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Matrix H7XI-01, Service Manual

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Matrix H7XI-01 Service Manual Download Page 2

CHaPTer 1: Serial NUmber loCaTioN

  ........................................................... 1

CHaPTer 2: imPorTaNT SafeTy iNSTrUCTioNS 

2.1 

Read and Save These Instructions  ............................................................................ 3

2.2 

Electrical Requirements  ............................................................................................. 4

CHaPTer 3: PreVeNTaTiVe maiNTeNaNCe

3.1 

Recommended Cleaning Tips  .................................................................................... 5

3.2 

Check for Damaged Parts  ......................................................................................... 5

3.3 

Care and Maintenance Instructions  ........................................................................... 6

3.4 

Touch Screen Care & Cleaning .................................................................................. 7

CHaPTer 4: CoNSole oVerlay aNd WorKoUT deSCriPTioN

4.1 

Console Description  ................................................................................................... 8

4.2 

Workout Setup Steps .................................................................................................. 9 

CHaPTer 5: maNager mode

5.1 

Using Manager Mode  ................................................................................................ 10

5.2 

Manager Mode - General ........................................................................................... 11

5.3  

Manager Mode - Workout .......................................................................................... 14

5.4  

Manager Mode - Setup Defaults ................................................................................ 16

5.5 

Manager Mode - Asset Management ......................................................................... 18

5.6 

Manager Mode - Weather .......................................................................................... 18

5.7  

Manager Mode - TV ................................................................................................... 19

5.8 

Manager Mode - Applications .................................................................................... 20

5.9 

Manager Mode - Hardware ........................................................................................ 21

5.10 

Manager Mode - Service ............................................................................................ 22

 

CHaPTer 6: eNgiNeeriNg mode

6.1 

Using Engineering Mode  ........................................................................................... 23

6.2 

Engineering Mode - General ...................................................................................... 24

6.3  

Engineering Mode - Workout ..................................................................................... 27

6.4 

Engineering Mode - Setup Defaults ........................................................................... 29

6.5 

Engineering Mode - Network ..................................................................................... 30

6.6 

Engineering Mode - Asset Management .................................................................... 31

6.7          Engineering Mode - Weather ..................................................................................... 32

6.8          Engineering Mode - TV .............................................................................................. 32

6.9          Engineering Mode - Applications ................................................................................ 35

6.10        Engineering Mode - Hardware ................................................................................... 35

6.11        Engineering Mode - Service ....................................................................................... 36

6.12        Engineering Mode - Errors ......................................................................................... 36

 

CHaPTer 7: SerViCe mode

7.1          Using Service Mode. .................................................................................................. 37

7.2          Service Mode - General ............................................................................................. 38

7.3          Service Mode - Workout ............................................................................................. 41

7.4          Service Mode - Setup Defaults .................................................................................. 43

7.5          Service Mode - Update .............................................................................................. 44

7.6          Service Mode - Network ............................................................................................. 45

7.7          Service Mode - Asset Management ........................................................................... 46

7.8          Service Mode - Weather ............................................................................................ 46

7.9          Service Mode - TV...................................................................................................... 47

7.10        Service Mode - Applications ....................................................................................... 48

7.11        Service Mode - Hardware ........................................................................................... 49

7.12        Service Mode - Virtual Active ..................................................................................... 51

7.13        Service Mode - Management ..................................................................................... 51

7.14        Service Mode - Service .............................................................................................. 52

7.15        Service Mode - Errors ................................................................................................ 52

7.16        Service Mode - Netpulse ............................................................................................ 53

7.17        Matrix fitness 7xi series feature access codes ........................................................... 54

Table of CoNTeNTS

Summary of Contents for H7XI-01

Page 1: ...H 7 x i 0 1 T r e a d m i l l S ER V I C E MA N U A l ...

Page 2: ...ing Engineering Mode 23 6 2 Engineering Mode General 24 6 3 Engineering Mode Workout 27 6 4 Engineering Mode Setup Defaults 29 6 5 Engineering Mode Network 30 6 6 Engineering Mode Asset Management 31 6 7 Engineering Mode Weather 32 6 8 Engineering Mode TV 32 6 9 Engineering Mode Applications 35 6 10 Engineering Mode Hardware 35 6 11 Engineering Mode Service 36 6 12 Engineering Mode Errors 36 CHAPT...

Page 3: ...ay Replacement 77 9 6 Console Mast Removal 79 9 7 Seat Pad Replacement 80 9 8 Back Pad Replacement 81 9 9 Stationary Handlebar Replacement 82 9 10 Pedal Replacement 83 9 11 Rear Shrouds Replacement 84 9 12 Front Shrouds Replacement 85 9 13 Lower Control Board Replacement 86 9 14 Battery Replacement 87 9 15 Drive Belt Replacement 88 9 16 Generator Belt Replacement 89 9 17 Generator Replacement 90 9...

Page 4: ...ial Number Location A serial number plate is located behind the seat in the seat track There is also a serial number tag on the middle of the main frame pointed towards the floor Chapter 1 Serial Number Location ...

Page 5: ...2 1 1 Serial Number Location Continued Chapter 1 Serial Number Location console serial number location console Serial number location ...

Page 6: ...hands away from moving parts If the item cannot be reached contact a Matrix authorized dealer for assistance Never operate the unit if it is damaged not working properly when it has been dropped or has been dropped in water Keep hands and feet clear at all times from moving parts to avoid injury Do not use this product outdoors near swimming pools or in areas of high humidity Do not operate where ...

Page 7: ...5 A Dedicated Circuit with a non looped isolated neutral ground for power This outlet should be a NEMA 5 15R and have the same configuration as the plug No adapter should be used with this product These bikes can be daisy chained together with up to 4 units per 15 A dedicated circuit Matrix daisy chain cord adapters are sold separately 220 V Units All Matrix 3x 5x 7xe and 7xi 220 V bikes require t...

