Volume Keys
While talking,
Press to increase and press to decrease Speech volume.
When the phone rings,
Press to increase and press to decrease Ringer volume.
Navigation Keys
Operating EON/SPARSH
This Guide is for ETERNITY V12, ETERNITY NE V2, SARVAM UCS V1 and NAVAN V2.
These are referred to as System in the Guide. For detailed description refer to the
respective System Manual.
The documentation can be found at
http://www.matrixtelesol.com/technical-document.html
To go
Off-Hook:
Lift Handset/turn on Speaker/turn on Headset/ press CA Key.
To go
On-Hook:
Replace Handset/turn off Speaker
/
turn off Headset.
Trunk Access Code (TAC)
to dial external numbers:
Users Worldwide:
Dial 0 / 5.
Users in USA:
Dial 9 / 5.
The Enter Key;
To enter the Menu.
To make a selection in the Menu or to complete an action.
The Up Key;
To scroll upwards when navigating the Menu/sub-menu.
To access Phone Settings and set Ringtone/Play Key Tone (VP310).
The Down Key;
To scroll downwards when navigating the Menu/sub-menu.
The Forward Key;
To move forward while dialing a number.
The Back Key;
To move backwards while dialing a number.
To go back one level in the Menu.
The Cancel Key (EON/VP310);
To abort a function or process.
To exit a Menu.
Operating EON/SPARSH (Cont.)
To access any feature/facility:
Press the DSS Key assigned to the feature/facility, e.g.:
Ÿ
Press DSS Key assigned to an Extension to call that Extension.
Ÿ
Press DSS Key assigned to a Trunk to grab that Trunk.
Ÿ
Press DSS Key assigned to ‘Redial’ to dial the last number again.
Ÿ
Press DSS Key assigned to a Call Appearance to answer an incoming call on it.
Dial the Access Code of the feature/facility.
E.g.: Dial ‘7’ for Last Number Redial, ‘17’ for Auto Redial.
Use Menu.
Press Key to enter the Menu. Scroll with / navigation key to reach the desired
feature option, press Key to select the option.
Operating EON/SPARSH (Cont.)
IMPORTANT!
This User Guide instructs you on how to access various features using the default
settings(Region: India). The Date and Time formats will vary by Region.
The default User Password,
1111
will not be accepted
for
:
Please change the User Password before you use these features.
For detailed
instructions see
User Password
.
Following features are not supported in SARVAM IP-PBX.
Following features are not supported in ETERNITY NE.
Following features are not supported in NAVAN.
In ETERNITY NE/NAVAN Time Zones are referred to as Day (Working Hours) and
Night/Break (Non-Working Hours).
Authority Code
5
Door Phone
Door Lock Opener
3
Digital Output Port
2
Background Music
6
Forced Release Order
4
1
Live Call Screening
Hot Desk
1
Authority Code
Manual Priority Intrusion
4
Door Phone
5
Door Lock Opener
6
Forced Release Order
3
Digital Output Port
2
Background Music
10
Hospitality Features
7
8
9
1
Door Phone
Door Lock Opener
3
Digital Output Port
2
1
Call Follow Me
5
Presence
7
User Absent/Present
4
Walk-In Class of Service
3
DISA
2
Dynamic Lock
6
Hot Desk
8
Manual Priority Intrusion
Live Call Screening
7
9
Hospitality Features