OLP – User Guide

Warranty

A. Limited Warranty Statement

1. Matrox Graphics Inc. (“Matrox”) warrants to the end-user customer, who provides adequate proof of purchase that 

Matrox hardware products purchased from Matrox authorized dealers will be free from defects in materials and 
workmanship for a period of 3 years from the date of purchase. This warranty applies only to the original end-user 
purchaser and is non-transferable. Conditions and limitations of Matrox’s warranty are stated below.

2. Matrox’s limited warranty covers only those defects which arise as a result of normal use of the hardware and does 

not apply to any:

a.

improper or inadequate maintenance;

b. incompatibilities due to the user’s hardware or software applications with or in which the Matrox product 

interfaces;

c. product of a special or custom-made nature;

d. unauthorized modification or misuse;

e. improper installation, misapplication or negligence;

f. operation outside the product’s environmental specifications;

g. improper site preparation or maintenance;

h. software;

i. other causes that do not relate to a product defect;

j. defects or damage suffered as a result of force majeure (including theft);

k. defects or damage suffered as a result of normal wear and tear, and/or

l. stolen goods.

3. If Matrox receives, during the applicable warranty period, notice of a defect in a warranted hardware product and the 

defective Matrox product in question, Matrox shall at its sole option, either repair or replace the product, and shall 
return the repaired product or a replacement product within a reasonable delay. The replacement product may not be 
new, provided that it has functionality at least equal to that of the product being replaced.

4. This warranty is valid in any country where Matrox hardware products are distributed by Matrox or its authorized 

dealers.

5. This Limited Warranty Statement gives the customer specific legal rights. The customer may also have other rights 

which vary from state to state in the United States, from province to province in Canada, and from country to country 
elsewhere in the world.

B. Limitations of Warranty

1. NEITHER MATROX NOR ANY OF ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OF ANY KIND, 

WHETHER EXPRESSED OR IMPLIED, WITH RESPECT TO MATROX PRODUCTS. MATROX SPECIFICALLY 
DISCLAIMS (and the customer, by accepting the Matrox product, specifically accepts such disclaimer and waives) 
ALL OTHER WARRANTIES, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED 
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR OR INTENDED PURPOSE OR USE AND 
THE WARRANTY AGAINST LATENT DEFECTS, WITH RESPECT TO THE HARDWARE AND/OR SOFTWARE. 
MATROX FURTHER DISCLAIMS ANY WARRANTY THAT MATROX PRODUCTS, IN WHOLE OR IN PART, WILL BE 
FREE FROM INFRINGEMENT OF ANY THIRD PARTY INTELLECTUAL PROPERTY OR PROPRIETARY RIGHTS.

2. To the extent that this Limited Warranty Statement is inconsistent with the law of the locality where the customer 

purchases the Matrox product, this Limited Warranty Statement shall be deemed modified to be consistent with such 
local law. Under such local law, certain limitations of this Limited Warranty Statement may not apply to the consumer.

3. To the extent allowed by local law, the remedies provided in this Limited Warranty Statement are the customer’s sole 

and exclusive remedies.

Summary of Contents for PJ-4OLP

Page 1: ...www matrox com graphics Graphics Solutions for Professionals Matrox PJ 4OLP User Guide 10987 301 0101 2008 01 11 ENGLISH...

Page 2: ...atrox com graphics support drivers latest home cfm Installation overview To install your Matrox product 1 Install the Matrox card see Hardware installation page 3 2 Connect your monitors see Connectio...

Page 3: ...puter this graphics hardware should automatically disable itself after your Matrox card is installed For more information see your system manual WARNING To avoid personal injury and to prevent damage...

Page 4: ...until it s fully seated in the slot c Secure the bracket of your Matrox card to the computer frame 64 bit Back of computer 32 bit PCI Express slots 16 1 PCI slots Note If you re using a PCI graphics...

Page 5: ...or monitors Connection setup page 6 After connecting restart your computer and install your Matrox software see Software setup page 8 WARNING If your computer doesn t restart after your Matrox card i...

Page 6: ...nformation see Display information page 24 1 Connect your dual monitor cables Attach your Matrox dual monitor cables to the connectors on the bracket of your Matrox card Make sure the connectors are p...

Page 7: ...To connect a digital monitor a monitor that uses digital input usually a flat panel monitor to your Matrox product your monitor must have a DVI connector Some monitors with DVI connectors support bot...

Page 8: ...cs card make sure the monitor settings for the main monitor are supported by all 4 monitors connected to your graphics card a Right click your Windows desktop background then click Properties Settings...

Page 9: ...up Use the Matrox edge overlap feature to overlap adjacent displays Windows 2000 XP To configure edge overlap 1 Click the PowerDesk icon on your Windows taskbar To see the PowerDesk icon in Windows XP...

Page 10: ...VGA mode then press Enter Graphics Main troubleshooting This section addresses possible problems that could prevent you from using your computer Problem Computer doesn t display information or boot af...

Page 11: ...r in VGA mode see Restarting in VGA mode page 10 While in VGA mode install the Matrox display driver on the installation CD ROM provided with your product If no CD was provided with your product see t...

Page 12: ...monitor settings of the main monitor 2Cause Files on your system may have been deleted or corrupted 1Solution Uninstall then reinstall Matrox software Windows 2000 XP 1 If your primary display is cur...