Page 8: ...r cleaning cloths Vacuum Shop Vac with extendable hose and soft brush attachment Super Lube Multi Purpose Synthetic Lubricant with Syncolon PTFE Aerosol www super lube com sythetic aerosol spray ezp 46 html Computer or LCD LED screen cleaner Corrosion Block available from Matrix part ZMS4001374 DAILY 1 Wipe down the unit after each use with a mild dish soap and water mixture NOTE Spray the soap wa...

Page 9: ...port Team identifies items that require specific attention the latest version will always be available on the Matrix website www matrixfitness com DAILY MAINTENANCE ITEMS 1 Attempt to wobble the unit back and forth level if needed see Section 10 5 MONTHLY MAINTENANCE ITEMS 1 Check the pedal straps for damage 2 Clean the grooves on the foot pedals QUARTERLY MAINTENANCE ITEMS 1 Frequently vacuum the...

Page 10: ...g any other chemical on the touch screen Always dampen the cloth and clean the screen Do not spray the water soap mixture on the screen itself the drips can seep into the display or stain the bezel After cleaning make sure the surface is dry There should not be any left over solvent to seep into the display It is very important to handle the touch screen with care Do not use excessive force when c...

Page 11: ...ill have a cool down length of 2 minutes Workouts 20 minutes and longer will have a cool down length of 5 minutes H7XI ENTERTAINMENT ZONE iPOD Will take the user directly to the iPod screen to allow for iPod control and playlist selection VOLUME UP DOWN Adjusts the volume output through the headphone jack of the integrated console TV or iPod output NUMBER KEYPAD Allows for easy TV channel selectio...

Page 12: ...strap or continually hold onto the contact heart rate grips for this workout Locate the metal sensors on the handlebars of the bike Notice that there are two separate pieces of metal on each grip You must be making contact with both pieces of each grip to get an accurate heart rate reading You can grab these sensors in any program to view your current heart rate FITNESS TEST The Cooper Fitness Tes...

Page 13: ...de of the screen They are General Workout Setup Defaults Asset Management Weather TV Applications Hardware and Service 3 Choose a tab by touching the screen over the desired tab 4 Each of the tabs has options that will appear once you have chosen that particular tab 5 Press the HOME button or the EMERGENCY STOP to exit Manager Mode 5 1 Using Manager Mode Chapter 5 Manager Mode ...

Page 14: ...not be modified Serial Number Console This option displays the serial number of the console not editable see Service Mode to change serial numbers Cannot be modified Serial Number Frame This option displays the serial number of the platform not editable see Service Mode to change serial numbers Cannot be modified Manager Mode General 5 2 Manager Mode General tab 1 Chapter 5 Manager Mode ...

Page 15: ...he machine N A Manager Mode General 5 2 Manager Mode General tab 2 Function Defaults Descriptions Modified Screen Timeout This option sets the machine show the workout time of the machine Maximum 120 sec Maximum 15 sec Software Versions Software versions Cannot be modified Manager Mode General 5 2 Manager Mode General tab 3 ...

Page 16: ...ions MODIFIED Language Setup Sets the language used on the console English US English UK German French Italian Spanish Dutch Portuguese Korean Israeli Swiss Russian Finnish Taiwanese Chinese or Japanese Manager Mode General 5 2 Manager Mode General tab 4 ...

Page 17: ...ing peak and non peak hours Maximum 10000 Minimum 50 Maximum Workout Distance This option allows the club to set the maximum workout duration limits during peak and non peak hours Maximum 31 1 mi Minimum 0 1 mi Pause Time This option controls the default pause time Maximum 10 Minutes Minimum 1 Minutes Max Level This option controls the default program level Maximum 25 Minimum 1 Min Cooldown Time T...

Page 18: ... Time This option allows the club to set the maximum cool down duration limits during peak and non peak hours Maximum 10 Minutes Minimum 5 Minutes Max Cooldown Adjustment Time This option allows the club to set the maximum cool down adjustment time duration limits during peak and non peak hours Maximum 20 Minutes Minimum 5 Minutes ...

Page 19: ...lations Maximum 99 Minimum 10 Weight This option controls the default weight used in the calorie calculations Displayed in native units pounds or kilograms 79 401 lbs Gender This option sets the user s gender as either male or female Male or Female Default Workout Time This option controls the default program time Maximum 60 Minimum 5 Default Workout Calories This option controls the default progr...

Page 20: ...his option controls the default program Distance Maximum 12 4 Minimum 0 1 Default Web Brower Page This option controls the default machine Web Brower Page N A Show Sliders In Workout This option controls the default Sliders bar of True or False True or False Manager Mode Setup Defaults Chapter 5 Manager Mode ...

Page 21: ...to select the screen Logo from True True or False Manager Mode Asset Management 5 6 Manager Mode Weather Function Defaults Descriptions Modified Default City This option controls the default City Weather N A Enable Alerts This option controls the City Weather function True or False True or False Weather Temperature Unit This option controls how temperature is displayed Fahrenheit or Celsius Manage...

Page 22: ...l Setup This option is for setting the TV tuner functions Press the Start Scan to search the TV Channel N A Manager Mode TV 5 7 Manager Mode tv tab 2 Function Defaults Descriptions Modified Default TV Channel This option controls the default TV channel on start up Maximum 1000 Minimum 2 Manager Mode TV ...

Page 23: ...etup This option is for setting the TV channel button Press the Add to edit the channel icon channel name and channel N A Manager Mode TV 5 8 Manager Mode Applications Function Defaults Descriptions Modified Application Setup This option is for setting the screen table functions N A Manager Mode Applications ...

