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Matrix Switch Corporation MSC-DE3248, Product Manual

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MSC-DE3248 Product Manual

4  Software Updates.............................................................................................................................................52

4.1  Software Update on Carina Series Devices...............................................................................................52

4.1.1  Software Update Requirements..........................................................................................................52
4.1.2  Power on Software Update.................................................................................................................52
4.1.3  Command Software Update...............................................................................................................53

4.2  Software failsafe recovery procedure.........................................................................................................54
4.3  TFTP Software...........................................................................................................................................54

4.3.1  Windows.............................................................................................................................................54
4.3.2  Mac OS X...........................................................................................................................................55
4.3.3  Linux...................................................................................................................................................55

5  Troubleshooting................................................................................................................................................57

5.1  Unknown IP address...................................................................................................................................57
5.2  No Ethernet link when connected to network switch.................................................................................57
5.3  Unexpected reboots....................................................................................................................................57

6  Reference..........................................................................................................................................................58

6.1  Specifications.............................................................................................................................................58
6.2  Serial Interface Pinout................................................................................................................................58
6.3  Glossary......................................................................................................................................................59

7  Matrix Switch Corporation Warranty...........................................................................................................60

Page 6 of 60

© 2013-2019 Matrix Switch Corporation

www.matrixswitch

 

 corp.com

 

 

Summary of Contents for MSC-DE3248

Page 1: ...Matrix Switch Corporation MSC DE3248 Product Manual 2RU 32 input 48 output AES Audio Router Revision 1 8 Page 1 of 60 2013 2019 Matrix Switch Corporation www matrixswitchcorp com...

Page 2: ...LITY PERFORMANCE MERCHANTABILITY OR FITNESS FOR PURPOSE Matrix Switch Corporation disclaims all liability arising from this information and its use Use of Matrix Switch Corporation devices in life sup...

Page 3: ...commands and Panel GPIO commands Improved Software Update documentation Added pinouts for RS 232 and RS 485 serial port and GPIO Auxiliary interface Added XD series systems Revision 1 3 2016 05 17 Add...

Page 4: ...4 2 3 2 Saving Work Matrix to a target 14 2 3 3 Usage scenarios 14 2 4 Labels Tab 14 2 5 Config Tab 15 2 5 1 System Settings 16 2 5 2 Network Settings 16 2 5 3 Button Panel Settings 17 2 6 Command Tab...

Page 5: ...md Command 38 3 11 25 PanelCmdEn Command 39 3 11 26 PanelCond Command 39 3 11 27 PanelDis Command 40 3 11 28 PanelExtEn Command 41 3 11 29 PanelRate Command 41 3 11 30 PClr Command 41 3 11 31 ProtoSer...

Page 6: ...recovery procedure 54 4 3 TFTP Software 54 4 3 1 Windows 54 4 3 2 Mac OS X 55 4 3 3 Linux 55 5 Troubleshooting 57 5 1 Unknown IP address 57 5 2 No Ethernet link when connected to network switch 57 5...

Page 7: ...be left unconnected External Audio Router Optional An additional Matrix Switch Corporation AES or analog audio router can be utilized with this router by connecting it to the AFV connector with a 25 p...

Page 8: ...255 255 0 A Gateway address is not necessary for this purpose but could be set to 192 168 2 1 3 Make sure the device is powered on 4 Using a web browser on the computer enter the device s IP address i...

Page 9: ...applications with a single router and optionally one remote panel on the same Ethernet network Larger installations or integration with existing IP LAN networks require some network planning NOTE Mat...

Page 10: ...remote panels which will be accessing routers across network subnets but this setting is otherwise not needed After assigning device network settings including unique IP addresses remote panels need...

Page 11: ...stallation example consisting of a 32x32 SDI Video Router with a secondary level 32x32 Analog Audio router connected via the AFV DB 25 interface a 32x32 Remote Button Panel a 2RU LCD Remote Panel and...

Page 12: ...ines to aid in further description below The web page interface for other router systems is sized appropriately Remote Panels show only the Config and Command tabs Numbered sections in Figure 1 1 Syst...

Page 13: ...Destination or a single level is selected 2 2 2 Loading a preset Presets store connection states for one or more Destinations Loading a Preset on the Routing tab consists of simply clicking on the Lo...

Page 14: ...a Preset will store the Work Matrix state to non volatile memory which persists through device power cycles and can be recalled at a later time 2 3 3 Usage scenarios The flexibility of the Presets Ta...

