DOWN EAST (3 -4 PUMP SYSTEMS)
Diagnostic Messages
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Message
Meaning
No message on display. Power has
been cut off to the spa.
Temperature is unknown.
“Overheat” - The spa has shut down.
One of the sensors has detected
118˚F/48˚C at the heater.
“Overheat” - The spa has shut down.
One of the sensors has detected that
the spa water is 110˚F/43˚C.
“Ice” - Potential freeze condition
detected.
Spa is shut down. The sensor that is
plugged into the Sensor “A” jack is
not working.
Spa is shut down. The sensor that is
plugged into the Sensor “B” jack is not
working.
Sensors are out of balance. If alternating
with spa temperature, it may just be a
temporary condition. If flashing by
itself, spa is shut down.
A significant difference between the
temperature sensors has been detected.
This could indicate a flow problem.
Persistent low flow problems. (Displays
on the fifth occurrence of “HFL”
message within 24 hours.) Heater is
shut down, but other spa functions
continue to run normally.
Action Required
The control panel will be disabled until power
returns. Spa settings are preserved on all systems.
After the pump has been running for 2 minutes,
the temperature will be displayed.
DO NOT ENTER THE WATER. Remove the spa
cover and allow water to cool. Once the heater
has cooled, reset by pushing any button. If spa
does not reset, shut off the power to the spa and
call your dealer or service organization.
DO NOT ENTER THE WATER. Remove the spa
cover and allow water to cool. At 107˚F/ 42˚C,
the spa should automatically reset. If spa does not
reset, shut off the power to the spa and call your
dealer or service organization.
No action required. The pumps will automatically
activate regardless of spa status.
If the problem persists, contact your dealer or
service organization. (May appear temporarily in
an overheat situation and disappear when the
heater cools.)
If the problem persists, contact your dealer or
service organization. (May appear temporarily in
an overheat situation and disappear when the
heater cools.)
If the problem persists, contact your dealer or
service organization.
Check water level in spa. Refill if necessary.
If the water level is okay, make sure the pumps
have been primed. If problem persists, contact
your dealer or service organization.
Follow action required for “HFL” message.
Heating capacity of the spa will not reset
automatically; you may press any button to reset.
SPA WATER MAINTENANCE - START-UP
For Spas without Eco Pur™ Filtration System
1.
Read the spa owners manual first.
2.
Clean the surface with a spa general purpose cleaner or wipe down with a clean wet towel.
3.
Begin filling the spa with fresh water. If possible, do not use softened water.
4.
When the spa has 2 to 4 inches of water on the bottom, add the recommended amount of
a sequestering chemical for that size spa. See the chemical bottle for correct amounts.
5.
When the spa is full, run the pump on high speed for 30 minutes without air controls open. This
will give the sequestering chemical time to mix well with the water. Allow sequestering chemical
12-24 hours to properly filter in the water before proceeding with any further steps.
6.
Using test strips or a test kit, test for total alkalinity, and adjust if necessary to between 80
to 150 ppm using the pH / alkalinity increaser or decreaser 1oz. at a time. Wait 15 minutes,
retest, and adjust if necessary. The pump should be running on high speed during this time
without air controls open.
7.
Using test strips or a test kit, test for pH, and adjust if necessary to within the 7.2 and 7.8
range using the pH / alkalinity increaser or decreaser 1/2oz. at a time. Wait 15 minutes, retest,
and adjust if necessary. The pump should be running on high speed during this time, without
air controls open.
8.
Add the sanitizer of choice, following label directions. If chlorine is used, broadcast the
recommended amount across the surface of the water, with the pump running on high speed.
Wait 15 minutes, retest, and adjust if necessary to a total chlorine reading of 1 to 3 ppm. If
bromine is used, add bromine tablets to the bromine feeder following label directions. With the
pump running on high speed, add 2oz. of sodium bromide, and shock the spa with 2oz. of non
chlorine shock. It may take several days adjusting the bromine feeder to obtain a total bromine
reading of 3 to 5 ppm. A bromine reading may not be obtained on the first day.
9.
If any foam develops, add a defoamer at the base of the problem area. Use only enough defoamer
to get rid of the foam. This is usually one or two drops Do not pour large amounts of defoamer
into water.
10.
Wait two days, and begin a three day a week maintenance program.
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Master Spa Parts - 1068 American Drive, Neenah, WI, 54956, USA