Page 24: ... not touch the screen or press any key Maximum 60 Minimum 1 Backlight Brightness This option controls the screen backlight Brightness Low Medium High Play Key Sound This option can set the keypad tone to sound or not sound True or False Play Workout Countdown Sound This option can set the play workout countdown to sound or not sound True or False Volume Basic This option controls the default volum...

Page 25: ... Chapter 5 Manager Mode 5 10 Manager Mode Service Function Defaults Descriptions Modified Service History This option allows the club to record key components replacement history N A Manager Mode Service ...

Page 26: ...creen They are General Workout Setup Defaults Network Asset Management Weather TV Applications Calibration Hardware Service Errors 3 Choose a tab by touching the screen over the desired tab 4 Each of the tabs has options that will appear once you have chosen that particular tab 5 Press the HOME button or the EMERGENCY STOP to exit Engineering Mode 6 1 USING Engineering mode Chapter 6 Engineering M...

Page 27: ...stance on the unit since production Cannot be modified Serial Number Console This option displays the serial number of the console See Service Mode to edit the serial numbers Cannot be modified Serial Number Frame This option displays the serial number of the Frame See Service Mode to edit the serial numbers Cannot be modified Out of Order This option allows the club to show the unit out of order ...

Page 28: ... machine N A Manager Mode General 6 2 Engineering Mode General tab 2 Function Defaults Descriptions Modified Screen Timeout This option sets the machine show the workout time of the machine Maximum 120 sec Minimum 15 sec Software Versions Software versions Cannot be modified Manager Mode General 6 2 Engineering Mode General tab 3 ...

Page 29: ...ing Mode Manager Mode General Function Defaults Descriptions Modified Language Setup Sets the language used on the console English US English UK German French Italian Spanish Dutch Portuguese Korean Israeli Swiss Russian Finnish Taiwanese Chinese or Japanese ...

Page 30: ...0 Maximum Workout Distance This option allows the club to set the maximum workout duration limits during peak and non peak hours Maximum 31 1 mi Minimum 0 1 mi Pause Time This option controls the default pause time Maximum 10 Minutes Minimum 1 Minutes Max Level This option controls the default program level Max 25 Min Cooldown Time This option allows the club to set the minimum cool down duration ...

Page 31: ...Cooldown Time This option allows the club to set the maximum cool down duration limits during peak and non peak hours Maximum 10 Minutes Min 5 Minutes Max Cooldown Adjustment Time This option allows the club to set the maximum cool down adjustment time duration limits during peak and non peak hours Maximum 20 Minutes Min 5 Minutes ...

Page 32: ... in the target heart rate calculations Maximum 99 Minimum 10 Weight This option controls the default weight used in the calorie calculations Displayed in native units pounds or kilograms 79 401 lbs Gender This option sets the user s gender as either male or female Male or Female Default Workout Time This option controls the default program time Maximum 60 Minimum 5 Default Workout Calories This op...

Page 33: ... Default Web Brower Page This option controls the default machine Web Brower Page N A Show Sliders In Workout This option controls the default Sliders bar of True or False True or False Manager Mode Setup Defaults Chapter 6 Engineering Mode 6 5 Engineering Mode NETWORK tab 1 Function Defaults Descriptions Modified Wireless or Wired Network Setup Wifi setting N A Manager Mode Network ...

Page 34: ...work Setup Wifi setting N A Manager Mode Network 6 6 Engineering Mode Asset Management Function Defaults Descriptions Modified Club ID This option records the club ID of the fitness facility N A Show Custom Logo This option allows the user to select the screen Logo from True True or False Manager Mode Asset Management ...

Page 35: ...on controls the City Weather function True or False True or False Weather Temperature Unit This option controls how temperature is displayed Fahrenheit or Celsius Manager Mode Weather 6 8 Engineering Mode tv tab 1 Function Defaults Descriptions Modified TV Channel Setup This option is for setting the TV tuner functions Press the Start Scan to search the TV Channel N A Manager Mode TV ...

Page 36: ...efault TV channel on start up Maximum 1000 Minimum 2 Manager Mode TV 6 8 Engineering Mode tv tab 3 Function Defaults Descriptions Modified Channel Button Setup This option is for setting the TV channel button Press the Add to edit the channel icon channel name and channel N A Manager Mode TV Chapter 5 Engineering Mode ...

Page 37: ... Chapter 6 Engineering Mode 6 9 Engineering Mode Applications Function Defaults Descriptions Modified Application Setup This option is for setting the screen table functions N A Manager Mode Applications ...

Page 38: ...n or press any key pad for couple minutes Maximum 60 Minimum 1 Backlight Brightness This option controls the screen backlight Brightness Low Medium High Play Key Sound This option can set the keypad tone to sound or not sound True or False Play Workout Countdown Sound This option can set the play workout countdown to sound or not sound True or False Volume Basic This option controls the default vo...

Page 39: ...odified Service History This option allows the club to record key components replacement history N A Manager Mode Service 6 12 Engineering Mode errors Function Defaults Descriptions Modified Error Code History This option displays the error code history on the treadmill N A Manager Mode Errors ...

Page 40: ...eneral Workout Setup Defaults Update Network Asset Management Weather TV Applications Calibration Hardware Virtual Active Management Service Errors 3 Choose a tab by touching the screen over the desired tab 4 Each of the tabs has options that will appear once you have chosen that particular tab 5 Press the HOME button or the EMERGENCY STOP to exit Service Mode 7 1 Using Service Mode Chapter 7 Serv...

Page 41: ...e console See Service Mode to edit the serial numbers Cannot be modified Serial Number Frame This option displays the serial number of the Frame See Service Mode to edit the serial numbers Cannot be modified Demo Mode This option allows the engineer to try and errors for console True False Out of Order This option allows the club to show the unit out of order if an error is present True False Mana...