Page 13: ...rts a configuration error and or can t install or uninstall display driver 1Cause The problem may be specific to the motherboard in your computer 1Solution There may be a software update available for...

Page 14: ...rd may have caused your computer to reallocate system resources 1Solution Try reinstalling your network drivers 2Solution Try moving your Matrox multi monitor graphics card to another PCI slot in your...

Page 15: ...computer BIOS settings see your system manual If your computer BIOS doesn t let you select which slot type has priority for becoming the primary display a BIOS update may be available to let you do th...

Page 16: ...ard Software that depends on a certain display driver may not work with a graphics card that s not using the same display driver 1Solution If a graphics card isn t supported you may need to remove it...

Page 17: ...properly with some acceleration 1Solution Windows 2000 XP Disable Windows effects Windows 2000 1 Right click your Windows desktop background then click Properties Effects 2 Disable one or more feature...

Page 18: ...1 Right click your Windows desktop background then click Properties Settings 2 Select the display you want to disable then clear the Extend my Windows desktop onto this monitor check box 4Cause The pr...

Page 19: ...lution Select the highest display resolution available This generally results in better image quality Problem Can t select one or more display resolutions supported by your monitor 1Cause Windows 2000...

Page 20: ...of Windows this part of the step may not be necessary 2 Double click the IDE ATA ATAPI controllers list item to expand it then double click the name of the appropriate controller 3 Change each Transfe...

Page 21: ...ndow 1Cause You may be using a customized mouse pointer Windows draws customized mouse pointers in a way that may cause them to flicker or disappear while they re over a video window 1Solution Windows...

Page 22: ...volume levels may be too low or too high 1Solution Windows 2000 XP Make sure your Windows audio settings are correct 1 Double click the speaker icon or on the Windows taskbar If you don t see the spea...

Page 23: ...then click OK 7 For the Master Line and or Wave controls make sure the Volume sliders are at one quarter to one half levels if you re not sure try half level and the Mute check boxes are cleared 8 Cl...

Page 24: ...andardmode foreach displayand1680 1050 widescreenmode for each display with a vertical refresh rate up to 60 Hz If you re using multiple monitors your Matrox hardware uses the same display resolution...

Page 25: ...Matrox PJ 4OLP User Guide 25 Rows Columns 25 43 50 60 80 108 132 109 10A 10B 10C...

Page 26: ...puter monitors supported 4 of dual monitor cables 2 of DVI to HD15 adapters 4 Connectors 2 LFH 60 Minimum maximum ambient operating temperatures 0 to 55 C Minimum maximum storage temperature 40 to 75...

Page 27: ...Matrox PJ 4OLP User Guide 27 Maximum card dimensions 7 50 in 19 05 cm 4 20 in 10 67 cm 0 750 in 1 91 cm 0 325 in 0 84 cm...

Page 28: ...site at www matrox com graphics support Information we need Please give a complete description of the problem and include Matrox card serial number model number revision number BIOS number driver type...

Page 29: ...ur Windows desktop background then click Properties Windows 2000 XP Click Start Programs or All programs Accessories System Tools System Information Windows XP Click Start Settings Control Panel Perfo...

Page 30: ...a reasonable delay The replacement product may not be new provided that it has functionality at least equal to that of the product being replaced 4 This warranty is valid in any country where Matrox h...

Page 31: ...uct was installed and configured according to the information in its accompanying documentation 2 Read the Troubleshooting information included with the Matrox product to see if you can solve the prob...

Page 32: ...the user s guide Making telecommunication data transmissions of the Software Matrox reserves the right to terminate this license if there is a violation of its term or default by the Original Purchase...

Page 33: ...eleration 17 Information 2 26 27 Installation 3 7 I Installation Hardware 3 7 Overview 2 M Monitor Settings 11 12 14 Multi display mode 17 P PCI 4 PowerDesk 9 Primary display 15 S Software License agr...

Page 34: ...k you for choosing Matrox Please register online http www matrox com graphics registration to be eligible forcustomersupport new product announcements and information on special offers and upcoming ev...

Page 35: ...scrites dans le R glement sur le brouillage radio lectrique dict par Industrie Canada JAPAN VCCI Compliance Statement Remark for the Matrox hardware products supported by this guide This is a Class A...

Page 36: ...A Inoltre si d per scontato che questi prodotti acquisiranno la conformit in qualsiasi sistema conforme alla classe A Espa ol Informaci n para usuarios europeos Declaraci n de conformidad Observaci n...

Page 37: ...on Macrovision Microsoft Corporation Aero Direct3D DirectDraw DirectShow DirectX Microsoft MS DOS PowerPoint Windows Windows NT Windows Server Windows Vista Silicon Graphics Inc OpenGL Silicon Image I...

Page 38: ...ndern Es wird keine Garantie f r die Richtigkeit des Inhalts dieses Handbuchs bernommen Weiterhin bernimmt die Matrox Graphics Inc keinerlei Verantwortung f r die Benutzung dieses Handbuchs weder f r...

Page 39: ...c Canada H9P 2T4 North America 1 800 361 1408 International 514 822 6000 Email graphics matrox com Web site www matrox com graphics Technical support www matrox com graphics support To locate the sale...

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