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ENGLISH

MAINTENANCE SCHEDULE

ACTION

FREQUENCY

Unplug the unit. Clean entire machine using water and a mild 

soap or other MATRIX approved solution (cleaning agents should 

be alcohol and ammonia free).

DAILY

Inspect the power cord. If the power cord is damaged, contact 

Customer Tech Support.

DAILY

Make sure the power cord is not underneath the unit or in any 

other area where it can become pinched or cut during storage 

or use.

DAILY

Unplug the treadmill and remove the motor cover. Check for 

debris and clean with a dry cloth or small vacuum nozzle.
WARNING: Do not plug the treadmill in until the motor cover has 

been reinstalled.

MONTHLY

MAINTENANCE

1)  Any and all part removal or replacement must be performed by a qualified service technician. 
2)  DO NOT use any equipment that is damaged and or has worn or broken parts. 

Use only replacement parts supplied by your country’s local MATRIX dealer. 

3)  MAINTAIN LABELS AND NAMEPLATES: Do not remove labels for 

any reason. They contain important information. If unreadable or 

missing, contact your MATRIX dealer for a replacement.

4)  MAINTAIN ALL EQUIPMENT: The safety level of the equipment can be maintained only 

if the equipment is examined regularly for damage or wear. Preventative maintenance 

is the key to the smooth operation of equipment as well as keeping liability to a 

minimum. Equipment needs to be inspected at regular intervals. If signs of damage 

or wear are found, remove equipment from service. Have a service technician inspect 

and repair the equipment prior to putting the equipment back into service. 

5)  Ensure that any person(s) making adjustments or performing maintenance 

or repair of any kind is qualified to do so. MATRIX dealers will provide service 

and maintenance training at our corporate facility upon request. 

WARNING!

To remove power from the unit, the power cord must be disconnected from the wall outlet.

RECOMMENDED CLEANING TIPS

Preventative maintenance and daily cleaning will prolong the life and look of your equipment. 

• Use a soft, clean cotton cloth. DO NOT use paper towels to clean surfaces on 

the treadmill. Paper towels are abrasive and can damage surfaces.

• Use water and a mild soap or other MATRIX approved solution 

(cleaning agents should be alcohol and ammonia free).

• Do not pour water or cleaning solutions on any surface. This could cause electrocution.
• Wipe the console, heart rate grip, handles and side rails after each use.
• Performance only: Brush away any wax deposits from the deck and belt area. 

This is a common occurrence until the wax is worked into the belt material.

• Be sure to remove any obstructions from the path of the elevation wheels including power cords.
• For cleaning touch screen displays, use distilled water in an atomizer spray 

bottle. Spray distilled water onto soft, clean, dry cloth and wipe display until 

clean and dry. For very dirty displays, adding vinegar is recommended.

 

CAUTION!

Be sure to have proper assistance to install and move the unit in 

order to avoid injury or damage to the treadmill.

DECK AND BELT REPLACEMENT (PERFORMANCE ONLY)

One of the most common wear and tear items on a treadmill is the deck and 

belt combination. If these two items are not properly maintained they can 

cause damage to other components. This product has been provided with the 

most advanced maintenance-free lubrication system on the market.

WARNING: Do not run the treadmill while cleaning the belt and deck. 

This can cause serious injury and can damage the machine.

Maintain the belt and deck by wiping the sides of the belt and deck 

with a clean cloth. The user can also wipe under the belt 2 inches 

(~51mm) on both sides removing any dust or debris.

The deck can be flipped and reinstalled or replaced by an authorized 

service technician. Please contact MATRIX for more information.

Summary of Contents for PERFORMANCE

Page 1: ......

Page 2: ...2 ...

Page 3: ...has a damaged cord CAUTION CONSULT A PHYSICIAN BEFORE USING THIS EQUIPMENT READ OWNER S MANUAL BEFORE USE It is essential that this equipment is used only indoors in a climate controlled room If this equipment has been exposed to colder temperatures or high moisture climates it is strongly recommended that the equipment is warmed up to room temperature before use Failure to do so may cause prematu...

Page 4: ...ff of it If the distance from the circuit breaker box to each outlet is 100 ft 30 5 m or less then 12 gauge wire should be used For distances greater than 100 ft 30 5 m from the circuit breaker box to the outlet a 10 gauge wire should be used ENERGY SAVING LOW POWER MODE All units are configured with the ability to enter into an energy saving low power mode when the unit has not been in use for a ...

Page 5: ...he product The client is responsible for any additional installation charges associated with return visits During each assembly step ensure that ALL nuts and bolts are in place and partially threaded There are several areas during the assembly process that special attention must be paid It is very important to follow the assembly instructions correctly and to make sure all parts are firmly tighten...

Page 6: ... Hardware Qty C D Bolt Bushing 2 2 E F 4 Hardware Qty E F Bolt Bushing 4 4 Pre installed Torque Value 40 Nm 29 ft lb Torque Value 40 Nm 29 ft lb Torque Value 40 Nm 29 ft lb Performance only Performance Plus bolt locations Performance bolt locations Peformance only ...

Page 7: ... Stop TV Power Console Connect Wires Ethernet Coax Ground Wire 1 8 7 6 5 4 3 2 H G 5 Hardware Qty G H Bolt Flat Washer 6 6 7 Hardware Qty J K Bolt Screw 4 2 ASSEMBLY COMPLETE Torque Value 40 Nm 29 ft lb 6 Hardware Qty I Bolt 2 Torque Value 10 Nm 7 ft lb Torque Value 40 Nm 29 ft lb ...

Page 8: ...ne For ease of access there should be an accessible space on both sides of the treadmill of at least 24 0 6 meters to allow a user access to the treadmill from either side Do not place the treadmill in any area that will block any vent or air openings Locate the equipment away from direct sunlight The intense UV light can cause discoloration on the plastics Locate the equipment in an area with coo...

Page 9: ... it clockwise turn and loosen the right turn Repeat Step 3 until the belt remains centered for several minutes 4 Check the tension of the belt The belt should be very snug When a person walks or runs on the belt it should not hesitate or slip If this occurs tighten the belt by turning both bolts clockwise turn Repeat if necessary NOTE Use the orange strip in the lateral position of the side rails ...

Page 10: ...he pulse handlebars do not grip tightly Holding the grips tightly may elevate your blood pressure Keep a loose cupping hold You may experience an erratic readout if consistently holding the grip pulse handlebars Make sure to clean the pulse sensors to ensure proper contact can be maintained WARNING Heart rate monitoring systems may be inaccurate Over exercising may result in serious injury or deat...

Page 11: ...ING To remove power from the unit the power cord must be disconnected from the wall outlet RECOMMENDED CLEANING TIPS Preventative maintenance and daily cleaning will prolong the life and look of your equipment Use a soft clean cotton cloth DO NOT use paper towels to clean surfaces on the treadmill Paper towels are abrasive and can damage surfaces Use water and a mild soap or other MATRIX approved ...

Page 12: ... 2019 Johnson Health Tech Rev 1 0 A ...

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