Page 42: ...he machine N A Manager Mode General 7 2 Service Mode General tab 2 Function Defaults Descriptions Modified Screen Timeout This option sets the machine show the workout time of the machine Maximum 120 sec Minimum 15 sec Software Versions Software versions Cannot be modified Manager Mode General 7 2 Service Mode General tab 3 ...

Page 43: ...ab 4 Manager Mode General Function Defaults Descriptions Modified Language Setup Sets the language used on the console English US English UK German French Italian Spanish Dutch Portuguese Korean Israeli Swiss Russian Finnish Taiwanese Chinese or Japanese ...

Page 44: ...aximum Workout Distance This option allows the club to set the maximum workout duration limits during peak and non peak hours Maximum 31 1 mi Minimum 0 1 mi Pause Time This option controls the default pause time Maximum 10 Minutes Minimum 1 Minutes Max Level This option controls the default program level Maximum 25 Minimum 1 Min Cooldown Time This option allows the club to set the minimum cool dow...

Page 45: ... Time This option allows the club to set the maximum cool down duration limits during peak and non peak hours Maximum 10 Minutes Minimum 5 Minutes Max Cooldown Adjustment Time This option allows the club to set the maximum cool down adjustment time duration limits during peak and non peak hours Maximum 20 Minutes Minimum 5 Minutes ...

Page 46: ...lations Maximum 99 Minimum 10 Weight This option controls the default weight used in the calorie calculations Displayed in native units pounds or kilograms 79 401 lbs Gender This option sets the user s gender as either male or female Male or Female Default Workout Time This option controls the default program time Maximum 60 Minimum 5 Default Workout Calories This option controls the default progr...

Page 47: ...rower Page This option controls the default machine Web Brower Page N A Show Sliders In Workout This option controls the default Sliders bar of True or False True or False Manager Mode Setup Defaults Chapter 7 Service Mode 7 5 Service Mode update Function Defaults Descriptions Modified Check For Updates At boot Wifi setting N A Automatic Update Software update automatic N A Manager Mode Update ...

Page 48: ...RK tab 1 Function Defaults Descriptions Modified Wireless or Wired Network Setup Wifi setting N A Manager Mode Network 7 6 Service Mode NETWORK tab 2 Function Defaults Descriptions Modified Wireless Network Setup Wifi setting N A Manager Mode Network ...

Page 49: ...to select the screen Logo from True True or False Manager Mode Asset Management 7 8 Service Mode Weather Function Defaults Descriptions Modified Default City This option controls the default City Weather N A Enable Alerts This option controls the City Weather function True or False True or False Weather Temperature Unit This option controls how temperature is displayed Fahrenheit or Celsius Manage...

Page 50: ...l Setup This option is for setting the TV tuner functions Press the Start Scan to search the TV Channel N A Manager Mode TV 7 9 Service Mode tv tab 2 Function Defaults Descriptions Modified Default TV Channel This option controls the default TV channel on start up Maximum 1000 Minimum 2 Manager Mode TV ...

Page 51: ... Setup This option is for setting the screen table functions N A Manager Mode Applications 7 9 Service Mode tv tab 3 Function Defaults Descriptions Modified Channel Button Setup This option is for setting the TV channel button Press the Add to edit the channel icon channel name and channel N A Manager Mode TV ...

Page 52: ...efore the screen goes into ERP mode if the user does not touch a key or the screen Maximum 60 Minimum 1 Backlight Brightness This option controls the screen backlight Brightness Low Medium High LCM test Write test pattern N A Small LCD Reversed This option can set the small LCD to reversed True or False Play Key Sound This option can set the keypad tone to sound or not sound True or False Manager ...

Page 53: ... Sound This option can set the play workout countdown to sound or not sound True or False Volume Basic This option controls the default volume on start up Maximum 30 Minimum 0 Volume Advanced This option controls the default volume on start up for Master iPod Virtual Active CSAFE TV Media Player N A Manager Mode Hardware ...

Page 54: ...TIVE Function Defaults Descriptions Modified Root Path This Virtual Active root path setting D Manager Mode Virtual Active 7 13 Service Mode mANAGEMENT Function Defaults Descriptions Modified Setting Manager Setting Manager date N A Manager Mode Management ...

Page 55: ...ified Service History This option allows the club to record key components replacement history N A Manager Mode Service 7 15 service Mode errors Function Defaults Descriptions Modified Error Code History This option displays the error code history on the treadmill N A Manager Mode Errors ...

Page 56: ...53 Chapter 7 Service Mode 7 16 Service Mode netpulse Function Defaults Descriptions Modified Test network and netpulse install N A Manager Mode Netpulse ...

Page 57: ...scription 1001 Enter manager screen 2001 Enter engineering screen 3001 Enter service screen 3002 Model selection 3004 Update manager 3008 Enable disable all errors 4001 Take a screen shot of the current screen 4002 Show hide the system resources window 4004 Show hide CSAFE log window 4005 Set factory defaults 4006 Export the error logs to an external USB drive 732668 Reboot 7944357 Show help windo...

Page 58: ...55 8 1 Electrical Diagrams Chapter 8 Troubleshooting ...

Page 59: ...56 Chapter 8 Troubleshooting 8 1 electrical diagramS CONTINUED ...

Page 60: ...57 Chapter 8 Troubleshooting 8 1 electrical diagramS CONTINUED Pulse Sensor Wire POWER RESISTANCE WIRE ...

Page 61: ...58 Chapter 8 Troubleshooting Digital Communication Wire 8 1 electrical diagramS CONTINUED ECB Wire ...

Page 62: ...gulate Status bright Normal LED8 UCB LCB Communication Status blinking OK Hardware definition LED1 AC plug in Status bright AC LED2 DC 5V Status bright OK LED3 AC plug in Status bright AC LED4 DC 12V Status bright OK LED5 RPM LED9 UCB Power Supply Status bright Power on LED10 Resistance PWM Status bright Resistance ON ...

