Matrix E7XI-01, Service Manual

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8.24 TROUBLESHOOTING – THE TIME IS INCORRECT
THE TIME IS INCORRECT
1) SYMPTOM:
The time is incorrect (Figure A).
2) SOLUTION:
1. Specify your time zone.
2. Go to 7xi Service Mode screen, to access the General settings. Press the Enter key, 3-0-0-1, Enter key.
3. To select a time zone settings tap or click RIGHT ARROW button to move forward between frames.
4. Select your region (or country) and time zone form the Time Zone drop-down list.
CHAPTER 8: TROUBLESHOOTING
8.25 TROUBLESHOOTING – UNABLE TO BOOT INTO MATRIX HOME SCREEN
UNABLE TO BOOT INTO MATRIX HOME SCREEN
1) SYMPTOM:
Unable to Boot into Matrix Home screen.
You are unable to boot normally due to file system errors (data corruption and loss).
2) SOLUTION:
1. Shut down the Matrix 7xi console.
2. Disconnect all peripheral devices (if connected), such as flash drives, iPods and any Ethernet cables.
3. Start up your Matrix 7xi console.
4. If the issue persists, check your cables and power source.
5. If the issue persists after you follow the above steps, in many cases, you may need to completely reinstall the operating system. This process
will erase all files from your Compact Flash Media.
Common causes of data corruption and loss include:
6. Power outages or other power-related problems.
7. Improper shutdowns, such as caused by power outages or performing a hard restart: restarting a frozen or hung system via the power button.
(Strongly recommend to use the safe reboot key code: 732668) .
8. Hardware problems or failures, including hard drive failures, bad sectors, bad RAM, and the like.