Matrix NAVAN CNX200, System Manual

Page: 1175 / 1388

Matrix NAVAN CNX200 System Manual 1165
Walk-In Class of Service
Every extension of NAVAN is assigned a Class of Service and Toll Control defining its access to features and its
calling permission.
With Walk-In Class of Service, extension users of NAVAN can make calls or access features from any other
extension of the system as per the Class of Service and Toll Control of their own extension.
This feature is useful to extension users who frequently move away from their desk, as it allows them the same
level of feature access and calling permission as their own extension, from another extension.
Extension users can 'Walk-In' in to any extension port—SLT and SIP.
NAVAN offers two types of Walk-In:
• The extension user is automatically logged out from the extension into which the user has walked in after
the call made by the user is completed.
• The extension user remains 'walked-in' until the user dials the feature command for Walk-Out, or until a
second person walks in to the same extension port.
You can allow extension users either of the above types of Walk-In by configuring the Walk-Out Mode in their
extension port parameters
, as:
• Walk out automatically on completion of call.
Or
• Walk out on user request.
Walk-In Class of Service is protected with the User Password.To be able to use this feature, extension users must
first change the default User Password 1111.
How it works
With the help of this illustration, let us understand how Walk-in Class of Service works.
In this illustration, Extension user A has a Extended IP Phone with the number 301, with long distance calling
facility (toll control: International calls). Extension user B has an SLT with the number 201, without long distance
calling (toll control: local calls).
CO
NAVAN
201
1 2 3
4 5 6
7 8 9
0 * #
abc def
ghi j kl mno
pqrs t uv wxyz
Fwd Busy Fwd NRCancel
DND Voice Mail Names
Mut e Confer ence Transf e r
Hold Reject Redial
CL IR
Ho tl ine
SI P2
SI P1
CA 4
CA 3
CA 2
CA 1
M en u S at 01 0 5: 30
Mobile Trunk 1
1 2 3
4 5 6
7 8 9
0 * #
abc def
ghi j kl mno
pqrs
t uv
w xyz
Fwd Busy Fwd NR Cancel
DND Voice Mail Names
Mut e Confer ence Transf e r
Hold Reject Redial
CL IR
Ho tl ine
SI P2
SI P1
CA 4
CA 3
CA 2
CA 1
Men u S at 01 0 5: 30
Toll Control: International Calls
Class of Service: Call Fwd
Mobile
GSM/UMTS
CO
Analog Trunk
Toll Control: Local Calls
Class of Service: No Call Fwd
User B
User A