Page 63: ...60 Chapter 8 Troubleshooting 8 3 LCB wiring connections ...

Page 64: ...OR CODE 04A0 1 SYMPTOM 04A0 UCB communication disconnected 2 SOLUTION 1 Check the connection of the console cable at the UCB and LCB Also check the console cable for damage replace as needed 2 If the console cable connections are good the issue is likely with the UCB Replace the UCB ...

Page 65: ...OR CODE 04B0 1 SYMPTOM 04B0 LCB communication disconnected 2 SOLUTION 1 Check the connection of the console cable at the UCB and LCB Also check the console cable for damage replace as needed 2 If the console cable connections are good the issue is likely with the LCB Replace the LCB ...

Page 66: ...Battery disconnection or fail When power is on LCB battery voltage is less than 6 VAC 2 SOLUTION 1 Check the battery wire connection between the battery and LCB Figure A 2 Check the battery voltage Figure B if it is less than 6 VAC replace the battery 3 If the battery voltage is more than 6 VAC replace the LCB ...

Page 67: ...stor use on HUREA5x frame ERROR CODE 02B4 1 SYMPTOM 02B4 Resistance type error 2 SOLUTION 1 Check if the machine has the correct resistance system resistor or ECB Figures A B 2 Check if the console is matched with the correct frame and that the Machine Type is set correctly in Engineering Mode 3 Replace the LCB 4 Replace the UCB ...

Page 68: ...ROR CODE 02AB 1 SYMPTOM 02AB Machine type error 2 SOLUTION 1 Enter Manager Mode and verify that the Machine Type setting is correct Figure A If not correct press ENTER 3 0 0 2 ENTER on the lower keypad and select the correct Machine Type Figure B Figure A Figure B ...

Page 69: ...C Figure A ERROR CODE 01AC 1 SYMPTOM 01AC Resistance over current 2 SOLUTION 1 Check the resistance coming out of the resistor Figure A If the resistance value is under 8 ohms replace the power resistance If the resistance value is over 8 ohms replace the LCB ...

Page 70: ...OTING 1 SYMPTOM No resistance 2 SOLUTION 1 Check the power resistor wire connection between the power resistor and the LCB Figure A 2 Check if there is a resistance value by measuring amperage through the generator cable Figure A If there is not a resistance value replace the resistor If there is a resistance value replace the LCB ...

Page 71: ...console from the unit and verify continuity of the HR grip wiring With a multi meter set for ohms place one prong on the HR grip wiring coming up the console mast Figure C and the other on the appropriate plate match red with red and white with white a An ohm reading of less than 1 should be received If it is higher replace the HR grip wiring 3 Perform a continuity check on the console See Service...

Page 72: ...TV and entertainment related equipment sold by Matrix FItness Equipment The Matrix Bike includes an integrated TV that shows in the large display window The TV is capable of being shown as a 9 or 12 screen Figures A B The console should be equipped with an entertainment keypad similar to Figure C Figure A figure b Figure C ...

Page 73: ...lves the issue replace the internal coax cable d If plugging the coax cable into the back of the console does not resolve the issue remove the console back and check the console cable connection at the tuner Figure C e Check the internal cables and fitting inside your machine at the console and below the front shroud Figure D Make sure you have no kinks cuts or poor connectors at the end of the ca...

Page 74: ... Remove the console back and check the electrical connections for the TV Figures A B 2 If internal electrical connections are good the console turns on and the outlet is outputting 120V the issue is likely with the integrated TV Replace the console Figure C Figure B Figure A ...

Page 75: ...EYPAD IS NOT WORKING 1 SYMPTOM a The entertainment keypad Figure A is not responding 2 SOLUTION a Remove the console and check the connection of the entertainment keypad Figure B b If the entertainment keypad cable is pinched kinked or cut replace the keypad c If replacing the keypad does not resolve the issue replace the console Figure A figure b ...

Page 76: ...e console and remove the console Figure B 3 Reinstall the wire connections to the new console 4 Carefully push the wires into the console and mast until they are clear of the console mast connection and attach the console to the mast using the 4 screws 5 Test the bike for function as outlined in Section 9 22 Figure A Figure B Chapter 9 Part Replacement GUIDE ...

Page 77: ...reful to support the handlebar Figure C 3 Carefully pull the wires from the console mast until the connectors are showing and then disconnect the 3 wires from the handlebar and remove the defective handlebar Figure D 4 Reverse Steps 1 3 to install a new handlebar 5 Test the bike for function as outlined in Section 9 22 Figure A Figure B Figure c figure d Chapter 9 Part Replacement guide ...

Page 78: ...p in half Figure B 3 Disconnect the level key and HR plate wiring Figure C and remove the HR grip 4 Reverse Steps 1 3 to install a new HR grip NOTE When plugging in the HR plate wiring the red wire should go to the top plate the white wire to the bottom HR plate Figure D 5 Test the Bike for function as outlined in Section 9 22 Figure A Figure B Figure C Figure D ...

Page 79: ... REPLACEMENT 1 Remove the 2 screws holding the cup holder to the console mast Figure A 2 Remove the cup holder Figure B 3 Reverse Steps 1 2 to install a new cup holder Figure A Figure B Chapter 9 Part Replacement guide ...

Page 80: ...ypad is 1 Remove the console as outlined in Section 9 1 2 Remove the back cover of the console Figure A 3 Unplug and remove the faulty overlay Figure B 4 Clean the console area with alcohol to remove any left over adhesive Figure C 5 Peel part of the protective film from the back of the overlay keypad Figure D Figure A Figure B Figure C Figure D Chapter 9 Part Replacement GUIDE ...

