MasterChef RSH014348, User Manual, Page: 21 / 22

Tesco/RSH014348/022012
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Troubleshooting
Problem Possible Cause Prevention/Cure
Burner will not
light using igniter Wires or electrode covered with cooking
residue. Clean wire and/or electrode with rubbing
alcohol.
Electrode and burners are wet. Wipe dry with cloth.
Electrode cracked or broken - sparks at
crack. Replace electrode.
Wire loose or disconnected. Reconnect wire or replace electrode/wire
assembly
Wire is shorting (sparking) between igniter
and electrode. Replace igniter wire/electrode assembly.
Burner will not
light with a long
match or taper
No gas flow. Check if LP gas bottle is empty. If empty,
replace or refill. If LP gas bottle is not empty,
refer to “Sudden drop in gas flow or reduced
flame height”.
Coupling nut and regulator not fully
connected. Turn the coupling nut an additional one-half
to three quarters until firm. Tighten by hand
only - do not use tools.
Obstruction of gas flow. Clear burner pipe. Check for bent or kinked
hose.
Disengagement of burner to valve. Re-engage burner and valve.
Spider webs or insect nest in venturi. Clean venturi.
Burner ports clogged or blocked. Clean burner ports.
Sudden drop in gas
flow or reduced
flame height Out of gas Replace or refill LP gas bottle.
Excess flow safety device may have been
activated. Turn control knobs to
“OFF”. Wait 30
seconds and reignite grill. If flames are still
too low, reset the excessive flow safety
device (built-in within the internal structure
of the regulator) by turning control knobs
“OFF” and LP gas bottle valve to “CLOSED”
using the regulator lever. Disconnect
regulator. Turn control knobs to “HIGH”.
Wait 1 minute. Turn control knobs to “OFF”.
Reconnect regulator and check connections
for leaks. Slowly turn the regulator lever to
“OPEN” (flame showing on lever). Wait 30
seconds and then light grill per lighting
instructions.
Irregular flame
pattern, flame does
not run the full
length of burner. Burner ports are clogged or blocked. Clean burner ports.
Flame is yellow or
orange. New burner may have residual
manufacturing oils.
Burn grill for 15 minutes with the lid closed.
Spider webs or insect nest in venturi Clean venturi.
Food residue, grease or seasoning salt on
burner. Clean burner.