Page 15: ...mns for Video and Audio Sources and Destinations Single level routers will have a column for Source labels and one for Destination labels On multi level routers secondary levels can be left blank to u...

Page 16: ...haracters displayed at the top of the Web Page interface which is helpful when managing multiple systems Disable Reclockers Disable SDI reclockers not supported by all Routers 3D I O Pairing Enable pa...

Page 17: ...panels control different levels of a Video Audio Router Control Mode Set the matrix control mode only present on Routers Available options include Local Button panel controls the router itself Remote...

Page 18: ...Command text entry line followed by pressing the Enter key to execute them The results will be displayed in the text area below the command line Clicking the Clear Output button will clear all comman...

Page 19: ...ontrol system manufacturers who support MASCOT contact Matrix Switch Corporation 3 1 Protocol Changes As new commands are added or other changes occur the MASCOT protocol version is incremented The pr...

Page 20: ...prompt character 3 3 Serial Access Matrix Switch router systems come equipped with a serial port which can be used as another means of sending Mascot commands Connect a Computer system to the device u...

Page 21: ...ters ASCII 13 followed by ASCII 10 The Prompt A prompt character is displayed each time a command or chain of commands is entered to indicate readiness to receive additional commands If an error occur...

Page 22: ...esis Arg Square brackets indicate an optional argument and parenthesis indicate a required argument Any optional argument specified requires that all prior optional arguments are also specified Table...

Page 23: ...rameter values Set Parameter Value Set Active Stored parameter value depends on parameter SetA Parameter Value Set Active value of a parameter only SetS Parameter Value Set Stored value of a parameter...

Page 24: ...erface mask pnl cmdEn Boolean RW AS Panel command macro enable pnl ip IP RW AS Remote IP address for panel interface to control sys arch String R System architecture Pyxis Carina Lynx etc sys firmware...

Page 25: ...1 Enable panel button GPIO command macros PanelCond Button Cond Panel button GPIO status conditions PanelDis 0 1 Internal panel button interface disable PanelExtEn 0 1 External panel interface enable...

Page 26: ...system destinations Srcs is the count of sources and Levels is the number of system levels The Flags1 and Flags2 fields are currently unused and will be 0 Example for a 16x16 system with 2 levels C 1...

Page 27: ...Using DHCP allows for dynamic IP or fixed IP assignment from a central location the DHCP server Using this option is only recommended if using fixed IP assignment by MAC address or if there is a way...

Page 28: ...firmware series and version Example Firmware Pyxis 1 1 7 3 11 7 FrameIP Command NOTE Superseded by the pnl ip System Parameter Query or assign the remote router IP address Usually only used on Remote...

Page 29: ...mmand queries Active values of parameters which may differ from values in Stored memory Values in Stored memory are loaded at system startup and can be queried with the GetS Command See System Paramet...

Page 30: ...ue GetS Parameter Display the Stored value of a single parameter or a subset of parameters under a given parameter node 3 11 11 Help Command Display command reference information 3 11 12 IP Command NO...

Page 31: ...is one decimal number per output 0 Unlocked 1 SD 2 HD Example for a 16x4 system SD HD Unlocked Unlocked LockStatus 1 2 0 0 3 11 14 MAC Command NOTE Superseded by the net mac System Parameter Query sys...

Page 32: ...second level The second example queries the mapping for a single destination The third example maps destination 1 to physical destination 5 on all levels The fourth example maps destination 1 to physi...

Page 33: ...ajor and minor version numbers separated by a period such as 2 3 Example MascotVer 2 3 3 11 18 MtxCfg Command Routers and MSC GCP2U32 only Protocol Version 2 0 Query matrix configuration This command...

Page 34: ...ual aid but are not necessarily part of the response version 1 status STATUS levels name NAME type TYPE destCount DEST_COUNT srcCount SRC_COUNT flags FLAGS destNames NAME NAME srcNames NAME NAME state...

Page 35: ...st3 Dest4 srcNames Src1 Src2 Src3 Src4 state 1 2 3 4 psetData 1 2 3 4 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 psetNames Startup Preset1 Preset2 Preset3 Preset4 Preset5...

Page 36: ...grouping is disabled on both levels of a 2 level system The second command configures the system for dual I O grouping on level 1 and quad I O grouping on level 2 On an example 16x16 two level router...

Page 37: ...SET DEST SRC LEVEL Add a connection of SRC to DEST LEVEL on PRESET Example PAdd 1 2 3 PAdd 1 3 0 2 The first command adds a connection from Source 3 to Destination 2 in Preset 1 The second command Mut...