Page 81: ... correct position press down on it to adhere it in positions Figure H 10 Use the same procedure to replace any additional faulty overlays keypads NOTE Overlays keypads cannot be re used 11 Test the bike for function as outlined in Section 9 22 6 Push the overlay keypad ribbon cable through the hole in the console and plug it in Figure E 7 Match the overlay keypad to the cutout in the console Figur...

Page 82: ...e 4 screws holding the console mast to the frame Figure B 5 Pull the wires out the bottom of the console mast and remove the mast 6 Reverse Steps 1 5 to install a new console mast NOTE When installing a new console mast be sure to pull the console wires up through the new mast prior to installing the 4 screws into the frame 7 Test the bike for function as outlined in Section 9 22 Figure A Figure B...

Page 83: ...ement Figure B Figure A 1 Remove the 4 screws holding the seat pad to the seat post Figure A 2 Lift the seat pad away from the seat post Figure B 3 Reverse Steps 1 2 to install a new seat pad Chapter 9 Part Replacement guide ...

Page 84: ...ck cover is held on by plastic snap clips and if pressure is applied the cover will pop off Figure A 2 Remove the 4 bolts holding the seat pad to the seat frame Figure B 3 Remove the back pad Figure C 4 Reverse Steps 1 3 to install a new back pad Figure A Figure B Figure C Chapter 9 Part Replacement GUIDE ...

Page 85: ... on by plastic snap clips and if pressure is applied the cover will pop off Figure A 2 Remove the 4 bolts holding the stationary handlebar assembly to the seat frame Figure B 3 Remove the stationary handlebar Figure C 4 Reverse Steps 1 3 to install a new stationary handlebar Figure A Figure B Figure C Chapter 9 Part Replacement guide ...

Page 86: ...e A NOTE For the right side pedal the threads are normal For the left side pedal the threads are reversed the pedal turns off counterclockwise 2 Remove the pedal Figure B 3 Reverse Steps 1 2 to install a new pedal NOTE Be sure to tighten the pedal onto the crank using a commercial pedal wrench The pedal should be torqued as much as possible using the pedal wrench Figure A Figure B ...

Page 87: ...shroud to the frame and to the left shroud Figure A 2 Remove the 3 screws attaching the left side rear shroud to the frame Figure B 3 Figure C shows both the rear shrouds removed 4 Reverse Steps 1 2 to install new rear shrouds figure a figure b figure c Chapter 9 Part Replacement guide ...

Page 88: ...side front shroud to the frame and to the left shroud Figure A 3 Remove the 5 screws attaching the left side front shroud to the frame and entertainment port Figure B 4 Figure C shows both the front shrouds removed 5 Reverse Steps 1 3 to install a new front shroud figure a figure b figure c Chapter 9 Part Replacement GUIDE ...

Page 89: ...nd remove the lower board 4 Reverse Steps 1 3 to install a new lower board Figure C shows the electrical connections to the lower board 5 Test the bike for function as outlined in Section 9 22 figure a figure b figure C 3 Pin Connector from the Generator 2 Pin Connector from the Resistor 8 Pin Connector from the Console 2 Pin Connector from the AC power source 2 Pin Connector from the Battery Chap...

Page 90: ...1 2 Disconnect the 2 wires from the battery Figure A 3 Remove the 2 wing nuts on the battery bracket Figure B 4 Swivel the battery bracket out of the way and remove the battery Figure C 5 Reverse Steps 1 4 to install a new battery figure C figure B figure a Chapter 9 Part Replacement GUIDE ...

Page 91: ...ension set counter clockwise and remove the drive belt Figure B 4 Reverse Steps 1 3 to install a new drive belt NOTE Be sure to reattach the tension spring If more tension is needed on the drive belt multiple holes are available for the lower spring attachment 5 Test the bike for function as outlined in Section 9 22 fIGURE a fIGURE b Chapter 9 Part Replacement GUIDE ...

Page 92: ... tension has been removed the generator belt can be walked off of the pulley Figure C 4 Pull the generator out of the frame towards the front of the unit and remove the generator belt Figure D 5 Reverse Steps 1 4 to install a new generator belt NOTE Be sure to re tension the new generator belt to 85 lbs 6 Test the bike for function as outlined in Section 9 22 fiGURE a fIgure b figure c figure d Ch...

Page 93: ...the tension has been removed the generator belt can be walked off of the pulley Figure C 4 Pull the generator out of the frame towards the front of the unit and remove the generator belt Figure D 5 Reverse Steps 1 4 to install a new generator NOTE Be sure to re tension the generator belt to 85 lbs 6 Test the bike for function as outlined in Section 9 22 figure a figure b figure c figure d Chapter ...

Page 94: ...e belt as outlined in Section 9 15 3 Loosen the nuts holding the generator to the frame Figure A and remove the nuts putting tension on the generator belt Figure B 4 Once the tension has been removed walk the generator belt off of the pulley Figure C figure a figure b figure c Chapter 9 Part Replacement guide ...

Page 95: ...ng in the pulley axle assembly with a large channel lock pliers or a pipe wrench Figure F 8 Once the large nut is removed the pulley axle set can be hammered out of the frame Figure G it should be removed from the user s left side 9 Reverse Steps 1 8 to install a new pulley axle set NOTE Be sure to re tension the generator belt to 85 lbs 10 Test the bike for function as outlined in Section 9 22 Ch...

Page 96: ...end the tabs of the nut on the left side of the frame so that this nut will turn Figure B 5 Use a 32 mm wrench to remove the crank axle nuts Figure C NOTE This nut is reverse threaded 6 Once the nuts are removed the crank axle can be removed from the frame from the right side 7 Reverse Steps 1 6 to install a new crank axle set 8 Test the bike as outlined in Section 9 22 Figure A Figure B figure c ...

Page 97: ... Lean the bike to one side and remove the 4 screws holding the rear stabilizer to the frame Figure A 2 Remove the rear stabilizer Figure B 3 Reverse Steps 1 2 to install a rear stabilizer Figure A Figure B Chapter 9 Part Replacement GUIDE ...

