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BASIC TROUBLESHOOTING
PROBLEM: The belt does not move or moves briefly, but the console works.
SOLUTION
: Verify the following:
• Make sure you are following the recommendations and power
guidelines. The unit should be on a dedicated 15-amp circuit
and not on a GFCI-equipped outlet. Do not plug the machine
into a power strip/surge protector or extension cord.
• Check for any belt movement. If so, make note of how
far or how long it moves before stopping.
• Try to move the belt by hand. If not, the drive belt may
have come off or the motor bearings may have seized.
• Turn the treadmill off and unplug it from the outlet. Remove the
plastic motor cover located in front of the machine by taking out
the Phillips screws. Check the drive belt for proper alignment.
• With the cover still off, check over the wire and cable connections,
as they may have become loose or disconnected during
shipping or assembly. Make sure connections are secure and
no wires are crimped, damaged, disconnected or burnt.
PROBLEM: The incline does not move, won’t go down
or does not seem to be at the right level.
SOLUTION
: Verify the following:
• Make sure you are following the recommendations and power
guidelines. The unit should be on a dedicated 15-amp circuit
and not on a GFCI-equipped outlet. Do not plug the machine
into a power strip/surge protector or extension cord.
• Make sure the console shows a change on the display
when the elevation buttons are pressed.
• Turn the treadmill off and unplug it from the outlet. Verify the console
cable connections at the top of the mast are connected securely. Make
sure all of the multicolored wires are fully inserted into the cable harness.
• Remove the plastic motor cover located in front of the machine
by taking out the Phillips screws. Check over the wire and cable
connections, as they may have become loose or disconnected
during shipping or assembly. Make sure connections are secure
and no wires are crimped, damaged, disconnected or burnt.
PROBLEM: The treadmill circuit breaker trips during a workout.
SOLUTION
: Verify the following:
• Make sure the treadmill is plugged into a dedicated
15-amp circuit.
• Verify that you do not have the machine
on an extension cord or surge protector.
• Confirm that the machine is not plugged into a GFCI-equipped
outlet or on a circuit that has a GFCI-equipped outlet on it.
PROBLEM: The running belt does not stay centered during a workout.
SOLUTION
: Verify the following:
• Make sure the treadmill is on a level surface.
• Verify that the belt is properly tightened and centered (Refer to the TENSIONING
and CENTERING THE RUNNING BELT sections for detailed directions).
•
TROUBLESHOOTING HEART RATE
(GRIP-PULSE ONLY)
Check your exercise environment for sources of interference such as fluorescent
lights, computers, underground fencing, home security systems or appliances
containing large motors. These items may cause erratic heart rate readouts.
You may experience an erratic readout under the following conditions:
• Gripping the heart rate handlebars too tight. Try to maintain moderate
pressure while holding onto the heart rate handlebars.
• Constant movement and vibration due to constantly holding the heart rate
handlebars while exercising. If you are receiving erratic heart rate readouts,
try to only hold the grips long enough to monitor your heart rate.
• When you are breathing heavily during a workout.
• When your hands are constricted by wearing a ring.
• When your hands are dry or cold. Try to moisten your
palms by rubbing them together to warm.
• Anyone with heavy arrhythmia.
• Anyone with arteriosclerosis or peripheral circulation disorder.
• Anyone whose skin on the measuring palm is especially thick.
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