Page 38: ...l but generally has the top left button as button 1 followed by number 2 in the lower left corner number 3 in the top second column continuing to alternate between top and bottom rows till the last bu...

Page 39: ...PanelCmdEn 1 3 11 26 PanelCond Command Protocol Version 3 0 Query and assign panel button GPIO status and indicator conditions Panel button GPIO conditions are a counterpart to Panel Commands and pro...

Page 40: ...ons assigned respectively which lights the button LEDs when the current matrix routing matches preset 0 or preset 1 respectively and GPIO pin 3 GPIO pins start at 65 will output a logic 1 if the matri...

Page 41: ...button panel refresh rate When a button panel is configured to control a remote router the current connection status is refreshed at regular intervals This command can be used to increase or decrease...

Page 42: ...is stored and recalled on power up Command Description ProtoSer Query the protocol used on the serial port ProtoSer PROTO Assign the protocol used on the serial port the only valid value is currently...

Page 43: ...n to DEST in PRESET for any level PSub PRESET DEST LEVEL Remove any existing connection to DEST LEVEL in PRESET Example PSub 1 2 PSub 1 3 2 The first command removes any connection to Destination 2 in...

Page 44: ...is option Value is saved and recalled on power up Command Description ReclkDis Query current value of reclocker disable ReclkDis 0 1 Enable or disable reclockers 0 or 1 respectively Examples ReclkDis...

Page 45: ...f an argument value of 1 is supplied then the matrix state is displayed with labels The state of each destination is displayed one per line in the format DestNLvl1 SrcLvl1 DestNLvl2 SrcLvl2 Example S1...

Page 46: ...em Parameter Table Values in Stored memory are loaded at system startup See System Parameters for more details Command Description Set List all parameter identifiers which can be set one per line Set...

Page 47: ...memory for example if it does not make sense to recall a value on start up See System Parameters for more details Command Description SetS List all parameter identifiers which can be set in Stored mem...

Page 48: ...ix Switch Corporation systems This value is stored and recalled on power up Command Description SysName Query system name SysName STR Set system name up to 15 characters Example for querying and assig...

Page 49: ...panel 3 11 46 Vars Command Protocol Version 2 3 Display all system configuration variables Useful in serial terminal or telnet sessions to view all configuration values Command Description Vars Displ...

Page 50: ...age interface The serial and TCP IP port Mascot protocol control is not protected by this password This value is stored and recalled on power up Command Description WebPass STR Set web page password b...

Page 51: ...X 3 3 8 X 3 4 X 4 0 2 In the above examples the first command queries the matrix routing state typical of a 16x4 system for example the second command queries destination 3 only the third command conn...

Page 52: ...fixed update IP address of 192 168 2 59 whereas CSU uses the device s configured IP address POSU should be available even if a device s firmware gets corrupted from a previous update attempt whereas...

Page 53: ...s an Ethernet switch between the device and update PC Steps for executing a Command Software Update 1 Ensure that the Software Update Requirements are met 2 Configure the PC for a unique IP address on...

Page 54: ...g order If network communication with the device is not working ensure network cabling and interconnect hardware is functioning ensure the proper IP address is being used to connect to the device is u...

Page 55: ...pplication for example your home directory at Users your_user_name 2 Open a terminal Applications Utility Terminal 3 Use cd commands to change to the location of the firmware file for example cd Users...

Page 56: ...the device make sure to use the device s configured IP if the update method being used utilizes the devices IP address tftp 192 168 2 59 5 Execute the following commands from within the tftp program p...

Page 57: ...erminal application once connected and a prompt character should be displayed Type the following commands pressing ENTER after each one to get the IP address and netmask ip netmask 5 2 No Ethernet lin...

Page 58: ...lbs Power 12 VDC 5 Amp Power Connector DE 9 Male Storage Temp 10 Through 100 Deg C Operating Temp 0 Through 75 Deg C Humidity 0 Through 90 Non Condensing Warranty 2 Years Parts Labor Control Specific...

Page 59: ...to Matrix Switch Corporation devices Matrix Used when referring to a Router s entire routing state Mute When supported a destination can be muted which for video means the output is turned off and for...

Page 60: ...hich shall be placed on the outside of the shipping package 6 This warranty does not apply if the product has been damaged by accident abuse misuse misapplication or modification EXCEPT AS SET FORTH A...

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