Page 98: ...an the bike to one side and remove the 4 screws holding the front stabilizer to the frame Figure A 2 Remove the front stabilizer Figure B 3 Reverse Steps 1 2 to install a new front stabilizer Figure A Figure B Chapter 9 Part Replacement guide ...

Page 99: ...d ID on the Asset Management and Root Path on the Virtual Active depending on whether the club has these functions 3 Program the TV channels as outlined in Section 10 6 4 Without hitting start or entering any program modes sit on the bike and hold the handlebars while pedaling to simulate exercising While moving listen for any odd noises or squeaks 5 After stopping movement press the green GO key ...

Page 100: ...an Arabic Resistance levels 30 Workouts MANUAL ROLLING HILLS INTERVAL TRAINING RANDOM FAT BURN FITNESS TEST HEART RATE CONSTANT WATTS VIRTUAL ACTIVE GOAL BASED WORKOUTS CSAFE READY FITLINXX CERTIFIED YES NETPULSE COMPATIBLE Yes On the fly program change Yes Fit Touch Technology Yes Integrated Vista Clear digital ready television YES 16 40 6 CM CLASS PROJECTIVE CAPACITIVE TOUCH SCREEN LCD 16 9 Virt...

Page 101: ...ite 4 Z12 spring washer white 2 Z13 button head screw m5 x 10L white 8 Z21 Hex head screw M8 x 20l black 8 Z22 flat washer black 8 z23 spring washer black 4 z31 button head screw M8 x 15L yellow 4 z32 flat washer yellow 4 z33 spring washer yellow 2 z34 hex head screw M8 x 25L yellow 4 Z41 hex head screw M8 x 50l red 4 Z42 arc washer red 4 Z43 spring washer red 4 Z51 hex head screw m5 x 15l green 4...

Page 102: ...99 10 3 ASSEMBLY INSTRUCTIONS step 1 after these assembly steps are complete be sure to setup and test the unit as outlined in section 9 22 Chapter 10 Bike specifications and assembly guide ...

Page 103: ...100 step 2 10 3 ASSEMBLY INSTRUCTIONS CONTINUED Chapter 10 bike SPECIFICATIONS AND ASSEMBLY GUIDE ...

Page 104: ...101 10 3 Assembly Instructions Continued step 3 Chapter 10 Bike specifications and assembly guide ...

Page 105: ...102 step 4 Chapter 10 bike SPECIFICATIONS AND ASSEMBLY GUIDE 10 3 ASSEMBLY INSTRUCTIONS CONTINUED ...

Page 106: ...103 10 3 ASSEMBLY INSTRUCTIONS CONTINUED Step 5 Chapter 10 Bike specifications and assembly guide ...

Page 107: ...104 Step 6 10 3 assembly instructions continued Chapter 10 bike SPECIFICATIONS AND ASSEMBLY GUIDE ...

Page 108: ...be adjusted tight enough to keep your foot from slipping The pedals include spring loaded clips for easy adjustment To tighten the strap pull down the open end of the strap To loosen the strap push down on the top of the clip and pull the strap up Release the clip to lock the strap in place Chapter 10 Bike specifications and assembly guide ...

Page 109: ...ng indicates that your bike needs to be leveled Determine which leveler is not resting completely on the floor Loosen the nut with one hand to allow the leveler to rotate Rotate the left or right leveler and repeat the adjustment as necessary until the bike is stable Lock the adjustment by tightening the nut against the rear foot support Chapter 10 bike SPECIFICATIONS AND ASSEMBLY GUIDE ...

Page 110: ...creen Figure A 3 Select the tuner type on the screen Figure B 4 Select the source on the screen Figure C If your source is digital select ATSC or QAM and continue onto Steps 5 7 for TV programming If your source is analog select Analog and skip to Steps 8 11 for TV programming 5 Program the Start Channel and Stop channel on the screen Figure D This will set the range that the tuner will search for...

Page 111: ...ill be displayed on the channel list on the screen Figure H The scan process is now complete if using a non Analog signal source 8 Select the Analog source on the screen Figure I Select your country location Figure J 9 Select the signal delivery type on the screen Figure K Select the tuner type on the screen Figure L FIGURE J FIGURE I FIGURE H FIGURE G Chapter 10 bIKE Specifications and Assembly g...

Page 112: ...d on the bottom left hand corner of the screen Figure N 11 The achieved scan will be displayed on the bottom left hand corner of the screen Figure O Once the channel scan is complete the scanned channels will be displayed on the channel list on the screen Figure P FIGURE P FIGURE O FIGURE M FIGURE N Chapter 10 bike Specifications and Assembly Guide ...

Page 113: ...on the number keypad to enter Manager Mode 2 Press TV on the screen Figure A 3 Select the tuner type on the screen Figure B 4 Select the source on the screen Figure C If your source is digital select DVBT and continue onto Steps 5 6 for TV programming If your source is analog select Analog and skip to the Steps 7 9 for TV programming 5 Press Start Scan to begin scanning Figure D 6 Scan Started wil...

Page 114: ...urce on the screen Figure G Select your country location Figure H 8 Select the signal delivery type on the screen Figure I Select the tuner type on the screen Figure J 9 Press Start Scan to begin scanning Figure K Scan Started will be displayed on the bottom left hand corner of the screen Figure L FIGURE J FIGURE I FIGURE H FIGURE G FIGURE L FIGURE K ...

Page 115: ...ifications and Assembly Guide Auto Tuning continued 10 The achieved scan will be displayed on the bottom left hand corner of the screen Figure M Once the channel scan is complete the scanned channels will be displayed on the channel list on the screen Figure N FIGURE N FIGURE M ...

Page 116: ...r keypad and Update Manager Mode will appear on the display 2 Choose a correct model type by touching the screen desired tab 3 Press the HOME button or the EMERGENCY STOP to exit Update Manager Mode 10 7 Using update Manager Chapter 10 bike Specifications and Assembly guide ...

Page 117: ...aults Descriptions Modified Show the all software version of console N A Manager Mode Installed Updates 10 7 update Manager Available Updates tab 2 Function Defaults Descriptions Modified Show the USB all software data Press the Install All Updates to running the software install Manager Mode Available Updates ...

Page 118: ...tory N A Manager Mode Update History 10 7 update Manager Settings tab 4 Function Defaults Descriptions Modified Update source This option is setting the software update path USB or Web Clear Current Updates Clearing the current updates will erase the current updates from the history This allows you to force an update even if it is not needed N A Manager Mode Settings ...

Page 119: ...r 10 bike Specifications and Assembly Guide 10 7 update Manager Installed updates tab 5 Function Defaults Descriptions Modified Active the all software updates onto console N A Manager Mode Installed All Updates ...

Page 120: ... way to write finish this intro Each facility has two options for the network setup on their Matrix Fitness 7xi product A Wired connecting solution The media Gateway is connected to a local internet source and Ethernet cabling is run to each machine individually using a switch to source all of the connections 1 Prepare site for local server and internet connection a Find a secure location like an ...

Page 121: ...t the modem to the Gateway with a patch cable b Connect the Gateway to the Switch with a patch cable c Connect the modem switch and Gateway to a power source d Plug patch cables from the switch to the patch panel e Label the jacks on the patch panel and the corresponding jacks on the fitness floor as well 3 Wire club with Ethernet ...

Page 122: ...shelf for the gateway c Contract an ISP Internet Service Provider to bring internet connectivity to the closet d Make sure that the internet has sufficient bandwidth for the Gateway i The minimum bandwidth is 3Mbps down ii Recommended is a bandwidth of 1Mbps down for every 4 Touchscreens 2 Perform a Site Survey to determine the Access Point Needs of the facility a There are four basic steps to des...

Page 123: ...interference There are two main types of interference to be aware of The first is physical interference Physical objects that block line of sight to the access point will interfere with the signal This includes walls windows pillars shelving lighting air ducting etc Choose mounting locations that allow for clear line of sight to the clients It may be necessary to use a drop pole to lower the AP be...

Page 124: ...ce how the AP is rotated about the Z axis when mounting The patterns are asymmetrical in the elevation plane XZ with significantly more antenna gain in the area directly above the plane formed by the access point Z This results in a coverage pattern that resembles an inverted cone whose axis of symmetry is normal to the plane of the AP See the diagram below for a side view of the green coverage zo...

Page 125: ...P to the ceiling above the clients with the face of the AP the side with the LED lights pointed down toward the floor Alternatively the AP can be mounted on a wall at the approximate height of the client antennas with the face of the AP the side with the LED lights pointed at the clients Do not mount the AP level with the clients and the face pointed up at the ceiling as this will not achieve the ...

Page 126: ...ing perform a post installation coverage check There are many free tools that can be loaded onto a laptop that will allow you to check your RSSI received signal strength intensity values InSSIDer is one such program available on Metageek With this program or another similar program installed on a laptop or smartphone check the RSSI values around the fitness equipment Look for values that are great...

Page 127: ...m the main screen on the console Press ENTER 3 0 0 1 ENTER to obtain a list of the available General setting a Console Frame serial number setting Figure A b Data Time setting Touch Left Right arrow to switch the setting screen Figure B c Club ID setting Press the Asset Management button to obtain the AM setting press the edit to edit keyin the Club ID Figure C this ID is provided by CTS FIGURE B ...

Page 128: ...e all available networks select the SSID npwireless from the list if the npwireless access point is not visable please key in the npwireless SSID by manual iv If the facility is using a different SSID select the correct SSID v Touch the window provided for entering the pass phrase Enter the password provided by Matrix Fitness for the npwireless SSID vi Press Connect vii The network screen will sho...

Page 129: ...ess Figure H Chapter 10 BIKE Specifications and Assembly Guide b In the configure SSID screen you need to enable the rd02 to enable the Asset Management access and enable the npwireless to enable the Netpulse access c In the configure Access control screen you can setup the wireless connection Figure I i Rd02 setting for Asset Management select the rd02 SSID Set the pre shared key with WPA2 ...

Page 130: ...etpulse AM Setting up SOP Set the NAT mode Use Meraki DHCP Chapter 10 BIKE Specifications and Assembly Guide ii npwireless setting for Netplse accessing select the npwireless SSID Set the pre shared key with WPA2 ...

Page 131: ...128 10 8 Netpulse AM Setting up SOP Chapter 10 BIKE Specifications and Assembly Guide Set the NAT mode Use Meraki Bridge mode ...

Page 132: ...r NOTE The information can be lost during the update procedure and should be recorded so that the information can be entered into the newly updated console 5 Press the HOME key to return to the standard display picture 6 Enter Update manager by pressing ENTER 3 0 0 4 ENTER on the lower keypad 7 Insert the USB Drive into the USB port in the console Figure C 8 Press the Settings key on the screen Th...

Page 133: ...ENTER on the lower keypad and press the General key on the screen Then check if the software versions are correct Figure J 15 Enter Service Mode by pressing ENTER 3 0 0 1 ENTER on the lower keypad and check that the Machine Type is correctly set for treadmill If not correct press ENTER 3 0 0 2 ENTER on the lower keypad and select the correct Machine Type Figure K 16 Enter Service Mode by pressing ...

Page 134: ...131 notes ...

Page 135: ...132 MATrix Fitness systems corp 1610 Landmark Drive Cottage Grove wi 53527 USA TOLL FREE 866 693 4863 www matrixfitness com FAX 608 839 1717 REV 01 KO ...

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